After being recommended to Bensons I couldn't have been more impressed. In store Brad was helpful,knowledgeable & polite. He helped to get me the best deal for my money. Delivery service was second to... See more
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From the staff in store through the to delivery drivers ,faultless service. Was contacted few days before delivery with 2hour time slot. On the day contacted couple of hours before delivery reducin... See more
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We dealt with Shaun in the Plymouth Coypool store Excellent communication helped explain each mattress we tried and how it would help our health conditions Didn’t make us feel we needed to buy... See more
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Our salesman showed us many different options to suit all budgets and we didn't feel pressured towards any particular Brand or budget. The buying process was straight forward and easy with great level... See more
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Company details
About Bensons For Beds - Plymouth748
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit C Coypool Road, Marsh Mills, PL7 4TB, Plymouth, Devon, United Kingdom
- 1752336707
4.8
Excellent
385 reviews
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Tom was absolutely great in store and…
Tom was absolutely great in store and really supported me and my partner with our order. The delivery was right on time and really flexible as we were waiting to complete on our house
June 21, 2026
Reply from Bensons For Beds - Plymouth748
We're so pleased our team member provided great support with your order. We appreciate your kind words about our flexible and timely delivery!Thank you !
Team Bensons
Great company excellent service all…
Great company excellent service all people were friendly and helpful including the delivery team.
Would definitely recommend the company to anyone.
Many thanks
Rodders
June 21, 2026
Reply from Bensons For Beds - Plymouth748
We're delighted to hear you had such a positive experience with our team and service! Thank you for your kind words and recommendation.
Team Bensons
Sales team where excellent and delivery…
Sales team where excellent and delivery men where excellent.
June 12, 2026
Unprompted review
Reply from Bensons For Beds - Plymouth748
We're so pleased our team provided an excellent experience. Thank you!
Team Bensons
Great mattress and really good service
Great mattress and really good service, thank you
June 11, 2026
Reply from Bensons For Beds - Plymouth748
We're so glad you enjoyed our mattress and service. Thank you!
Team Bensons
Reply from Bensons For Beds - Plymouth748
We're delighted your experience was brilliant! Thank you for your feedback.
Team Bensons
Shaun was very helpful
Shaun was very helpful, answered every question I had, talked me through everything. The ordering process was very smooth and received a delivery date there and then. Overall it was very pleasant and stress free
June 6, 2026
Reply from Bensons For Beds - Plymouth748
We're so pleased our team provided helpful assistance, answered all your questions, and made the ordering process smooth. Thank you for your kind words!
Team Bensons
Service in store was helpful
Service in store was helpful, friendly & efficient. Delivery men were very clean,friendly & quick. We were very impressed with all aspects of buying & delivery of the bed.
June 2, 2026
Reply from Bensons For Beds - Plymouth748
We're so pleased you found our in-store service helpful and our delivery team clean and quick. Thank you for your kind words!
Team Bensons
Great delivery service
Great delivery service. Paul and Ryan were polite, efficient and kept me well informed of the delivery times. Very pleased.
June 8, 2026
Reply from Bensons For Beds - Plymouth748
We're so pleased our delivery service was great, polite, efficient, and kept you well informed! Thank you for your kind feedback.
Team Bensons
New double bed purchase
Excellent communication regarding delivery, lovely delivery drivers who were happy to carry packages through a split level house. From purchase to delivery was really quick, didn't have to wait weeks.
June 4, 2026
Reply from Bensons For Beds - Plymouth748
We're so pleased to hear about your excellent experience with our delivery communication and helpful drivers. It's wonderful that your purchase to delivery was so quick!
Team Bensons
Good Bed, purchase and delivery experience
Helpful Plymouth store staff, and good range of beds enabled us to choose the optimum bed and mattress configuration. Able to select fabric colour which matched our room from the Bensons range. Bed and mattress delivered promptly and assembles by helpful delivery team. Ottoman bed operation checked and demonstrated by delivery team.
June 2, 2026
Reply from Bensons For Beds - Plymouth748
We're so pleased to hear you had such a positive experience with our team and found the perfect bed and mattress. It's wonderful that our delivery team provided excellent service.
Team Bensons
Warm friendly welcome
June 2, 2026
Reply from Bensons For Beds - Plymouth748
Thank you for leaving such a great review. We are happy you found the experience warm, friendly and welcoming. Thank you!
Good customer service
Good customer service, good communication regarding delivery, both delivery men, Gray and Glen were very considerate and careful, using shoe covers when taking the bed upstairs. Very good overall service.
May 18, 2026
Reply from Bensons For Beds - Plymouth748
We're so pleased to hear you received good customer service and communication. We're glad our delivery team was considerate and careful, providing very good overall service.
Team Bensons
Absolutely amazing from the Plymouth…
Absolutely amazing from the Plymouth store Tim who started everything out for me was brilliant would highly recommend him
May 21, 2026
Reply from Bensons For Beds - Plymouth748
We are so happy to hear about your amazing experience at our Plymouth store! We truly appreciate your kind words and recommendation.
Team Bensons - Jess
The two men who delivered the beds…
The two men who delivered the beds couldn’t have been more helpful. They constantly kept in touch regarding the delivery.
May 21, 2026
Reply from Bensons For Beds - Plymouth748
We're so pleased to hear our delivery team was helpful and kept you informed. Thank you for your kind words!
Team Bensons - Jess
Always check online, its bound to be cheaper.
Found a nice bed frame in the store, but checked the internet outside and found it on their site cheaper, went back in and challenged the staff who said that the price had not been updated……went away and looked at the website again, dug about and found a promo code and got it even cheaper. The moral of the story is keep on looking and questioning, and but online is best.
May 1, 2026
Reply from Bensons For Beds - Plymouth748
We appreciate you sharing your experience. We're glad you found a bed frame you liked. We regret the price discrepancy caused confusion, and we'll review our update process. Thanks for the tip about promo codes!
Making our purchase was an easy and…
Making our purchase was an easy and pleasent experience. The staff were very good and took time to help us in our choice.
More than happy with thecservivecfrom the store.
We are now waiting for our delivery.
May 1, 2026
Reply from Bensons For Beds - Plymouth748
We're happy to hear that your purchase experience was easy and pleasant! It's great to know our staff were helpful in assisting you with your choice. We appreciate your positive feedback and hope you enjoy your delivery!
Team Bensons
Gavin who served us was very helpful in…
Gavin who served us was very helpful in identifying our needs and gave us several alternatives to try once we had decided he made the buying process very easy and made the necessary arrangements for the old mattress to be taken away
May 3, 2026
Reply from Bensons For Beds - Plymouth748
Thank you! 😊 Gavin will be delighted to hear this—great advice, plenty of choice, and an easy buying journey (with old mattress taken care of too!). Enjoy your new bed! 🛏️✨
Great service from start to finish
Great service from start to finish. Staff very polite and helpful. I changed my order a couple of days later and the manager was quick to return my call , was very helpful with excellent customer service.
We had the assembly service ( two ottoman beds) and the guys were great. Driver was a bit miserable but the other guy was lovely.
I would definitely recommend Bensons for beds 😀
April 30, 2026
Reply from Bensons For Beds - Plymouth748
We're happy to hear about the great service you received, from the helpful staff to the accommodating manager. It's great the assembly guys were so good. We appreciate your recommendation!
Team Bensons
Very helpful staff and the delivery…
Very helpful staff and the delivery people were very polite and helpful
May 2, 2026
Reply from Bensons For Beds - Plymouth748
We appreciate your lovely feedback! It's great to hear our staff and delivery people were so polite and helpful. Thanks for sharing!
Team Bensons
Very professional from start to finish.
Lots of products to choose from, plenty of information given and no pressure sales.
Excellent staff service and delivery notification process - no issues regarding condition/quality whatsoever with product supplied.
April 27, 2026
Reply from Bensons For Beds - Plymouth748
Thank you for your great feedback! We’re delighted you enjoyed the range, the no‑pressure service, and smooth delivery 😊
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