This was our second time as our first delivery our bed wouldn't go upstairs as stair well too tight .We got our second delivery and the bed was smaller and delivery was very straight forward delivery... See more
Company replied
Location
Switch locationUnit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, Renfrewshire, GB
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See what reviewers are saying
Order and delivery went well. Unfortunately the rear cover on the headboard was all burst open. The installer must have seen this but said nothing. Perhaps too many deliveries to make and everything w... See more
Company replied
Whole experience great. Plenty of choice and trying out in the showroom with no sales pressure tactics. Knowledgeable staff. Bed manufactured to top spec and delivered and assembled on time.
Company replied
Great service from the sales assistant in store, to delivery. Great choice of mattresses and the computerised system to see which type of mattress suits your sleeping and body type was so helpful. I’m... See more
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Company details
About Bensons For Beds - Paisley Abbtsch682
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, Renfrewshire, United Kingdom
- 1418896299
4.9
Excellent
730 reviews
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Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your positive feedback! We're thrilled to hear that everything went as planned. Our team works hard to ensure a smooth experience for our customers. We look forward to serving you again soon!
Very friendly staff
Very friendly staff. Helpful and quick service. Knowledgeable and thorough.
October 14, 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our friendly staff and quick service. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again soon!
Everyone was very helpfull and could…
Everyone was very helpfull and could not do enough for us.Really impressed with the whole process.
October 9, 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful feedback! We're thrilled to hear that our team made such a positive impression and that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon!
Staff were patient and gave helpful and…
Staff were patient and gave helpful and knowledgable advice on the items I was looking to purchase.
October 8, 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your kind words! We're thrilled to hear that our staff provided you with the support and knowledge you needed. We strive to create a helpful shopping experience for all our customers. We look forward to serving you again soon!
Easy to use,amazing price,can’t wait…
Easy to use,amazing price,can’t wait for delivery
October 5, 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your fantastic review! We're thrilled to hear you found our product easy to use and at a great price. Your excitement for delivery means a lot to us. We can't wait for you to receive it and hope you enjoy it! If you have any questions, feel free to reach out.
Amazing staff
October 4, 2026
Unprompted review
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your kind words! We are thrilled to hear that you had a great experience with our staff. We take pride in our team and are dedicated to providing excellent service. We look forward to welcoming you back soon!
Andy was a great rep’
Andy was a great rep’. He left us to choose our mattress in our own time which was important to us. He helped when needed and in a way made the whole experience fun.
September 27, 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful feedback! We're thrilled to hear that Andy provided such a great experience while you chose your mattress. Our goal is to make shopping enjoyable and stress-free. We appreciate your support and hope you love your new mattress!
Whole experience great
Whole experience great. Plenty of choice and trying out in the showroom with no sales pressure tactics. Knowledgeable staff. Bed manufactured to top spec and delivered and assembled on time.
October 1, 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We're thrilled to hear you had a great experience with our knowledgeable staff and enjoyed the pressure-free environment. It's fantastic that you loved the bed and the timely delivery and assembly. We appreciate your support and hope you enjoy your new bed!
Grace mcd
This was our second time as our first delivery our bed wouldn't go upstairs as stair well too tight .We got our second delivery and the bed was smaller and delivery was very straight forward delivery boys were great built it up and gave me a demo o how to use service first class
September 28, 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful feedback! We're thrilled to hear that your second delivery went smoothly and that our team provided excellent service. We appreciate your loyalty and look forward to serving you again in the future. Enjoy your new bed!
Great price
Great price, great communication, and delivery seamless. Couldn’t ask for better.
September 25, 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your fantastic review! We're thrilled to hear you had a great experience with our pricing, communication, and delivery. Your satisfaction is our top priority, and we look forward to serving you again soon!
Great service and mattress
Great service from the sales assistant in store, to delivery. Great choice of mattresses and the computerised system to see which type of mattress suits your sleeping and body type was so helpful. I’m loving my new mattress.
September 25, 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We're thrilled to hear you had a great experience from start to finish. It's fantastic that our mattress selection and computerised system helped you find the perfect fit. Enjoy your new mattress, and we look forward to serving you again!
Overall a good experience.
We had a very good experience from entering Benson's paisley store. No pressure and advice on hand when required from very friendly staff. The communication leading up to delivery was also spot on. Confirmation of date, and the delivery slot provided, and a call from the driver on the day. On arrival the mattress was placed in the required room. The only slight hiccup in the whole process has been the offgassing and accompanying unpleasant smell from the mattress. The advice leaflet packed within the plastic wrap does detail this but it's still quite unpleasant. This is ongoing without much improvement after 4 days despite use of fans, air purifiers and leaving windows open. I assume it's particularly to the 'i-gel' type we purchased as have never come across this before. Fingers crossed this reduces soon. This is an update to a previous review from the day of delivery following a second review request from Trust Pilot. Further update nearly a month in and the smell has almost gone. It's still there if you happen to leave the room closed up for several hours and occasionally get a waft when sitting down initially on mattress. Considering the not insubstantial cost maybe the manufacturer could handle the offgassing before dispatch to customer.
September 27, 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thanks very much for your kind words Scott as we aim to achieve the very best customer service.
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your kind words! We take pride in our knowledgeable and helpful staff and are pleased to know we could assist you. Come back anytime!
Frank who fitted my carpet was very…
Frank who fitted my carpet was very professional . He made an excellent job of fitting my carpet and was very tidy. My overall experience with Bensons for Bed has been very positive.
September 14, 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We are so pleased to hear that the professional who fitted your carpet did an excellent and tidy job. It's fantastic to know that your overall experience with us has been very positive.
Team Bensons
I’m very happy with the service…
I’m very happy with the service provided when I purchased my bed . The in store service was great and the staff were very knowledgeable, and the delivery and build was seamless. Very pleased with my bed it’s perfect 👌
September 17, 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for taking the time to leave us a positive review! We're thrilled to hear that our in-store service and staff exceeded your expectations. We take pride in providing seamless delivery and build services to ensure our customers are completely satisfied with their purchase. Enjoy your new bed! 😊
Everything went smoothly we had no…
Everything went smoothly we had no issues what so ever from walking into the store to deliver
September 17, 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We're thrilled to hear that your experience was smooth from start to finish. Our team works hard to ensure everything goes perfectly, and your feedback means a lot to us. We look forward to serving you again soon!
Was treated very well by the staff
Was treated very well by the staff, no pressure selling given my own Time to make the choice of mattresses.
September 16, 2026
Unprompted review
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your kind words! We're thrilled to hear that our staff made your experience enjoyable and pressure-free. Your comfort and satisfaction are our top priorities. We hope you love your new mattress!
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your kind words! We truly pride ourselves on providing exceptional customer service. Our team is always here to assist and share their expertise. We can't wait to see you again! 😊
Would highly recommend bensons!!!
Very knowledgeable and helpful staff regarding range of products and matching me with the right mattress. From purchase to delivery the service was outstanding!!!
September 7, 2026
Reply from Bensons For Beds - Paisley Abbtsch682
We're thrilled to hear our team helped you find the perfect mattress! Knowing you received knowledgeable advice and outstanding service from purchase right through to delivery is fantastic feedback.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Good friendly service
September 6, 2026
Reply from Bensons For Beds - Paisley Abbtsch682
We're delighted to hear you received good, friendly service! Creating a welcoming and positive experience for our customers is so important to us, and we really appreciate you taking the time to share your feedback.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
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