The salesman was excellent. He was knowledgeable about all products. He listened and advised. He stood back and let us take our time and he considered our responses. There were so many options of pri... See more
Location
Switch locationUnit 2 Great Eastern Retail Park, Beale Way, S62 6EJ Rotherham, South Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff at Rotherham branch of Bensons were brilliant. Due to unforeseen circumstances, I needed to delay my bed for several months. This was not a problem and, when I was finally able to receive my... See more
Visited Saturday 24 September looking to buy a mattress, the sales assistant ( can’t remember her name, she was pregnant) asked if we needed any help & when we said we were just looking we were left... See more
Allthought the furniture I bought now looks nice I was disappointed with the way it were to start with 4 items bought 3 were damaged the boxes were damaged and stuck up with tape or wet and bust the c... See more
Company details
About Bensons For Beds - Rotherham13
Written by the company
Contact info
Unit 2 Great Eastern Retail Park, Beale Way, S62 6EJ, Rotherham, South Yorkshire, United Kingdom
- 1709780802
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
1st time buyers
Jude made the 1st time experience of buying a bed very quick and easy. She also was very helpful in explaining the different kinds of mattresses to us.
Great product and price excellent store manager
Chris in the store was very good, very clear with good info with no pressure. He made an easy transaction. The bed looked good and was very comfortable, can’t wait to get ours.
Friendly and knowledgeable sales staff
We were able to look round without being pestered and then sales assistant provided any information we required and recommended the best mattresses for our needs
Great bed buying experience!!!
Good quality& super value
Good quality, prompt service and delivery dates … easy 0% finance !
Good experience
We knew certain things we wanted but not having bought a bed for a number of years it was confusing and more expensive than we realised
However, John, the salesman was both knowledgeable and helpful in guiding us through the process of choosing the right bed for us .
Excellent Service by Helen
Excellent service by Helen went above and beyond to help us and make sure we hopefully have the right mattress
Go to place for beds & mattresses
The member of staff remembered us from previous visits. Gave us the help we needed. Offered information at the right times. Never felt pressured into products we didn’t need which is a welcome relief.
Buying a new bed
Informative staff helpful not pushy
Very knowledgeable about products
Visited my local benson beds for a new…
Visited my local benson beds for a new mattress , the sales advisor was very knowledgeable, showed me all different mattresses and explained the difference , I had a very fussy teenager with me that took ages to decide what she wanted and tried every bed in the shop , the sales guy was not pushy at all and I think if I’d have walked away purchasing nothing he would have been fine with it . So a 👍 for benson beds .
Experience was absolutely great.Helen…
Experience was absolutely great.Helen at Rotherham was above and beyond with customer service. Loads of offers on which can be confusing at certain times. But made the trip worthwhile.
Very helpful and informative staff…
Very helpful and informative staff member.
Made our visit very easy.
Really good customer service
Really good customer service, made my visit and lurches very comfortable
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







