The shop assistant helped us by understanding the type of bed we were looking for and recommending a few suitable options. He allowed us to browse and try matresses without any pressure. We bought our... See more
Location
Switch locationUnit 2 Forbury Retail Park, Forbury Road, RG1 3JD Reading, Berkshire, GB
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See what reviewers are saying
Ishry was very helpful and supportive in our search for a new mattress. He listened to our requirements and helped find us the right mattress. Also very understanding of our budget requirements. I'd... See more
Giving me the chance to change the tension of my mattress which has made a huge difference!. Thanks to the Reading Store and Customer services! In making this happen.
Company replied
We went in with the aim to browse as we hadn't found what we were looking for up to this point. Farooq was fantastic and helped us find what we had been looking for and was very good at price matchin... See more
Company replied
Company details
About Bensons For Beds - Reading Forbury496
Written by the company
Contact info
Unit 2 Forbury Retail Park, Forbury Road, RG1 3JD, Reading, Berkshire, United Kingdom
- 1189560813
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They even lent us a tape measure...
The staff were approachable, friendly and helpful and lent us a tape measure
Friendly experienced staff and…
Friendly experienced staff and excellent range of products
I was looking for a 2'6 small single…
I was looking for a 2'6 small single mattress, the staff were totally useless, they thought they might do one but weren't sure.. walked out in disgust, sales staff should know their stock. Went to Reading Bedding... professionals. had a range of mattresses all 2'6 and even got a different cover for me... thank goodness for local companies
Great Service
I received great service from Arif and the team at the Reading store. Arif was very knowledgeable and helped us choose our new bed, headboard and mattress. He was very patient and understanding, allowing us enough time to make our decision. I would certainly buy from this store in the future and particularly with Arif’s service and support.
Farooq was an amazing person and helped…
Farooq was an amazing person and helped us deligently to select the right product.
Excellent service
My wife and I were in this store for a mattress. We were served by a gentleman (Ishry) who was very helpful in answering all our questions without any pressure to buy. He was very patient and encouraged us to try the various mattresses. He also explained the variations of different makes and models. With his help, we made the right choice of mattress.
Perchase of bed
Perchase of bed, headboard and a mattress.
I was very happy with the service I received by your staff.
Ishry was very easy to deal with.
Good product, good staffs
The staff in Reading was welcoming, friendly and helpful. They address us on the right product for our need
Nice and polite member of staff
Nice and polite member of staff, very knowledgeable and helpful. New mattress purchased, in and out in 15 mins, many thanks
Second to None Service
Arif was very knowledgeable, while providing insight in meeting our needs, had been very patient in giving us time to try out different mattresses to find the right ones. It was a pleasure to visit the Reading shop to find the right beds for us!
I am struggling to get my refund
I am struggling to get my refund. The sofa bed had to be returned as it could not pass the door due to its size. I contacted customer service who advised I had to visit the local store which was a pain. I was told I had to pay a 20% cancellation charge which I could not understand why. I didn't cancel the order and it was not my fault. I have communicated with customer services to let express my disappointment and full refund.
Please be mindful, refund process is a hassle. I would not recommend to buy again from this company/store.
very helpful in helping us to find the…
very helpful in helping us to find the right size bed for our spare room.
Very helpful and patient sales…
Very helpful and patient sales representative , a good selection of beds and can be viewed in a large expanse of comfortable space.
A good experience for my eventual purchase.
Linda Rowe
Every thing is good
Good advice and very helpful.
Very easy process
Unpressured and enjoyable
Staff checked if we required any assistance quickly after entering the store but left us to explore and try at our own leisure so we didn't feel pressured or pushed into decisions. Very pleasent shopping experience.
He was very helpful omce we had made our decision and place our order.
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