Bensons For Beds - Rugby Technology Drive560 Reviews 

176
TrustScore 4.5 out of 5

4.6

Unit 3 Technology Retail Park, CV21 1GN Rugby, Warwickshire, GB


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Rated 5 out of 5 stars

Michelle, at the Rugby branch was very helpful when asked, and narrowed our search down to four beds, which helped a lot, then explained everything up to the delivery. We were kept informed about eve... See more

Company replied

Rated 5 out of 5 stars

Great experience at the Rugby store on Sunday 17th May 2026. Kai was vey knowledgable and helpful and didn’t make us feel rushed or pressured, to make a decision for such an important purchase.... See more

Company replied

Rated 4 out of 5 stars

Excellent experience in shop. Good communication. Delivery good Building bed good. Made a bit of a mess with footprints. Left little bits of polystyrene packing on the floor and under the bed

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Rated 5 out of 5 stars

On arrival at the Rugby store we we’re greeted by the female assistant. She asked us if we were looking for something specific and when we replied she took us directly to the area of beds to view and... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Rugby Technology Drive560

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 3 Technology Retail Park, CV21 1GN, Rugby, Warwickshire, United Kingdom

  • 1788571048

4.6

Excellent

TrustScore 4.5 out of 5

176 reviews

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4.6

All reviews

(176)

25,751 reviews in the last 12 months

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Rated 5 out of 5 stars

Going in to a bed retailer to buy a new…

Going in to a bed retailer to buy a new mattress is one of those jobs you keep putting off. I finally went into look for a new mattress last week and I was surprised how easy it was with the assistance of your staff. I was Impressed by the helpfulness of all. Thank you for making the task easy.

October 31, 2024
Rated 5 out of 5 stars

Choosing a bed at Bensons took all the…

Choosing a bed at Bensons took all the worry and stress away in making the right choices, a friendly member of staff was helpful and knowledgeable and was able to advise me which bed suited my needs regarding the health of my neck and spine , I am extremely happy with my purchase of my new bed and am looking forward to my first comfortable supported nights sleep from my carefully selected bed. Thankyou Bensons.

October 28, 2024
Rated 4 out of 5 stars

A bit rushed.

The explanation of what was on offer was brilliant, but before I had chance to ask about another bed and purchase as one the staff member was quick to get the money and lost out on 15% off of second bed.

October 15, 2024
Rated 5 out of 5 stars

Kristine was very helpful

Kristine was very helpful. She took time to listen to what we wanted and showed us all the possibilities. She is a real asset in the Rugby store, patient, knowledgeable and helpful without pushing, leaving us feeling like customers that mattered more than getting a sale.

September 22, 2024
Rated 5 out of 5 stars

Kristina was amazingly helpful and…

Kristina was amazingly helpful and patient. Talking us through so many options and pricing up all our choices. I would definitely recommend buying a bed from Bensons. The staff are so friendly and helpful.

August 25, 2024
Rated 5 out of 5 stars

A New Mattress

Could get we were after fairly quickly and easily. Staff were effective in expediting this without being pushy

July 15, 2024
Rated 1 out of 5 stars

Bad customer service at rugby store

We had been there for choosing beds for our new house .The lady was so so rude as this is third visit and we changed color theme...she said some rude words in front of her manager too which I found really so disappointed...how someone be so rude ,if someone is taking some time to choose new furniture for their new house what's wrong in that .. definitely never ever I am going to visit this shop and never going to recommend to anyone..please learn some etiquette from your neighbor shops..we also had been in Dreams, furniture village and other shops many times but they're always so welcoming to their customers not getting frustrated like you guys ..
Please have some patience and learn how to deal with customers.

June 8, 2024
Unprompted review

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