All the staff we dealt with in the purchase of our new bed were friendly. We ordered a single bed and divan base. Unfortunately we had a double orthopaedic mattress delivered and advised there was... See more
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See what reviewers are saying
I was approached by Lloyd - sales - Scunthorpe. Very helpful in all my queries looking for a specific mattress. We decided to purchase the mattress that day, resulting in happy customers achieving o... See more
The store Manager Lloyd was so helpful in advising and guiding us to be able to purchase exactly what suited our requirements. I would have no hesitation recommending Benson For Beds (Scunthorpe) whet... See more
Efficient , helpful. Delivery on time , they didn’t take their lunch break until mattress was in our home. Warehouse had loaded the goods and torn the plastic packaging resulting in dirty marks on m... See more
Company details
About Bensons For Beds - Scunthorpe506
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
14a Holyrood Drive, DN15 8NN, Scunthorpe, South Humberside, United Kingdom
- 1724278914
4.8
Excellent
175 reviews
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Scunthorpe Store
The manager at the Scunthorpe store was extremely helpful and had fantastic product knowledge.When asked a question he had the answer straight away and knew exactly where it was in the shop .The purchase of our new bed and wardrobe was a pleasant and smooth transaction.
September 17, 2023
Excellent service brilliant sale guy…
Excellent service brilliant sale guy exceptionally helpfull
September 22, 2023
Great Customer Services
Great Customer Services - Team Scunthorpe - Big shout out to Matt, very helpful and patient!
September 24, 2023
Lloyd & Team Scunthorpe 5 Stars
Can’t thank Lloyd, Matthew and team enough for putting our little muck up right 🤣 Lloyd pulled out all the stops to secure us the best alternative when we discovered we’d ordered a mattress that was FAR too big for our new bed. Service to me is all about how you tackle stuff and Lloyd and his team in Scunthorpe are top notch, 5 stars
September 24, 2023
Lovely service from the gentleman that…
Lovely service from the gentleman that served us very profession , didn’t hassle us to buy , the bed we chose was a adjustamatic and we tried it for ourselves, which was great.
September 23, 2023
Matt was very helpful and polite
Matt was very helpful and polite, he answered the questions I asked with clarity and professionalism.
September 22, 2023
May use AI-assist with repliesRead more
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Customer service was great
Customer service was great, just don’t think the computerised system for the softness of the mattress was very useful.
September 5, 2023
Reply from Bensons For Beds - Scunthorpe506
Thank you for taking the time to leave us some feedback! -Team Bensons
The salesman Matt was friendly and knowledgeable.
The salesman Matt was friendly and knowledgeable. We were guided around the store and tried a few beds with Matt offering information on each bed we laid on. Ordering was quick and hopefully the mattress will be delivered within two weeks.
August 26, 2023
Reply from Bensons For Beds - Scunthorpe506
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Knowledgeable staff
Great experience staff exceptional great choice of beds and no rush tried many but found the perfect one for us. And also great offers great price.
August 14, 2023
Reply from Bensons For Beds - Scunthorpe506
We're pleased to hear this Paul! Thank you for your feedback. -Team Bensons
The Manager
The presence of the Manager who was friendly, approachable and attentive. He also outlined ways of making savings plus financial advice
August 7, 2023
Reply from Bensons For Beds - Scunthorpe506
Hello Miss Ivens, this is a lovely review! Thank you for taking the time to provide us with this feedback. - Team Bensons
Reply from Bensons For Beds - Scunthorpe506
Hello Deborah.
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
What you see is NOT What you get
I have ordered a Bergen 2 door sliding ward robe around Easter time are so. On promise of what I saw in show room would be what I was getting. List of problems
#1 it is not a true representation of what I am sold - no shelves what so ever. All I have is one top shelf and a hanging rail in both halves.
#2 I was told the doors are interchangeable ( 1 took I mirror and 1 normal). Fitters said that is not possible and it goes only one way
Was not planning to look at myself every morning waking up
#3 lead time was reasonable as I booked but when it became available to delivery team well beyond and the arranging a delivery is not the easiest at least whoever they contracted to in South Humberside
#4 Tried calling customer service but I wasn’t in luck to get to a person to speak to yet.
Leaves me now very unhappy with what I have and this needs to get changed and start of the cycle all over again 🤦🏻🤦🏻🤦🏻
July 3, 2023
Unprompted review
Reply from Bensons For Beds - Scunthorpe506
Hi Raghu,
We're sorry to hear of your recent experience. We are currently looking into the reported issues further and will be in contact shortly. -Team Bensons
Reply from Bensons For Beds - Scunthorpe506
Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Scunthorpe store.
Team Bensons
First rate people.
Lloyd and David gave us their full attention, we came away with a very nice bed at a good price, very pleased with the service and product.
May 12, 2023
Reply from Bensons For Beds - Scunthorpe506
Thank you so much for your great review!⭐ -Megan
Staff Both 1st class.
The Main thing was the Staff.
It was Dave that came to us that is My Daughter and I explained to us the Technical details of all the Mattress.Left us /Me to make My choice,then He concluded with the financial agreement. I would have liked to have had My old Mattress taken away without a charge! as offered at other shops.
May 4, 2023
Warped wardrobes and won’t replace what…
Warped wardrobes and won’t replace what a waste of money.
Customer services wash their hands of any issues avoid at all cost. I will never use them again. Terrible quality products and terrible customer service.... not in the shop but any after care is the worst
May 5, 2023
Unprompted review
We got fantastic custer service
We got fantastic customer service , Dave was very helpful and knowledgeable about the products
Also the Manager was very helpful
Very friendly store well done Scunthorpe
April 30, 2023
Want to thank Lloyd at bensons in…
Want to thank Lloyd at bensons in Scunthorpe excellent service 5star service
April 3, 2023
Unprompted review
Top quality and friendly service
No pressure from salesman tried it few befs and mattresses and seem to have got a good one I sleep well which is a relief. Delivery was simple I was told when to expect it and 2 very nice men brought and assembled it for which I had paid they wore coverings over their shoes which I appreciated as carpet is only a month old they showed me how to open the ottoman my weekly workout when I change my sheets I could not fault you a bit pricey but you get what you pay for
March 29, 2023
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