The salesman was excellent. He was knowledgeable about all products. He listened and advised. He stood back and let us take our time and he considered our responses. There were so many options of pri... See more
Location
Switch locationUnit 2 Great Eastern Retail Park, Beale Way, S62 6EJ Rotherham, South Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff at Rotherham branch of Bensons were brilliant. Due to unforeseen circumstances, I needed to delay my bed for several months. This was not a problem and, when I was finally able to receive my... See more
Visited Saturday 24 September looking to buy a mattress, the sales assistant ( can’t remember her name, she was pregnant) asked if we needed any help & when we said we were just looking we were left... See more
Allthought the furniture I bought now looks nice I was disappointed with the way it were to start with 4 items bought 3 were damaged the boxes were damaged and stuck up with tape or wet and bust the c... See more
Company details
About Bensons For Beds - Rotherham13
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Great Eastern Retail Park, Beale Way, S62 6EJ, Rotherham, South Yorkshire, United Kingdom
- 1709780802
4.9
Excellent
201 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The young woman who looked after us was…ace
The young woman who looked after us was very helpful and very friendly couldn’t have had anyone better to help us with our purchase thank you You were a star sorry we didn’t get your name
May 1, 2023
Friendly staff gave plenty of help so I…
Friendly staff gave plenty of help so I could make the right decision
April 28, 2023
Great team plenty of smiles full of…
Great team plenty of smiles full of knowledge will go again soonest
April 30, 2023
Wide choice of beds and mattresses
Very helpful gentleman (John). Discussed exactly what we were looking for and was able to provide. Had the opportunity to try the various mattresses and the whole process was dealt with pretty quickly. Everything fully explained and delivery date confirmed. Would recommend visiting Bensons for Beds.
April 28, 2023
Helen was knowledgeable
Helen was knowledgeable, helpful and shared information clearly.
April 27, 2023
A very pleasant and help man named John…
A very pleasant and help man named John helped us make a decision on what we wanted .
April 22, 2023
Good staff
Good staff. Looked after well in the shop. Good selection of mattresses to look at and try.
April 25, 2023
Very friendly and knowledge of things
April 25, 2023
Knowledgeable, helpful and friendly staff
Very helpful staff who advised us which wardrobes were the size we required to fit into the space in our bedroom and which colours and fitments were available for each of them.
April 24, 2023
Fantastic service
Fantastic service, didn't feel pressured, good explanations regards beds
bought from here before
April 22, 2023
Great friendly customer service and…
Great friendly customer service and delivery just the same
April 19, 2023
Good choice.
Effective, courteous, knowledgeable staff. Product in stock. Hygienic environment.
April 1, 2023
The shop assistant John Leek was very…
The shop assistant John Leek was very helpful from start to finish,showed us a range of products and got the product we wanted, would recommend John Leek,
April 14, 2023
Mattress hunting
On our first visit we were looking for a very firm mattress to meet our needs. We were able to look around and offered advice from a member of staff but left alone to make our own decision. We decided to visit other places afterwards but the quality and price couldn't be matched at other well known retailers so we went back to Bensons. The staff were welcoming and knowledgeable about their products, delivery and aftercare.
April 12, 2023
Very helpful member of staff who helped…
Very helpful member of staff who helped me buy a mattress for my son.
February 26, 2023
Good sales lady showing me different…
Good sales lady showing me different types and comfort levels.. Delivery guys were very helpful
April 9, 2023
Excellent service have been before and…
Excellent service have been before and would not go anywhere else.
April 1, 2023
Very welcoming saleswoman and very…
Very welcoming saleswoman and very knowledgeable. Helped us to select the right choice and very polite. Not the usual pushy sales pitch that puts you off.
March 30, 2023
customer service Staff member could not do enough to be…
Staff member could not do enough to be more helpful.
March 27, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.