Knew pretty much what I wanted from Benson's informative website. Visited store to confirm choice. Very pleasant & helpful staff member Sarah discussed options but also knew when to let me "do my own... See more
Location
Switch locationUnit 2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR Peterborough, Peterborough, GB
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See what reviewers are saying
Terry and Eric were brilliant they made sure tge bed was working and in the correct place and were very polite
Good service from a member of staff who really knew his mattresses! I'm afraid once I'd tried the one we opted for, nothing else measured up. Jim did call me back to let me know there was an addition... See more
Great service from Peterborough branch.We made an error on the mattress we ordered and they sorted it out .Delivery tmes etc were spot on the whole team at Bensons were freindly,polite and very pro... See more
Company replied
Company details
About Bensons For Beds - Peterborough130
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR, Peterborough, Peterborough, United Kingdom
- 1733579606
4.8
Excellent
173 reviews
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Terry and Eric were brilliant they made…
Terry and Eric were brilliant they made sure tge bed was working and in the correct place and were very polite
June 30, 2026
Great firm mattress!
My young teenager loves the bed. She likes the firmness of mattress and small double bed is perfect for her room size.
July 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service from purchase to…
Great service from purchase to delivery. Could not recommend them more.
Staff were friendly and informative and the delivery was faultless
June 21, 2026
Reply from Bensons For Beds - Peterborough130
We're so pleased you had a great experience from purchase to delivery. We appreciate your kind feedback about our friendly and informative staff!
Team Bensons
Reply from Bensons For Beds - Peterborough130
We are so pleased our team was polite and helpful, answering all your questions. Thank you!
Team Bensons
Great service from Peterborough…
Great service from Peterborough branch.We made an error on the mattress we ordered and they sorted it out .Delivery tmes etc were spot on the whole team at Bensons were freindly,polite and very professional.
April 28, 2026
Reply from Bensons For Beds - Peterborough130
We appreciate your feedback! It's great to know the team at the Peterborough branch provided such excellent service and quickly resolved the error with your order. We're pleased that delivery was on time and the team were friendly and professional.
It was my first time at Bensons and what an amazing service.
It was my first time at Bensons and let's just say, I found myself a new favourite bed company. The guys were not only professional but really nice, answered all my questions and most importantly, managed to get me a favourable date.
April 4, 2026
Reply from Bensons For Beds - Peterborough130
We're happy to hear that your first experience with us made you find a new favorite bed company! It's great to know our team's professionalism and helpfulness, including securing a convenient delivery date, resonated with you.
Reply from Bensons For Beds - Peterborough130
Thank you! 😊 We’re really pleased to hear you’re happy with both the service and the product. Your feedback is much appreciated,
Megan | Customer Care Specialist💤
Reply from Bensons For Beds - Peterborough130
Thanks for the great review Tessa! So glad the service and communication hit the mark — that’s exactly what we aim for!
We hope to welcome you back soon!
Megan at Customer Care
Reply from Bensons For Beds - Peterborough130
From an awesome salesman to top‑notch delivery guys — love to hear the whole journey was spot on for you Miss Hutchinson! 😄👏
We wish you a peaceful nights sleep,
Megan at Customer Care
Reply from Bensons For Beds - Peterborough130
Thank you for your feedback — we’re really glad to hear you found the service polite and very helpful!
Thanks again for your support—it means a lot!
Megan at Customer Care
Delivery men excellent
Delivery men excellent. Nothing too much trouble. Very helpful.
February 24, 2026
Reply from Bensons For Beds - Peterborough130
Thank you for your feedback! We’re delighted to hear that the delivery team were excellent and that nothing was too much trouble for them. It’s great to know they were so helpful — we really appreciate you taking the time to share your experience,
Megan at Customer Care
Great customer service
Great customer service, good range of products excellent quality of items purchased.
February 22, 2026
Reply from Bensons For Beds - Peterborough130
Thank you for your lovely feedback Paul! We’re so pleased to hear you received great customer service and found a good range of high‑quality products. We really appreciate you taking the time to share your experience,
Megan at Customer Care
Reply from Bensons For Beds - Peterborough130
We're delighted our staff was helpful, the product amazing, and the delivery speedy! We appreciate your positive feedback.
Reply from Bensons For Beds - Peterborough130
We appreciate you saying it was okay and on time. Thanks for your feedback; we value your time and insights.
New adjustable bed.
The salesman who looked after us was great and he answered all our questions. Nothing was too much trouble.
January 25, 2026
Reply from Bensons For Beds - Peterborough130
We appreciate you sharing your experience! We're happy to hear that our sales team was great, answered all your questions, and ensured nothing was too much trouble.
The sales man was so helpful
The sales man was so helpful, he went out of his way to give us the best deal, informative and responsive.
January 15, 2026
Reply from Bensons For Beds - Peterborough130
We appreciate you sharing your experience! We're happy to hear that our sales team was helpful, informative, and responsive in getting you a great deal.
Reply from Bensons For Beds - Peterborough130
We're glad you enjoyed your experience. We appreciate you mentioning the helpfulness you received. Thanks for your feedback.
Double bed
From going into the show room to ordering the bed ,the service I received was great ,also the delivery guys were professional & polite & happy
October 13, 2025
Reply from Bensons For Beds - Peterborough130
We appreciate you sharing your feedback. We're happy to hear that you received great service from our team and that the delivery was professional and pleasant.
We’d love to serve you again in the future.
Megan at Customer Care
Excellent service and knowledgeable…
Excellent service and knowledgeable staff member that helped us
September 25, 2025
Reply from Bensons For Beds - Peterborough130
Thank you! We really appreciate your feedback—it’s great to hear our staff member made a positive impression with their service and expertise.
Take care,
Megan at Customer Care✨
Man in the shop super helpful
Man in the shop super helpful, did me a quote to think about called and booked the next day
September 5, 2025
Reply from Bensons For Beds - Peterborough130
We're happy to hear that the shop assistant was helpful and that you found the quote useful. Thank you for booking with us; we appreciate you choosing us,
Megan at Customer Care
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