A friendly and knowledgeable sales team made the purchasing decision easier. They gave us the space and time to try out different beds and were happy to answer questions and discuss lots of options... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The salesperson in the store listened to what we wanted and understood our space requirements and then offered us two different options. The delivery was booked and everything was straightforward. The... See more
Company replied
We dealt with two sales assistants in store on separate occasions and both went out of their way to be friendly and helpful. The bed was delivered on the date advised at the outset and I received upda... See more
Company replied
Good selection of beds much better quality than the competitions, sales person was a little pushy though, would have liked to of got to the beds before being accosted. We did buy a fantastic bed, sad... See more
Company replied
Company details
About Bensons For Beds - Shrewsbury557
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1a Sundorne Retail Park, SY1 4YA, Shrewsbury, Shropshire, United Kingdom
- 1743461737
4.7
Excellent
362 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Debbie the sales assistant was very…
Debbie the sales assistant was very friendly and knowledgeable and helped us decide the right mattress
December 5, 2024
I found Matthew very knowledgeable and…
I found Matthew very knowledgeable and helpful
November 26, 2024
Very knowledgeable lady
Very knowledgeable lady, understood exactly what I was after.
November 5, 2024
Smiling Irish Eyes
Very relaxed atmosphere in store, no sales pressure, good choice and value resulting in a sale by very knowledgeable and friendly staff.
Well Done Bensons.
October 25, 2024
Helpful and kind
The assistant who helped us was really kind. Ken is getting over a stroke and his speech has been affected but Graham was so kind and patient and helped us find the right bed within our budget.
October 16, 2024
Helpful member of Staff
Helpful member of Staff, informative, mattress arrived that day, good deal too.
October 4, 2024
Above and beyond
I have a learning disability and the lady sales representative actually spoke to ME and not my PA which made me feel an equal.
October 3, 2024
Very helpful staff
Very helpful staff, all the info i asked for was provided, all in all a very good experience leading to me buying a very nice TV bed
September 30, 2024
The salesman who dealt with us was…
The salesman who dealt with us was efficient and patient, and made sure that we had the right product for us.
September 30, 2024
The staff were extremely knowledgable…see above.
The staff were extremely knowledgable and extremely helpful. They allowed us plenty time to try out the various beds on display and to make up our mind.
September 14, 2024
The manager is great in Shrewsbury very…
The manager is great in Shrewsbury very helpful!
August 24, 2024
Great hospitality and knowledge of all…
Great hospitality and knowledge of all types of beds
August 9, 2024
Absolutely fantastic service the manger…
Absolutely fantastic service the manger at the Shrewsbury store was so helpful, kind and very patient she had so much knowledge of the product we were after. We could not have asked for a better service than we were given.
August 3, 2024
Excellent customer service in the shop
Excellent customer service in the shop
I hope the delivery service is as good
August 4, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.