Timm from the Poole branch was extremely welcoming and knowledgeable. Would very much return to him with any queries or future purchases. Overall very pleasant experience.
Location
Switch locationUnit C8 Poole Retail Park, Poole Road, BH12 1DN Branksome, Poole, GB
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See what reviewers are saying
I have been using the Branksome branch of Bensons. I cannot fault any of the staff that work there. They have all been so helpful, courteous and friendly. Unfortunately, I have had issues with a ca... See more
Company replied
Helpful and attentive staff instore. Nothing too much trouble, very patient, despite the card payment system not working, meaning they had to route it through another store. (Otherwise I would have... See more
Company replied
Staff in our local store were super helpful and friendly. Once we ordered our mattress we received plenty of communication in the run up to delivery, and the delivery guys were great too. Love the new... See more
Company replied
Company details
About Bensons For Beds - Poole692
Written by the company
Contact info
Unit C8 Poole Retail Park, Poole Road, BH12 1DN, Branksome, Poole, United Kingdom
- 1202037271
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Great unpushy sales team and very…
Great unpushy sales team and very knowledgeable and helpful about products
Good showroom with large selection to try
Very helpful staff
Our salesman, Timm, was the ideal person to help us: personable, full of information, not pushy. Gave us a lot of time and was patient with our questions; let us talk together and come to an unhurried decision. Every store should have a Timm!
Great service
Great service, Paul was very friendly and helpful made the purchase that we wanted very easy.
Outstanding Customer Service
Delighted to say our experience was found to be outstanding.
Our need to replace our mattress was long over due. We were greeted by a sales rep who we found to be friendly, welcoming and able to demonstrate his knowledge of the various mattresses on offer. We were provided with all the information necessary to enable us make the right choice of mattress for our needs.
The outstanding customer service was provided by Timm Hogg.
Well done Timm and thank you.
A very professional and well informed…
A very professional and well informed team who dealt with all our questions and queries.
Would like to commend Reuben who had just started working for the Store and did a great job!
Fantastic service
Brilliant sales personLee who was very knowledgeable and not at all pushy
The sales people were very friendly and…
The sales people were very friendly and helpful.
I heard it was a good company so I went…
I heard it was a good company so I went to see for my self
The best place to buy a bed
Walking into the store I was very impressed with its presentation. A good selection of beds, with several options but not overwhelming. The two staff were incredibly knowledgeable and helpful, I didn’t feel pressured or rushed and the whole experience was excellent.
Knowledgeable and helpful staff
Knowledgeable and helpful staff. Lots of information without hard sell. Timm was particularly helpful
Customer First
Friendly staff, Tim and Paul in the Poole store, offered good advice to help me in selecting my ideal bed from the wide choice available.
Excellent family service
The man in store could nit have been more helpful and did not pressure sell to us atall. The manager was also extremely helpful in getting us the best deal. We also where very greatful to all the staff where amazing with our children who as you can imagine where very bored.
Great advice
Great advice, polite and understanding of our situation and not pushy to get most expensive matress
Luca was a lovely sales man
My husband and I went to the Benson bed store, just to look at beds. We had idea of what we wanted. Luca the assistant approached us and showed us round the store explaining everything very well, with no pushing a sale upon us. And basically because of his help, we agreed a price and he made the sale. Very smoothly. He was an accett to your company.
We were dealt with quickly and…
We were dealt with quickly and efficiently
The product was described well.
Really friendly and very helpful…
Really friendly and very helpful customer service at the Poole store. Luca listened to our requirements and gave advice to help find us mattresses that were right for us.
The store manager was also very helpful during our visit.
Looking forward to the delivery of one mattress. Another mattress was taken away from store that day.
The salesperson was extremely helpful &…
The salesperson was extremely helpful & pleasant. He was knowledgeable about all the beds so that I could make a considered choice.
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