David gave us Brilliant service in store explain prices, products payment and delivery . Delivery gentlemen’s were on time , contacted me with an estimated time and were spot on . Helped to put mattr... See more
Company replied
Unit 2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR Peterborough, Peterborough, GB
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David gave us Brilliant service in store explain prices, products payment and delivery . Delivery gentlemen’s were on time , contacted me with an estimated time and were spot on . Helped to put mattr... See more
Company replied
Knew pretty much what I wanted from Benson's informative website. Visited store to confirm choice. Very pleasant & helpful staff member Sarah discussed options but also knew when to let me "do my own... See more
Good service from a member of staff who really knew his mattresses! I'm afraid once I'd tried the one we opted for, nothing else measured up. Jim did call me back to let me know there was an addition... See more
The man that help us was great explained everything to my 82 year old mum(the bed was for her)even when mum ask the same question again he explained it.after leaving shop mum said she didn't feel pres... See more
Company replied
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Unit 2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR, Peterborough, Peterborough, United Kingdom
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We were browsing the store and David explained the differences between each style and manufacture of the mattresses . He was very unobtrusive and knowledgeable regarding the products which led us to make a purchase that moment . We would certainly recommend anyone to go to this particular store
We have bought bed
Last weekend
We had good experience
With Benson bedsè
Jim offered us help as soon as we entered the store, gave us time to look around then began to make recommendations based on what we needed what we liked etc. He took the time to sit with us and go through finance options, deposits and helped us get the best deal. Thanks Jim, you were super helpful!
Took my mother to get a new bed,she knew what she would like but hard of hearing,Sarah was patient,explained everything clearly and made the effort to advise my mum what would best suit her requirements.
Thank you to Dave for excellent service in Peterborough store on the 21/9/24
Great service, friendly and efficient
David was very helpful and guided us to the mattresses that we requested.
Delivery date confirmed and times given and call half an hour before arrival, Egbert and Justin were friendly and considerate when delivery to bedroom. Definite 10 for them.
Your sales representative was able to answer all my questions so that I think I've bought the bed that I want. The real test will be after the bed is delivered and I can test it.
Knew pretty much what I wanted from Benson's informative website. Visited store to confirm choice. Very pleasant & helpful staff member Sarah discussed options but also knew when to let me "do my own thing".
Purchased Sealy Fremont Backcare Extra Firm Kingsize & Double size mattresses.
Called in at the Peterborough , brotherhoods branch . Jim was very helpful , great selection of mattresses . Chose an ex display one and got a great deal . Would recommend .
The service in the shop was fine and the transaction easy, but I find it very very strange that the company keep hassling me to leave a review before I've even received the product??
I found David at the Peterborough Branch to be very helpful providing a high standard of Customer Care.
Helpful delivery staff. We weren't told in the shop that the sofa bed came as a flat pack.Delivery men sorted it for us.
I had the best shopping experience in the Peterborough store.
The bed frame is lovely. The mattress I ordered is the best I have ever had. My sleep and comfort has improved massively.
David went through all the options clearly and concisely. Friendly chat, professional.
Havent taken delivery of the bed yet, but Jim in the Peterborough store was extremely helpful and knowledgable.
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