Bensons For Beds - Reading Forbury496 Reviews 

We went in with the aim to browse as we hadn't found what we were looking for up to this point. Farooq was fantastic and helped us find what we had been looking for and was very good at price matching the mattress we had found elsewhere.
Farooq was very accommodating with delivery date and helpful throughout. Thank you for a great experience.

Excellent from the lovely man delivering making the bed up and leaving

Bought via the internet. Customer service agent was polite knowledgeable and helpful.
Delivery team were great.Steve and Carl get the job done quickly despite it being a very warm day. Cleared up any packaging and explained what had been done.
In future need more info on dimensions of the bed base. The new one is 2 to 3 inches higher than my previous one. This makes it very difficult for my short and semi disabled wife to get into bed. My fault I assumed all divine bases were the same height.

Very helpful in choosing our bed,

Great atmosphere, knowledgeable staff. Time to think and make a decision. Taken through the paperwork with ease. Everything explained simply.

General experience was very good with respect to purchase and delivery:
Store assistance helped making a decision. Guidance on post purchase activity till delivery were provided with great detail.
Delivery was as per planned date and time slot. I requested a specific time slot by calling. There was an indication that the actual delivery time can depend on some factors. Finally delivery people arrived before time which I tried to avoid to not have a missed delivery reporting.
Luckily things went okay.

Very happy with the overall customer service from picking out the perfect mattress in store to getting it on my bed by the delivery team!

I would really recommend

A very good experience, the gentleman explained everything.

Friendly and knowledgeable staff made purchase simple with all questions answered from technical details of manufacture to delivery. Great to see, thank you.

My entire journey with Bensons for Beds has been truly incredible. Right from the time my husband and I entered the store at Forbury Gardens and were served by the Sales Representative --- Arif; all the way till the bed and mattress were delivered by Gary Jones and his associate --- the entire journey was remarkable. Everyone from the team were incredibly friendly, kind, respectful and absolutely wonderful. I'll definitely be coming back to Bensons to buy the second bed and mattress for the guestroom in our house and will absolutely be recommending Bensons to everyone I know in the UK. Thank you sooooo much for the wonderful service. 10/10 with a solid 5 star rating.
Thank you so much.

FAB product and FAB service. They came when they said they would and they kept me updated. Very Professional.

Very nice cool people there

Nice customer service, quality furniture.

The sales person , Mo was professional, explained everything in nice simple manner

Shayne the salesman understood our specific requirements and guided our choice in a very professional manner. The huge choice at Benson for Beds looked overwhelming at first sight and my wife and I required a lot of help to define our needs and purchase the correct mattress for us. Shayne patiently explained all of the areas to consider and we thanked him for his help which was most appreciated.

Kind and helpful staff, very respectful of the house during assembly. Great experience and great quality of the products, both the bed and the mattress.

The service from point of purchase uo to delivery and assembly has been superb. The staff we've dealt with have all been professional and polite. The guys who delivered werensuperb, carefully bringing the bed in, assembling it super quickly, checking I was happy with it abd understoid how to care for the product and apart from the new bed being there you wouldn't know they'd veen in as they tidued up after themselves

The whole process went smoothly from selecting the correct mattress to the customer service.

First of all had a good deal, mattress delivered on time. Service was good in the shop with warm welcome,hastle free and delivery staff were good and kept me informed. So far so good,enjoyig the purchase.