We went out yesterday on a bit of a spur of the moment shopping trip to finally get a new mattress. I have bought a bed frame and 2 other mattresses from Bensons in the last 10 years or so, so it was... See more
Company replied
Location
Switch locationUnit 7 Great Eastern Retail Park, Rotherham, S62 6EJ Rotherham, South Yorkshire, GB
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The manager of the store me and my partner bought our bed from was so welcoming and helped us choose the right one for us. The delivery guys (I forgot their names) were so polite and lovely to talk to... See more
Company replied
The sales person in the Rotherham Parkgate was brilliant, no pressure sales and very efficient. The 2 beds came and assembled by the crew, left no mess, were so polite and did an amazing job. Very ha... See more
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We did return our mattress after it sunk in the middle. Customer care & the lady in the Rotherham branch were very good & sorted it out to our satisfaction 😎 The delivery was very good & we’re hap... See more
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Company details
About Bensons For Beds - Rotherham
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 7 Great Eastern Retail Park, Rotherham, S62 6EJ, Rotherham, South Yorkshire, United Kingdom
4.7
Excellent
103 reviews
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Reply from Bensons For Beds - Rotherham
We're delighted our staff was friendly and informative, and that you found our goods of good quality. We appreciate your positive feedback,
We’d love to serve you again in the future.
Megan at Customer Care
Reply from Bensons For Beds - Rotherham
We're so happy that you received excellent service! Thank you for your positive feedback; it means a lot to us.
Helen was really helpful and friendly…
Helen was really helpful and friendly when we bought our mattress in December. Delivery was a couple of weeks after purchase, really happy with with the service from Benson so far.
January 16, 2026
Reply from Bensons For Beds - Rotherham
We're glad that you found our team member helpful and friendly when purchasing your mattress. We appreciate your positive feedback regarding the delivery and service you've received so far.
Great service and communication from…
Great service and communication from ordering the bed in September to delivery on 22nd December. The bed was delivered on time and I was updated regularly by the driver, I would highly recommend Bensons beds
December 22, 2025
Reply from Bensons For Beds - Rotherham
We're happy to hear about the great service and communication you received, from placing your order to the timely delivery. Thank you for recommending our beds! Thank you for your review - Lauryn at Customer Care
Excellent service …
Excellent service throughout polite friendly took great care in our home would use again
December 12, 2025
Unprompted review
Reply from Bensons For Beds - Rotherham
Thank you so much for your kind words Allan! We’re delighted to hear you had an excellent experience and that our team took great care in your home. We truly appreciate your feedback and look forward to welcoming you again in the future,
Megan at Customer Care
Excellent product and great service…
Excellent product and great service from bensons at Parkgate
December 17, 2025
Unprompted review
Reply from Bensons For Beds - Rotherham
We're glad you enjoyed your experience with our product and service at Parkgate. Thank you for sharing your positive feedback with us!
Very professional and friendly staff
Very professional and friendly staff. The delivery team Gary & Kieren very respectful, knowledgeable and helpful. Highly recommend Bensons Beds
December 4, 2025
Unprompted review
Reply from Bensons For Beds - Rotherham
Wow, this made our day! 🌟 We’re thrilled you had such a great experience and truly appreciate the high recommendation. Sleep well and dream big with Bensons for Beds!
Megan at Customer Care
It was great service start to finish
November 21, 2025
Reply from Bensons For Beds - Rotherham
We're glad you enjoyed your experience with us! Thank you for the positive feedback; we appreciate it greatly.
Friendly and knowledgeable staff member…
Friendly and knowledgeable staff member who helped us. Hassle free ordering process
November 22, 2025
Reply from Bensons For Beds - Rotherham
We’re delighted our team made the process hassle-free and provided the advice you needed.
Hope to see you again in the future,
Megan at Customer Care
Staff were very helpful and delivery…
Staff were very helpful and delivery couldn’t have come quick enough.
November 15, 2025
Reply from Bensons For Beds - Rotherham
We're happy to hear that our staff was helpful, and we appreciate your positive feedback regarding the fast delivery. Thank you,
Megan at Customer Care
Good service and good after care.
Outstanding service when I had a problem. Took awhile to resolve but worth the wait.
Wouldn’t hesitate to order from them again, thanks to all concerned.
November 13, 2025
Unprompted review
Reply from Bensons For Beds - Rotherham
We appreciate your positive feedback and are so glad you were satisfied with our service. We are grateful for your patience and your willingness to order from us again.
Looking forward to welcoming you back soon,
Megan at Customer Care!
Very professional and their products…
Very professional and their products are the best 👌
November 12, 2025
Unprompted review
Reply from Bensons For Beds - Rotherham
We appreciate your positive feedback! We're happy to hear you find our team professional and our products the best. Thank you,
Megan at Customer Care!
From start to finish, it was a good experience
I was given advice and help choosing my mattress. The delivery was on time and Wojcech and Brian were friendly and respectful of my property. So from start to finish, it was a stress free experience.
November 6, 2025
Unprompted review
Reply from Bensons For Beds - Rotherham
Thank you for sharing your experience Linda. We’re delighted to hear that you received helpful advice when choosing your mattress and that delivery was punctual. It’s wonderful to know the delivery team provided friendly service and treated your property with care, making the whole process stress-free.
Thank you for your positive review – Lauryn at Customer Care 💜
The in store member (Rotherham…
The in store member (Rotherham Parkgate) of staff was very professional and helpful and gave plenty of advice.
The delivery team were also professional and courteous
November 1, 2025
Reply from Bensons For Beds - Rotherham
We appreciate you sharing your feedback. We're happy to hear that our in-store team member was professional and helpful and that the delivery team was courteous.
Thanks again for your support – we truly appreciate it,
Megan
Customer Care Team
We were greeted by a very pleasant and…
We were greeted by a very pleasant and friendly lady who made us aware that she was available if we needed advice or information, but was not at all pushy or intrusive.
Once we were clear about what our requirements were we asked the lady for further information and she could not have been more patient or helpful. She guided us through every stage of our purchase and made the experience a very pleasant one
October 29, 2025
Unprompted review
Reply from Bensons For Beds - Rotherham
We're happy to hear that you had such a positive experience! We appreciate you mentioning how our team member provided assistance without being overbearing and was patient and helpful during your purchase. Thank you for your feedback,
Megan at Customer Care
Good store to shop with
Didn't really know what kind of mattress we needed but member of staff was very helpful and patient whilst we decided. She gave us all the details we required regarding returns etc.
October 24, 2025
Reply from Bensons For Beds - Rotherham
We appreciate you sharing your feedback. We're happy to hear that our team member was helpful and patient while you were choosing a mattress and provided the details you required.
Best Wishes,
Megan at Customer Care
Helpful and knowledgeable staff
Helpful and knowledgeable staff, good range of products 👍
October 8, 2025
Reply from Bensons For Beds - Rotherham
Thanks so much! We’re glad our team could help and that you liked the range of products.
Take care,
Megan at Customer Care🛏️
Reply from Bensons For Beds - Rotherham
Thank you for your feedback! We're glad you received good guidance and friendly service throughout.
Take care,
Megan at Customer Care
Best Shopping Experience
Helen, the lovely saleswoman, was so professional, and knew her job inside out. She was really helpful and made us aware of all our options. The atmosphere in the store was bright and friendly and we shared a laugh with Helen….. I wish I could buy a bed every week!
September 29, 2025
Unprompted review
Reply from Bensons For Beds - Rotherham
We're happy to hear that you enjoyed your experience in our store. It's great to know that our team member was so helpful and made you aware of all your options. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Excellent service from shop to…
Excellent service from shop to delivery. All staff extremely helpful and courteous. Couldn't ask for more. Would definitely recommend and we will be using again
September 26, 2025
Unprompted review
Reply from Bensons For Beds - Rotherham
Thanks a lot! It’s fantastic to know our staff made your entire experience smooth and enjoyable. We can’t wait to welcome you back for your next purchase!
Take care,
Megan at Customer Care💜
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