David gave us Brilliant service in store explain prices, products payment and delivery . Delivery gentlemen’s were on time , contacted me with an estimated time and were spot on . Helped to put mattr... See more
Company replied
Unit 2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR Peterborough, Peterborough, GB
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David gave us Brilliant service in store explain prices, products payment and delivery . Delivery gentlemen’s were on time , contacted me with an estimated time and were spot on . Helped to put mattr... See more
Company replied
Knew pretty much what I wanted from Benson's informative website. Visited store to confirm choice. Very pleasant & helpful staff member Sarah discussed options but also knew when to let me "do my own... See more
Good service from a member of staff who really knew his mattresses! I'm afraid once I'd tried the one we opted for, nothing else measured up. Jim did call me back to let me know there was an addition... See more
The man that help us was great explained everything to my 82 year old mum(the bed was for her)even when mum ask the same question again he explained it.after leaving shop mum said she didn't feel pres... See more
Company replied
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Unit 2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR, Peterborough, Peterborough, United Kingdom
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Helpful and friendly associate whom I was able to relate my sleeping problems too and he showed me several beds until I found one that fits my needs.
Superb service, very friendly, guided us expertly throughout the whole process
Sarah was very knowledgeable and helpful.
I would definitely recommend to friends and family.
Sarah also explained all details thoroughly
Jim in the Peterborough branch was very helpful and patient with us while we chose a new mattress. Even sorted us out with new pillows on a good deal too
Very helpful, friendly and professional staff with great knowledge of the products.
The chap helped me pick the right bed for me and needs and was not pushy .
DO NOT BUY FROM BENSONS. Not even worthy of 1 star. Their warranty on beds means nothing and they will try to ignore you if you complain. The sales staff will mislead you and tell you what you want to hear to get a sale. We are left with a silent night mattress that broke in the first month or so and Bensons have done nothing to help and ignored our deadline. I would urge all who have experienced similar to report Bensons to Trading Standards and take them to the small claims court if your bed is not satisfactory quality and fit for it’s purpose.
We were welcomed into the store and Jason helped us straight away. We walked in unsure of what we were looking for but he helped us understand all of the different options available to us. He answered every question with ease and got us a really good deal in the end! Excited for our new bed, headboard, and mattress- would highly reccomend!
It was a straight forward no complicated process and staff were very helpful.
Friendly Staff, Good understanding of the range on offer. No pressure put on us to purchase.
Jason at Peterborough Brotherhoods Retail Park gave excellent Customer Service, from initial telephone enquiry, through to making bed purchase yesterday.
Sarah at benson for beds Peterborough was fantastic. I called up to look for a specific mattress, she found it and put it aside for me to collect. Excellent service and lovely lady!
I came into the store not knowing what I actually wanted. But left with a big smile and happy with my item’s ottoman bed and pillows. Jason was so helpful and supportive in helping to make me make the right choice with my budget. Great experience.
Communication good. Delivery time as stated. Polite and helpful delivery guys. Would def recommend.
We were looking for a perfect bed and mattress in a budget and Jason was really helpful with that and financing too. Would definitely recommend to anyone as they have beds and mattresses in all range.
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