Bensons For Beds - Paisley Abbtsch682 Reviews 

709
TrustScore 5 out of 5

4.9

Unit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, Renfrewshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We purchased a base, a mattress and a headboard and included the recycle and build service. The staff in the store were knowledgeable and helpful. We received email updates throughout the whole proc... See more

Company replied

Rated 5 out of 5 stars

Fantastic staff at the Paisley branch. Very knowledgeable about range of products and gave good advice on suitable mattress. Purchased mattress and bed frame in sale got great bargain. Would definitel... See more

Company replied

Rated 5 out of 5 stars

Knowledgeable staff who knew their product and allowed time for different beds and mattresses to be tried without any "hard sell".

Rated 4 out of 5 stars

The assistant, Lynsey, was very helpful. She answered our questions and didn't push for a decision, she let us take as long as needed so that we were sure we picked the mattress we wanted

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Paisley Abbtsch682

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, Renfrewshire, United Kingdom

  • 1418896299

4.9

Excellent

TrustScore 5 out of 5

709 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(709)

25,606 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great help and advice from Barry

Great help and advice from Barry, sales consultant. Informative and supportive without being intrusive.

June 3, 2026
Bensons For Beds - Paisley Abbtsch682 logo

Reply from Bensons For Beds - Paisley Abbtsch682

We're so pleased our consultant provided great, informative, and supportive help without being intrusive. Thank you for your kind feedback!

Team Bensons

Rated 4 out of 5 stars

The assistant, Lynsey

The assistant, Lynsey, was very helpful. She answered our questions and didn't push for a decision, she let us take as long as needed so that we were sure we picked the mattress we wanted

April 18, 2026
Bensons For Beds - Paisley Abbtsch682 logo

Reply from Bensons For Beds - Paisley Abbtsch682

We're so pleased our assistant provided such helpful and patient service, ensuring you found the perfect mattress for your needs. Thank you for your feedback!

Team Bensons

Rated 5 out of 5 stars

Very helpful

Very helpful and pleasant when explaining the various options and pricing.

May 30, 2026
Bensons For Beds - Paisley Abbtsch682 logo

Reply from Bensons For Beds - Paisley Abbtsch682

We're so pleased our team was helpful and clear when explaining options and pricing. Thank you!

Team Bensons

Rated 5 out of 5 stars

Excellent customer service.Helpful…

Excellent customer service.Helpful advice and very informative.

June 5, 2026
Bensons For Beds - Paisley Abbtsch682 logo

Reply from Bensons For Beds - Paisley Abbtsch682

We're glad you found our customer service excellent and our advice helpful. Thank you!

Team Bensons

Rated 5 out of 5 stars

Sales rep Jas was very helpful and…

Sales rep Jas was very helpful and friendly. She also gave us helpful advice to choosing the right bed. She was very patient and looked out for our interest.

May 30, 2026
Bensons For Beds - Paisley Abbtsch682 logo

Reply from Bensons For Beds - Paisley Abbtsch682

We're so pleased our team member was helpful and patient, offering great advice for your bed choice. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful, knowledgeable assistant who guided us with our purchase. No rush sales just good advice.

May 31, 2026
Bensons For Beds - Paisley Abbtsch682 logo

Reply from Bensons For Beds - Paisley Abbtsch682

We're so pleased our assistant was friendly, helpful, and knowledgeable, providing great advice for your purchase!
Thank you for your positive feedback.

Team Bensons

Rated 5 out of 5 stars

Our sales assistant was so welcoming…

Our sales assistant Lyndsey was so welcoming from the minute we walked into the door. Very attentive but not overly attentive, she answered every question we have and was very very knowledgable of the products. We were served with a smile and were eased in. As a young couple who didn’t know much about beds or mattresses it was slightly intimidating for us. However Lyndsey showed excelled knowledge and communication with us, it made it fun and exciting! We can’t thank Lydnsey enough! Excellent service!

May 24, 2026
Bensons For Beds - Paisley Abbtsch682 logo

Reply from Bensons For Beds - Paisley Abbtsch682

Thank you for sharing such wonderful feedback! We are so pleased to hear that our team member made your experience enjoyable and informative, especially as you navigated choosing a new bed. It's fantastic that their knowledge and communication made the process fun and exciting for you.

Team Bensons

Rated 5 out of 5 stars

I was super well looked after by Jas…

I was super well looked after by Jas who's expertise is oustanding. She guided me exactly what would be the best bed and mattress, over and above that experience in the shop was amazing. I was with my 5 yo boy and staff members were helping entertaining so this added to overall experience :) Thank you Jas and your colleague! what a great team. In the world of 'buy everything online' people underestimate the real value of getting expert opinion and great help with what you're looking for :) Thanks!

May 29, 2026
Bensons For Beds - Paisley Abbtsch682 logo

Reply from Bensons For Beds - Paisley Abbtsch682

We're so pleased to hear about your excellent experience in our store! It's wonderful that our team provided such knowledgeable assistance and made your visit enjoyable for both you and your son. Thank you for recognizing the value of our expert advice.

Team Bensons

Rated 5 out of 5 stars

Very helpful staff and prompt delivery…

Very helpful staff and prompt delivery date. Delighted with experience so far.

May 28, 2026
Bensons For Beds - Paisley Abbtsch682 logo

Reply from Bensons For Beds - Paisley Abbtsch682

We're so pleased our staff was helpful and your delivery was prompt. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Great service. No pressure

The chap who served us was extremely helpful and knowledgeable. (Andy, Abbotsinch) We took on board his advice and ordered the recommended mattress. Andy was patient and gave us time to look around and try out different mattresses before we made a final decision. Great service. Now looking forward to it being delivered.

May 28, 2026
Bensons For Beds - Paisley Abbtsch682 logo

Reply from Bensons For Beds - Paisley Abbtsch682

We're so pleased to hear about your positive experience with our team member! It's wonderful that you received such helpful and knowledgeable assistance. Thank you for your kind words.

Team Bensons

Rated 5 out of 5 stars

Heather was brilliant with us and…

Heather was brilliant with us and extremely knowledgeable on all the products.
Heather is a credit to Bensons for Beds.

May 27, 2026
Bensons For Beds - Paisley Abbtsch682 logo

Reply from Bensons For Beds - Paisley Abbtsch682

We're so glad you received brilliant and knowledgeable service. We appreciate you sharing your positive experience with us.

Team Bensons

Rated 5 out of 5 stars

Lovely staff

Lovely staff, very helpful and I’m looking forward to receiving my order

May 26, 2026
Bensons For Beds - Paisley Abbtsch682 logo

Reply from Bensons For Beds - Paisley Abbtsch682

We're so glad our staff was helpful. We hope you enjoy your order!

Team Bensons

Rated 5 out of 5 stars

We were helped by Jaz( hope spelling…

We were helped by Jaz( hope spelling correct😊)From start to finish,she gave us lots of information on a variety of mattresses,without pressure.Left us to our own devices and when we made a decision,she was ready to help us conclude our purchase.Excellent service.Thank you.

May 22, 2026
Bensons For Beds - Paisley Abbtsch682 logo

Reply from Bensons For Beds - Paisley Abbtsch682

We are so pleased to hear about your excellent experience! It's wonderful that our team provided such helpful information and a pressure-free environment, making your purchase decision smooth. Thank you for your feedback!

Team Bensons

Rated 5 out of 5 stars

Great service from the minute you walk…

Great service from the minute you walk in the store, kept informed every step of the way how your order is progressing. Brilliant service.

May 14, 2026
Bensons For Beds - Paisley Abbtsch682 logo

Reply from Bensons For Beds - Paisley Abbtsch682

We're so pleased to hear you received great service from start to finish. Thank you for your kind words!

Team Bensons - Jess

Rated 5 out of 5 stars

It was a long time since I had ordered…

It was a long time since I had ordered a new bed but my son had purchased from Bensons and he recommended it was where I should go.
I was nervous as buying a bed had changed since my last experience. Barry was so helpful and put me completely at ease and explained how the various mattresses worked. Would have no hesitation in recommending Bensons.

May 15, 2026
Bensons For Beds - Paisley Abbtsch682 logo

Reply from Bensons For Beds - Paisley Abbtsch682

We're so pleased to hear your son's recommendation led you to us! It's wonderful that our team member made your bed-buying experience easy and informative. We appreciate your kind words and recommendation!

Team Bensons

Rated 5 out of 5 stars

Great service

Great service . All staff very helpful and courteous. Bed so comfortable too

May 13, 2026
Unprompted review
Bensons For Beds - Paisley Abbtsch682 logo

Reply from Bensons For Beds - Paisley Abbtsch682

We're so pleased you received great service and found our staff helpful. It's wonderful to hear you're comfortable!

Team Bensons

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look