Highly recommend Bensons in Southport. We bought our last mattress from there 10 years ago so thought we'd return. Kiara was a star. She explained everything and looked after us start to finish. So ho... See more
Company replied
Location
Switch locationUnit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG Southport, Southport, GB
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When me and my disabled partner went In store to buy a mattress the manager couldn’t had been more helpful. She ask how we both slept gave us all the time we needed as my partner has mobility issues a... See more
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Overall we are pleased with our experience with Bensons. We are very happy with our mattress. The delivery team were on time and efficient. I was less impressed with the sales staff who was a bit too... See more
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Sales assistant Emma was very helpful in showing us different mattresses and which would be suitable for us as well as suggesting an alternative bed to what we were originally looking for and we are g... See more
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Company details
About Bensons For Beds - Southport668
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, United Kingdom
- 1704513560
4.9
Excellent
455 reviews
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Excellent customer service asked the…
Excellent customer service asked the right questions to find out what we wanted and used her extensive product knowledge to meet our needs even measuring to ensure correct level of firmness for the mattress.
July 4, 2026
Reply from Bensons For Beds - Southport668
We're so pleased to hear our team provided excellent customer service, asking the right questions and using their product knowledge to meet your needs. It's wonderful that they even measured to ensure the correct firmness for your mattress!
I dealt with Glenn
I dealt with Glenn, he was very knowledgable and showed us a variety of beds ranging in prices (didn’t just stick with the more expensive ones). The delivery guys were very efficient, even arriving before my allotted time as they rang to let me know they had had a cancellation.
July 6, 2026
Reply from Bensons For Beds - Southport668
We're so pleased to hear that our team member was knowledgeable and showed you a great variety of options. It's wonderful that your delivery was efficient and that our team communicated effectively. Thank you for your kind feedback!
Emma was really helpful and made the…
Emma was really helpful and made the experience so easy
June 30, 2026
Reply from Bensons For Beds - Southport668
We're so pleased our team member made your experience easy and helpful. Thank you for your kind words!
Team Bensons
From The young lady in the Southport…
From The young lady in the Southport store too the two guys who delivered the mattress they were all very helpful .I wouldn't hesitate to use them again .1st class.
June 28, 2026
Reply from Bensons For Beds - Southport668
We're so pleased to hear that our in-store team and delivery colleagues were very helpful. It's wonderful that you had a first-class experience!
Team Bensons
I have been before to buy a bed from…
I have been before to buy a bed from Bensons i have always found them helpful and welcoming the experience was the same as before very helpful and efficient dont push you into buying staff take time for you to consider your options and also for me in my circumstances i didnt have the worry about having to get rid of my old bed and mattress and they will set up the new one woukd highly recommend these stores
June 30, 2026
Unprompted review
Reply from Bensons For Beds - Southport668
We're so pleased to hear your experience with us was consistently positive! It's wonderful that our staff were helpful and efficient, allowing you to consider your options without pressure. We're also glad we could assist with your old bed and mattress. Thank you for your high recommendation!
Team Bensons
Emma
Emma, the sales advisor who helped us was absolutely brilliant. Helped us out big time, was patient with us and listened to what we wanted.
June 23, 2026
Reply from Bensons For Beds - Southport668
We're so pleased our advisor was brilliant, patient, and listened to your needs. Thank you for your kind feedback!
Team Bensons
Excellent service…
From start to finish the service we received was excellent.
All the staff we encountered were very helpful, be that in store or delivery drivers. Also, the communication via email and texts was good.
June 9, 2026
Reply from Bensons For Beds - Southport668
We're so pleased to hear that your entire experience, from in-store to delivery, was excellent and that our staff were helpful! Thank you for your kind words.
Team Bensons
We could not have had a better…
We could not have had a better experience in choosing our new bed. Thank you Aimee in Southport for treating us so well.
June 12, 2026
Reply from Bensons For Beds - Southport668
We are so glad you had such a wonderful experience choosing your new bed with us. We appreciate you sharing your positive feedback!
Team Bensons
This was my second purchase from…
This was my second purchase from BensonForBeds in Southport. The staff are friendly and helpful especially Kiara who is patient and professional.
June 12, 2026
Reply from Bensons For Beds - Southport668
We are so happy to hear you had another positive experience with us. We appreciate your kind words about our team and their helpfulness.
Team Bensons
Glenn was a great help with choosing…
Glenn was a great help with choosing our mattress, I would recommend to anyone.
June 9, 2026
Reply from Bensons For Beds - Southport668
We're happy our team was helpful in choosing your mattress. We appreciate your recommendation!
Team Bensons
I was kept up to date about delivery…
I was kept up to date about delivery times by the driver who was very friendly and efficient
May 31, 2026
Reply from Bensons For Beds - Southport668
We're so pleased our driver kept you updated and was friendly and efficient! Thank you for your kind feedback.
Team Bensons
Ian at the store in southport was very…
Ian at the store in southport was very helpful, he listened to our needs and let us try various mattresses to help us find one to suit us, he was very knowledgeable about each mattress. He also advised us about the bed frame.
May 26, 2026
Reply from Bensons For Beds - Southport668
We're so glad to hear our team member was helpful in guiding you to the perfect mattress and bed frame. Thank you for your wonderful feedback!
Team Bensons
Reply from Bensons For Beds - Southport668
Thank you
Team Bensons - Jess
Delivery service
Excellent from service for our new bed
And the delivery guys David.H and Haris .A. polite and friendly their a credit to the company
Thank you from the Lindor Lady.
May 14, 2026
Unprompted review
Reply from Bensons For Beds - Southport668
We're so glad to hear you had an excellent experience with your new bed! It's wonderful that our delivery team was polite and friendly. Thank you for your kind words!
Team Bensons - Jess
Reply from Bensons For Beds - Southport668
We're glad you had a great experience with our team. We regret the delivery delay.
Team Bensons - Jess
Everything done and delivered on time
Everything done and delivered on time. I was treated with great courtesy by store , delivery men and all communication by email.
May 6, 2026
Reply from Bensons For Beds - Southport668
That’s fantastic to hear! 😊 Great service all the way through—thanks so much for your lovely feedback✨
Helpful
Our mattress was delivered on the day and time specified. The delivery men were curtious and respected our property.
May 11, 2026
Reply from Bensons For Beds - Southport668
Thank you for your feedback! We’re pleased your mattress arrived exactly as scheduled and that our delivery team were courteous and respectful of your home 😊
The sales assistant was very…
The sales assistant was very knowledgeable and very helpful.
May 8, 2026
Reply from Bensons For Beds - Southport668
We're so glad the sales assistant's knowledge and assistance were helpful to you! Thank you for your very positive feedback.
Team Bensons
Reply from Bensons For Beds - Southport668
We appreciate your feedback and are so glad to hear our staff provided good attention and support during your visit!
Team Bensons
Very professional from great job the shop to…
Very professional from the shop to delivery. Everything done on time and as promised
May 3, 2026
Reply from Bensons For Beds - Southport668
We're happy to hear that you experienced professionalism from our shop to delivery. It's great everything was done on time and as promised!
Team Bensons
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