The salesman was excellent. He was knowledgeable about all products. He listened and advised. He stood back and let us take our time and he considered our responses. There were so many options of pri... See more
Location
Switch locationUnit 2 Great Eastern Retail Park, Beale Way, S62 6EJ Rotherham, South Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff at Rotherham branch of Bensons were brilliant. Due to unforeseen circumstances, I needed to delay my bed for several months. This was not a problem and, when I was finally able to receive my... See more
Visited Saturday 24 September looking to buy a mattress, the sales assistant ( can’t remember her name, she was pregnant) asked if we needed any help & when we said we were just looking we were left... See more
Allthought the furniture I bought now looks nice I was disappointed with the way it were to start with 4 items bought 3 were damaged the boxes were damaged and stuck up with tape or wet and bust the c... See more
Company details
About Bensons For Beds - Rotherham13
Written by the company
Contact info
Unit 2 Great Eastern Retail Park, Beale Way, S62 6EJ, Rotherham, South Yorkshire, United Kingdom
- 1709780802
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful member of staff knowledgeable…
Helpful member of staff knowledgeable but not pushy . Overall a good experience

Reply from Bensons For Beds - Rotherham13
John was very efficient
John was very efficient, polite and very helpful. Very informative and approachable.
The experience form start to finish was smooth with no problems.
My daughter now has a quality mattresses arriving on Tuesday. 😁

Reply from Bensons For Beds - Rotherham13
Great service and thank you to Emma at…
Great service and thank you to Emma at the Rotherham branch, very helpful professional and polite.

Reply from Bensons For Beds - Rotherham13

Reply from Bensons For Beds - Rotherham13

Reply from Bensons For Beds - Rotherham13

Reply from Bensons For Beds - Rotherham13
Good product knowledge.
Clean and tidy store. Good range of bed types and prices. Polite and helpful staff with good product knowledge. Easy buying process.

Reply from Bensons For Beds - Rotherham13
The sales consultant very patient and knowledgeable
The sales consultant Helen was very patient with us. She took the time to go through many options with us. She was exceptional and knew her stock and options.
Thank you Helen

Reply from Bensons For Beds - Rotherham13
The sales personnel was great and very…
The sales personnel was great and very knowledgeable, experienced and helpful, there service is second to none

Reply from Bensons For Beds - Rotherham13

Reply from Bensons For Beds - Rotherham13
Had a bed on order got told it was…
Had a bed on order got told it was going to be with us on Tuesday it was Tuesday on the time of order so we redecorated the bedroom on the Friday threw out the old bed and then on the Monday got a email to say it's not coming till another 21 days then instead of calling me a email to be told to phone the store as there is a problem I phoned the store to be told yes its delayed there is nothing we can do no sorry no help at all so u said I wanted a refund to be told I will ring u back ..get a phone call back to be cleverly told you have free pillows can't refund till we get them I Said fine will pop down ..a while later pop in the shop in Parkgate rotherham to be heard them talking how it's her with pillows you deal with her I got a man called John who didn't even say hello he said I'm sorting it now never asked me to sit down no nothing didn't speak to me till he asked for a signature and told the people behind me to take a seat in front of his desk I will be five minutes he said sign hear I did he gave me receipt and said that's it so I asked how long for refund he said not up to us it's your bank I said where shall I put pillows he said throw them over there ill sort them and said to the new customer how are you how can I help it was like I was muck

Reply from Bensons For Beds - Rotherham13

Reply from Bensons For Beds - Rotherham13
We have used this company before and…
We have used this company before and found them to be very good at what they do

Reply from Bensons For Beds - Rotherham13
Quick and enjoyable experience
Helen was really easy to talk to and helped up pick out the right items. Overall I am really happy with the service and would shop there again in the future

Reply from Bensons For Beds - Rotherham13
Staff were helpful
Staff were helpful. Showed us all items we were interested in . No rush, no push.

Reply from Bensons For Beds - Rotherham13
Bedroom furniture
Went to buy bedroom furniture got a great deal on buy one get one half price on wardrobes then bought chest of drawers got the bedside table half price no pushy salespeople

Reply from Bensons For Beds - Rotherham13
10/10
I went in to buy a bed because I’m moving house. There was a lady that helped me through picking what’s best for me and was very knowledgeable. She didn’t push any high prices in me and she was very friendly

Reply from Bensons For Beds - Rotherham13

Reply from Bensons For Beds - Rotherham13
Very informative
Very informative, gave us the best deal 0she could. Great experience would buy from this company again 10 out of 10
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







