Ordered from showroom, clear precise delivery date which was honoured. Driver messaged early on day of delivery and him and his mate arrived spot on time. Shoes off and delivered all 4 boxes to o... See more
Location
Switch locationUnit 2 Pelican Retail Park, Claydons Lane, SS6 7UP Rayleigh, Essex, GB
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See what reviewers are saying
Very smooth trouble free experience from the sales person at the Rayleigh Weir Branch to the delivery a month later. Assembling of the Bed and Tallboy was very straight forward - no missing parts the... See more
Company replied
The young man who served us was excellent. He asked us what we were Looking for . And then patiently showed us the availability. We then choose out purchase arranged delivery paid the bill . And af... See more
Company replied
Great instore experience. The chap who dealt with me, Hamza, was really professional and seemed to go the extra mile. I was tested for mattress tension and shown at least 5 mattresses and different be... See more
Company replied
Company details
About Bensons For Beds - Rayleigh543
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Pelican Retail Park, Claydons Lane, SS6 7UP, Rayleigh, Essex, United Kingdom
- 1268776376
4.8
Excellent
295 reviews
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Another mattress bought from here
Another mattress bought from here. Excellent staff. Guidance and supportive throughout. Delivery well above and beyond. 5*****
February 23, 2026
Reply from Bensons For Beds - Rayleigh543
Thank you for your 5 stars Mr Jones. So glad to hear you’ve returned for another mattress. Delighted the staff were excellent, supportive throughout, and that delivery went above and beyond. Truly appreciate the 5 stars,
Megan at Customer Care
Reply from Bensons For Beds - Rayleigh543
Thank you! We’re so pleased to hear you’re really happy with the service from Bensons Beds. We truly appreciate your feedback,
Megan at Customer Care
When we went to the store the salesman…
When we went to the store the salesman greeted us then left us to look on our own. When we were ready to choose he gave us loads of advice. After purchase Benson's kept us updated all the time,the delivery was on time with a phone call half an hour before arriving,when they arrived they were polite respectful took shoes off delivered to room of our choice and took the packaging away.
February 21, 2026
Reply from Bensons For Beds - Rayleigh543
We're happy to hear that you were greeted well and received helpful advice when choosing your purchase. It's great to know you were kept updated and that the delivery was on time and respectful. We appreciate your positive feedback regarding the delivery service.
Stewart - Team Bensons
Penelope ottoman bed
Popped into the Rayleigh store having previously researched online as to the bed I wanted. The young man in the shop was very helpful, no pressurised selling. I later on had a query that I contacted the shop about and my mind was put at rest. The bed arrived on time, very polite and helpful staff from start to finish an overall good experience although can’t say the same for putting the bed together 🥴 as my other half opted to do this with my help but we got there in the end.
February 16, 2026
Unprompted review
Reply from Bensons For Beds - Rayleigh543
We're happy to hear that the team member in our Rayleigh store was helpful and that your query was resolved. We appreciate your feedback on the delivery and assembly. Thank you for sharing your positive experience!
Reply from Bensons For Beds - Rayleigh543
Thank you for your positive feedback regarding our great reliable service.
Reply from Bensons For Beds - Rayleigh543
We're happy to hear our team explained everything clearly and was knowledgeable. Thank you for your positive feedback; we appreciate it,
Megan at Customer Care
Friendly helpful staff
February 8, 2026
Reply from Bensons For Beds - Rayleigh543
We appreciate your positive feedback! We are so glad you found the staff friendly and helpful.
Good experience from start to finish.
February 5, 2026
Reply from Bensons For Beds - Rayleigh543
We're glad you enjoyed your experience with us! Thank you for your positive feedback; we appreciate it.
Fantastic service and helped out pick…
Fantastic service and helped out pick out the mattress that suited our needs.
Vicky the manager at the Rayleigh branch was very helpful, gave us all the information we needed and excellent customer service.
Highly recommend.
January 17, 2026
Reply from Bensons For Beds - Rayleigh543
We're happy to hear that you received fantastic service and that our team helped you choose the perfect mattress! We appreciate your recommendation and positive feedback regarding the excellent customer service you experienced.
Excellent customer service
Excellent customer service, Jaymin was fantastic. Helpful, knowledgeable and polite. Was not pushy or over baring but there when we needed advice/help,
Explained everything clearly. Shop was clean/tidy and welcoming
January 20, 2026
Reply from Bensons For Beds - Rayleigh543
We're so happy to hear that you received excellent customer service! It's great to know that our team member was helpful, knowledgeable, and polite, providing clear explanations without being pushy. We appreciate your feedback!
Great service
January 16, 2026
Reply from Bensons For Beds - Rayleigh543
We appreciate your positive feedback! Thank you.
Fantastic customer service !!
Fantastic customer service and sales knowledge from Vicky at the Rayleigh branch on Boxing day. She literally went through the whole store with my daughter to talk her through mattress options to go with her chosen bed.
We later had to re-arrange our delivery due to work commitments and she talked us through that with ease over the phone.
The two contractors that arrived to deliver the bed and assemble it were on time, courteous great with our dog and did a fantastic job!
We received regular text updates to advise us of our delivery and a time frame nearer the date so we knew we did not have to be home all day.
This is the second great service we have received from Vicky and the team and we would highly recommend.
January 18, 2026
Reply from Bensons For Beds - Rayleigh543
We're happy to hear about the fantastic service you received at the Rayleigh branch, especially the assistance with mattress options. It's great that the delivery and assembly were on time and professionally handled. We appreciate your recommendation and positive feedback.
Great freindly advice from staff
Great freindly advice from staff. Good choice/range to cater for all budgets.
January 12, 2026
Reply from Bensons For Beds - Rayleigh543
We’re so glad you received friendly advice and found plenty of choice for every budget – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Tried out several beds
Tried out several beds. Took advice from james and his colleague on which firmness to try and different brands that would suit our needs. Ordering was easy and our mattress arrived a week later. A smooth process.
January 12, 2026
Reply from Bensons For Beds - Rayleigh543
Thank you for the lovely review! We’re delighted to hear James and his colleague helped you find the right firmness and brand to suit your needs. It’s great to know the ordering was easy and your mattress arrived quickly. We really appreciate your feedback and hope you enjoy a great night’s sleep,
Megan at Customer Care
Very helpful from the start
Very helpful from the start
Good advice and confidence in how to meet our needs
Just a brilliant experience.
January 2, 2026
Reply from Bensons For Beds - Rayleigh543
Brilliant experiences are what we aim for! Thank you for trusting us and letting us help meet your needs.
See you next time! Megan at Customer Care 😊
Faultless
The staff in store we friendly & professional. We were kept updated at every part of the process. Delivery was on time. We would definitely buy from Bensons for beds again.
December 22, 2025
Reply from Bensons For Beds - Rayleigh543
We're happy to hear that you found our staff friendly and professional, and that you were kept updated throughout the process. We appreciate your feedback and are glad the delivery was on time. Thank you for your review - Lauryn at Customer Care
Staff were great with assisting with…
Staff were great with assisting with style of bed we need/prefer. Would recommend using the Rayleigh Weir branch.
December 5, 2025
Reply from Bensons For Beds - Rayleigh543
We appreciate you taking the time to share your positive experience! We're so glad to hear that our staff were helpful in finding the perfect bed for you.
Thank you, Team Bensons - Jess
Mattresses
Good service nice sales team especially James, who assisted us in our purchases. Good prices too.
We recommend using this store.
December 7, 2025
Reply from Bensons For Beds - Rayleigh543
We’re delighted to hear you had such a positive experience! It’s great that James provided helpful support and made your purchase easy, and we’re thrilled you found great prices too. Thank you for recommending us! 💜 Thank you for your positive review – Lauryn at Customer Care
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Efficient and bed arrived within 10 days on the day and within the timeslot given. Friendly delivery and great assembly undertaken. Left room tidy.
December 5, 2025
Reply from Bensons For Beds - Rayleigh543
Thank you for your fantastic feedback Belinda! We’re thrilled everything went smoothly—from helpful staff to timely delivery and tidy assembly.
Your satisfaction means the world to us,
Megan at Customer Care
Plenty of selection of mattresses all…
Plenty of selection of mattresses all good quality useful staff in a good showroom
November 29, 2025
Reply from Bensons For Beds - Rayleigh543
We're happy you found a great mattress selection and helpful staff in our showroom. Thanks for your positive feedback!
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