Bensons For Beds - Preston314 Reviews 

301
TrustScore 5 out of 5

4.8

Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN Preston, Lancashire, GB


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Rated 5 out of 5 stars

Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... See more

Company replied

Rated 5 out of 5 stars

Did not get put under pressure in the salesroom. I was encouraged to take my time and was left to try out the mattresses before making a decision. I was not pressured into making a decision that d... See more

Company replied

Rated 4 out of 5 stars

I bought a mattress at Bensons beds in Preston by the docks recently. The staff were excellent and very helpful and considerate. Especially Steven. I changed my mind about the mattress I had chose... See more

Company replied

Rated 5 out of 5 stars

The lady who assisted us, Costanza, was really lovely & helpful. She gave us lots of information as to the different choices available for what we wanted and then left us to look around before return... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Preston314

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN, Preston, Lancashire, United Kingdom

  • 1772768565

4.8

Excellent

TrustScore 5 out of 5

301 reviews

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4.8

All reviews

(301)

25,841 reviews in the last 12 months

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Rated 5 out of 5 stars

Good experience

The sales woman, Costanza, was very helpful. I was able to take my time trying the mattress. Then she explained the different policies clearly.

January 4, 2025
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Reply from Bensons For Beds - Preston314

We're happy to hear that you felt supported during your mattress selection. It's great to know that the policies were clearly explained and that you were able to take your time. Thanks for your feedback, Megan at Customer Care

Rated 5 out of 5 stars

Steven and the team are perfect.

Steven was great in helping us find the perfect mattress for our new home. He was very knowledgeable but also left us alone to look and decide for ourselves. Great store with lots of choice and a great bunch of lovely staff!

January 8, 2025
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Reply from Bensons For Beds - Preston314

We're delighted to hear that you found the perfect mattress for your new home! It's great to know that our staff provided excellent assistance without being intrusive. We appreciate your kind words, Megan at Customer Care

Rated 5 out of 5 stars

Steven is a fantastic representation of Bensons

Steven was really great, helpful knowledgeable and gave honest advice. Would definitely use bensons again based on Steven’s service. He was very funny as well. Thanks

January 7, 2025
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Reply from Bensons For Beds - Preston314

We're happy to hear that you had such a positive experience! It's great to know that the service was helpful, knowledgeable, and honest. We appreciate your feedback and thank you for choosing us.
Take care, Megan at Customer Care

Rated 5 out of 5 stars

Good experience

Good experience, knowledgeable staff helped us make the right choice

January 2, 2025
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Reply from Bensons For Beds - Preston314

We're glad you enjoyed your experience and that our knowledgeable staff helped you make the right choice! We appreciate your positive feedback.
Take care, Megan at Customer Care

Rated 4 out of 5 stars

Good informative service.

We visited the store twice and on both occasions we received informative, helpful information about the beds we liked. We placed an order and await the delivery later this month.

December 31, 2024
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Reply from Bensons For Beds - Preston314

We appreciate you sharing your experience. We're glad our team provided helpful information during your visits. We look forward to delivering your order later this month!
Take care,
Megan at Customer Care

Rated 5 out of 5 stars

Handled my purchase professionally and…

Handled my purchase professionally and very helpful

January 2, 2025
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Reply from Bensons For Beds - Preston314

We're happy to hear that your purchase was handled professionally and that our team was very helpful. Thank you for your positive feedback, Megan at Customer Care

Rated 5 out of 5 stars

Extremely pleasant experience

Four members of staff on at the time, all incredibly friendly and accommodating. Extremely helpful advice with assistance in coming to a final decision on which package to pick. Special mention to Steven who saw it through to completion. Would definitely use again in the future.

December 31, 2024
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Reply from Bensons For Beds - Preston314

Thank you for your positive review – Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Good quality bed

Good quality bed. Very sturdy and stylish. Staffs at Preston are very helpful specially Anita and Beth. Thank you Bensons for bed.

November 30, 2024
Rated 5 out of 5 stars

Amazing service

We went in looking for 2 mattresses for our kids. The staff member was incredibly helpful and knowledgeable. She was able to suggest exactly what she felt they needed and the reasons why. She explained how it would impact their spines etc if they chose a firm mattress. We were so impressed that we opted to order our new bed and mattress at the same time (was going to order elsewhere but she made it competitive). We did not feel rushed and left happy in the knowledge that when they arrive they will be right!

November 16, 2024
Rated 5 out of 5 stars

Anita was fab!

Anita was fab! Sorry this took so long to write. She was so chatty and welcoming but still professional. Knew what we wanted to buy when we walked in and was told it was now discontinued, but Anita showed us an alternative and it was perfect. Thanks so much for your help :)

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

A very pleasant experience

Walked in to check some mattresses out. We had a good look around , the one thing I did not want from this experience was a pesky salesman trying to sell the most expensive mattress in store. The staff were great , we had a food look around and they left us to it. Within half an hour I knew which mattress I wanted. I approached the salesman, he was pleasant, straight to the point an got me sorted in less than 15 mins. Fully recommend these guys , I should imagine if you need a salesman to help a quick nod and they would be with you . Couldn't be happier

October 9, 2024

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