Bensons For Beds - Scunthorpe506 Reviews 

167
TrustScore 5 out of 5

4.8

14a Holyrood Drive, DN15 8NN Scunthorpe, South Humberside, GB


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Rated 4 out of 5 stars

i found bed and mattress quickly and well pleased with the discount due to sales. my reasoning for 4 stars instead of 5 is the long wait. It could take 14 weeks. I am disappointed as am 88 years old... See more

Company replied

Rated 5 out of 5 stars

Staff made us welcome as soon as we walked into the store...allowed space to browse...offered to help. We explained what we were looking for and staff member showed us mattresses that met our needs.... See more

Company replied

Rated 5 out of 5 stars

Visited to buy a new bed and from the minute we stepped in the door we were looked after by Linda. She helped us use their technology which helped us make a decision on what we needed to buy to suit o... See more

Company replied

Rated 5 out of 5 stars

The store Manager Lloyd was so helpful in advising and guiding us to be able to purchase exactly what suited our requirements. I would have no hesitation recommending Benson For Beds (Scunthorpe) whet... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Scunthorpe506

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • 14a Holyrood Drive, DN15 8NN, Scunthorpe, South Humberside, United Kingdom

  • 1724278914

4.8

Excellent

TrustScore 5 out of 5

167 reviews

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4.8

All reviews

(167)

25,509 reviews in the last 12 months

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Rated 4 out of 5 stars

i found bed and mattress quickly and…

i found bed and mattress quickly and well pleased with the discount due to sales.
my reasoning for 4 stars instead of 5 is the long wait. It could take 14 weeks. I am disappointed as am 88 years old next week and feel that the wait is too long at my age, also desperate for a comfortable bed.

July 18, 2026
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Reply from Bensons For Beds - Scunthorpe506

We're pleased you found a bed and mattress you liked, especially with the discount! We understand your disappointment regarding the extended wait time. We will take in to consideration your comments, and appreciate you sharing your feedback.

Team Bensons

Rated 5 out of 5 stars

Great welcome - knowledgeable staff - good deal

Staff made us welcome as soon as we walked into the store...allowed space to browse...offered to help. We explained what we were looking for and staff member showed us mattresses that met our needs. We were able to try them and make a good informed decision. We were also very happy with the extras offered as part of the deal. Very clear process from start to booking prompt delivery.

July 14, 2026
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Reply from Bensons For Beds - Scunthorpe506

We're so pleased to hear about your excellent experience in our store! It's wonderful that our staff made you feel welcome, allowed you space to browse, and provided helpful guidance to find the perfect mattress. We're delighted you were happy with the extras and the clear process.

Rated 5 out of 5 stars

The delivery drivers were polite

The delivery drivers were polite, friendly and professional. Everything was carried into the bedroom for us and the whole experience was friendly snd efficient

July 6, 2026
Unprompted review
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Reply from Bensons For Beds - Scunthorpe506

We're so pleased to hear that your delivery experience was friendly and efficient, and that our drivers were polite and professional when carrying everything into your bedroom.

Rated 5 out of 5 stars

Great staff

Visited to buy a new bed and from the minute we stepped in the door we were looked after by Linda. She helped us use their technology which helped us make a decision on what we needed to buy to suit our body and sleeping positions. Linda made the process easy and straight forward.

July 1, 2026
Unprompted review
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Reply from Bensons For Beds - Scunthorpe506

We're so pleased to hear that our team member provided such excellent assistance from the moment you arrived. It's wonderful that they helped you use our technology to make an informed decision, making the process easy and straightforward.

Team Bensons

Rated 5 out of 5 stars

Worth the visit

Whilst looking for a Mattress we went to Bensons for Beds.
We were left alone and wasn't hassled.
We asked for help and David provided the information we needed.
There was a reduction in price which we were promptly told about.
The mattress is well made and very comfy which suits our needs.
Hopefully it will last as long as our last one.
When it wears out we know where to go.
Thank you very much

June 13, 2026
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Reply from Bensons For Beds - Scunthorpe506

We truly appreciate you sharing your positive experience! We are so glad our team provided the information you needed and that you found a comfortable mattress. We hope it brings you many years of restful sleep.

Team Bensons

Rated 5 out of 5 stars

Excellent service from store to…

Excellent service from store to delivery
Can’t fault any of it
Certainly will recommend def 5 star treatment
Thankyou Bensons

June 13, 2026
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Reply from Bensons For Beds - Scunthorpe506

We're so happy to hear you had such a positive experience from store to delivery! We truly appreciate your recommendation and the 5-star rating.

Team Bensons

Rated 5 out of 5 stars

Excellent advice and sales support

I went to this store to encourage / support my 80+ year old parents buy a new mattress and divan base.
The store manager was great with them; patient, understanding, and very good humoured. Not something you always see in any store in serving elderly customers. He was there to support with advice, but left us in peace to consider their options.
Very happy with the recommendations provided re products, but it’s always the service that is really impactful.

May 25, 2026
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Reply from Bensons For Beds - Scunthorpe506

We're so pleased to hear about your positive experience at our store. It's wonderful that our team provided such patient and understanding assistance, ensuring your parents felt comfortable and well-advised. We truly appreciate your kind words about the impactful service.

Team Bensons

Rated 5 out of 5 stars

Very easy to order

Very easy to order. And arrived at time and date arranged. Delivery guys friendly and helpful.

April 26, 2026
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Reply from Bensons For Beds - Scunthorpe506

Thank you for your feedback! 😊 We’re glad ordering was easy, delivery arrived right on time, and our delivery team were friendly and helpful. Enjoy your purchase and thanks for choosing us! 🛏️✨

Rated 5 out of 5 stars

Efficient service

They were on time arriving about 10 minutes before the allotted time slot. They were quick and efficient and removed all packaging, very happy with service and delivery.

April 23, 2026
Unprompted review
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Reply from Bensons For Beds - Scunthorpe506

Thank you for your lovely feedback! We’re really pleased to hear the team arrived on time, worked quickly and efficiently, and took care of all the packaging. It’s great to know you’re very happy with both the service and delivery.

Rated 5 out of 5 stars

Very helpful.

Very helpful.

April 21, 2026
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Reply from Bensons For Beds - Scunthorpe506

Thank you! We’re glad you found everything very helpful 😊
Until next time, thank you,
Megan | Customer Care Specialist💜

Rated 5 out of 5 stars

We were greeted by Lloyd and explained…

We were greeted by Lloyd and explained our requirements. He offered to measure our requirements on the demo machine.
He then showed us a range of suitable mattresses. He was pleasant, informative and what we liked most was that he wasn’t at all pushy. Ryan is a credit to your company.

April 17, 2026
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Reply from Bensons For Beds - Scunthorpe506

Thank you for such a lovely review! We’re really pleased you felt well looked after and never pressured — we’ll be sure to pass on your kind words to the team,
Megan | Customer Care Specialist💤

Rated 5 out of 5 stars

Had great experience with bensons beds…

Had great experience with bensons beds from beginning to my delivery was kept informed and I’m very pleased with my new bed

April 18, 2026
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Reply from Bensons For Beds - Scunthorpe506

Thank you for sharing your experience with us. We’re delighted to hear that you felt well informed throughout the process and that you’re pleased with your new bed. Your feedback is very much appreciated.
Thank you for your positive review - Lauryn at Customer Care 💜

Rated 5 out of 5 stars

From David our salesperson to Sam and…

From David our salesperson to Sam and Raheem on delivery, they were all absolutely amazing couldn’t have asked for a smoother service, very tidy, informative and courteous all the way through! Thank you

April 15, 2026
Unprompted review
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Reply from Bensons For Beds - Scunthorpe506

Thank you so much for your lovely feedback! 😊 We’re delighted to hear David, Sam, and Raheem all provided such amazing service and made everything run so smoothly. Tidy, informative, and courteous is exactly what we aim for — enjoy your new bed,
Megan | Customer Care Specialist✨

Rated 5 out of 5 stars

New spare bed

The assistant listened carefully to what kind of bed I was looking for and guided me with regard to what mattresses to try. No pushy sales pitch, a perfectly relaxed shopping experience.

April 7, 2026
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Reply from Bensons For Beds - Scunthorpe506

We're so glad to hear that our assistant listened carefully to your needs and guided you to the right mattresses. We aim to provide a relaxed shopping experience without any pressure. Thank you!

Team Bensons

Rated 5 out of 5 stars

Helpful without being pushy

Helpful without being pushy

April 4, 2026
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Reply from Bensons For Beds - Scunthorpe506

Thanks so much! Friendly, helpful, and never pushy ✨
We’re so glad you had a great experience. Hope to see you again soon,
Megan | Customer Care Specialist

Rated 5 out of 5 stars

Great customer service from the sales…

Great customer service from the sales team. Delivery team were brilliant. Would definitely recommend

March 27, 2026
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Reply from Bensons For Beds - Scunthorpe506

Thank you for the great feedback Mr&Mrs Briggs! We’re delighted our sales team and brilliant delivery crew made such a positive impression. Thanks so much for the recommendation,
Megan at Customer Care🛏️✨

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