Bensons For Beds - Sheffield628 Reviews 

358
TrustScore 5 out of 5

4.8

Unit 19 Drakehouse Retail Park, Waterthorpe, S20 7JJ Sheffield, Yorkshire, GB


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Rated 5 out of 5 stars

Helpful staff and also drivers on delivery. Problems sorted out as the mattress was to firm..Ordered a medium instead with no problem.

Company replied

Rated 5 out of 5 stars

We had to use the 40 night comfort guarantee as we just didn't get on with the first mattress we chose. But they made it all very easy, and the staff in-store at Drakehouse sorted everything out f... See more

Company replied

Rated 5 out of 5 stars

We visited the drakehouse Sheffield branch today and we was met by one of their staff members called Kate who was brilliant. Kate took us through all the different variations of mattresses and patient... See more

Company replied

Rated 5 out of 5 stars

Friendly staff who knew what they were talking about. Salesperson Jane explained all about the different types of mattresses /headboards and bases, which covered materials used and how construction... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Sheffield628

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 19 Drakehouse Retail Park, Waterthorpe, S20 7JJ, Sheffield, Yorkshire, United Kingdom

  • 1142486489

4.8

Excellent

TrustScore 5 out of 5

358 reviews

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4.8

All reviews

(358)

25,922 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Made welcome straight away friendly staff.
The sales person we had was very knowledgeable and answered every question we had we made 2 purchases very happy

February 26, 2024
Rated 5 out of 5 stars

Bensons 10 year Guarantee

Bought an expensive mattress 3 years ago and unfortunately there was a manufacturer fault on the seams. Phoned Bensons and a repair technician was sent out, who said it could be repaired however wouldn’t come with a guarantee. Spoke with Bensons again who gave us a credit note for a new mattress. Went to Drakehouse and was able to find a similar mattress (as the other one was no longer available) and the manager gave us a deal on a new mattress without having to spend too much more. All arranged in a short time.

February 22, 2024
Rated 4 out of 5 stars

Great help, lied about delivery costs.

The man who helped was great. He was friendly, helped explain how an ottoman bed works, but he lied and said that delivery was £39.99 yet said he'd give us free delivery. So I got free delivery, great, but the delivery was free anyway so why lie and say it was £39.99. Marketing tactic.

February 18, 2024
Rated 5 out of 5 stars

I explained to the assistant exactly…

I explained to the assistant exactly what I wanted and she found it straight away. Luckily the items I wanted were in stock and are to be delivered a few days after. As yet they’ve not arrived (another 2 days) so eagerly looking forward to them - 2 bedside cabinets with usb points in them in the colour I wanted. Excellent service as always. Many thanks

February 13, 2024
Rated 5 out of 5 stars

New bed…

A very well informed polite salesman who knew what he was talking about.Helped to make us decide

January 23, 2024
Rated 5 out of 5 stars

A really pleasant experience.

Catherine made a daunting job seem easy, with her knowledge and patience, spent time making sure we had made the right choice and we were happy , nothing was too much trouble,she wasn’t pushy, but very informative, thankyou Catherine.

January 17, 2024

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