Bensons For Beds - Southsea563 Reviews 

74
TrustScore 4.5 out of 5

4.7

The Pompey Centre Trade Park, PO4 8SL Portsmouth, Hampshire, GB


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Rated 5 out of 5 stars

Popped into Benson's for Beds in Portsmouth looking for a mid range mattress and got lots of help choosing from Ryan. Very happy with the service and, despite the store undergoing refurbishment, there... See more

Company replied

Rated 5 out of 5 stars

Marshall was very knowledgeable with the different bases and mattresses. We didn’t feel pressured at any point and were given plenty of time to make our decision. Marshall advised us of all costs inv... See more

Company replied

Rated 5 out of 5 stars

We were very impressed by the salesman , Nathan, who was extremely knowledgable and informative about the mattresses that would suit us best . He listened to our requirements and advised accordingly.... See more

Rated 3 out of 5 stars

I purchased a bed and delivery was the 2nd Feb, then the sales assistant lost the page on the computer, because of this the date of delivery then changed to 12th Feb. The senior assistant said he... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Southsea563

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • The Pompey Centre Trade Park, PO4 8SL, Portsmouth, Hampshire, United Kingdom

  • 2392294173

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

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4.7

All reviews

(74)

25,606 reviews in the last 12 months

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Rated 5 out of 5 stars

Hannah

Hannah , the advisor who helped me , was so helpful without being pushy . She listened to what I wanted and navigated me through my choices .I came out of the shop having bought my mattress thinking what a pleasure the whole experience had been .

April 25, 2024
Rated 5 out of 5 stars

Excellent customer service from Southsea shop!!!

Excellent customer service from the Southsea store staff and the delivery drivers! When looking for a headboard, Nathan was helpful, informative and had a lovely manner. Went through our order/delivery details thoroughly. On receiving our headboard, the delivery drivers Malcolm and Jack were cheery and very polite and asked if we needed any help with our item. On opening the box, realised we had missing items. Phoned the shop in Southsea to explain items were missing and Hannah could not have been more helpful, went above and beyond for us. We popped into the shop to pick up what we needed and were greeted with a warm welcome from both Hannah and Louis. Thank you so much. Highly recommend this shop.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Bensons for beds provided me with an excellent service when buying a new mattress.
I ordered it online, and it was delivered without any problems, the delivery guys were prompt, polite and very helpful, and I was kept informed throughout the whole process.
The mattress was the wrong size, (my fault) but the company reordered the right size and will be swapping them over within a week or so.
I would definitely recommend Bensons for beds.

February 28, 2024
Rated 5 out of 5 stars

New bed from January sale

Hannah was extremely helpful with her advice and that certainly helped me make a decision on which bed to choose. The only disappointment was the length of the wait for the actual delivery - 12 weeks seems rather excessive.

January 9, 2024
Rated 5 out of 5 stars

Good Customer Experience

A great bed shopping experience. Hannah gave lots of advice/information. I have purchased a high quality mattress with great storage in the a perfectly coloured base (lots of colours to choose from) and look forward to having it delivered!

January 13, 2024
Rated 5 out of 5 stars

Efficient customer service…

Nathan Who I Spoke to in store was friendly, informed, listened to what I wanted and placed the order. He explained the whole process regarding contact about delivery and delivery and time scales involved.

January 7, 2024

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