Popped into Benson's for Beds in Portsmouth looking for a mid range mattress and got lots of help choosing from Ryan. Very happy with the service and, despite the store undergoing refurbishment, there... See more
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Popped into Benson's for Beds in Portsmouth looking for a mid range mattress and got lots of help choosing from Ryan. Very happy with the service and, despite the store undergoing refurbishment, there... See more
Company replied
Marshall was very knowledgeable with the different bases and mattresses. We didn’t feel pressured at any point and were given plenty of time to make our decision. Marshall advised us of all costs inv... See more
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We were very impressed by the salesman , Nathan, who was extremely knowledgable and informative about the mattresses that would suit us best . He listened to our requirements and advised accordingly.... See more
I purchased a bed and delivery was the 2nd Feb, then the sales assistant lost the page on the computer, because of this the date of delivery then changed to 12th Feb. The senior assistant said he... See more
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The Pompey Centre Trade Park, PO4 8SL, Portsmouth, Hampshire, United Kingdom
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Very helpful sorted me a new bed within an hour
Nathan who served me was really helpful and knowledgeable
Nathan, sales assistant in Pompey Centre, Southsea very charming and very helpful. Shop so well organised and welcoming. A good experience and pleased at merchandise I have ordered. Thank you.
Hannah , the advisor who helped me , was so helpful without being pushy . She listened to what I wanted and navigated me through my choices .I came out of the shop having bought my mattress thinking what a pleasure the whole experience had been .
A saleperson who was helpful but not pushy he gave us time to make our own decision
Excellent customer service from the Southsea store staff and the delivery drivers! When looking for a headboard, Nathan was helpful, informative and had a lovely manner. Went through our order/delivery details thoroughly. On receiving our headboard, the delivery drivers Malcolm and Jack were cheery and very polite and asked if we needed any help with our item. On opening the box, realised we had missing items. Phoned the shop in Southsea to explain items were missing and Hannah could not have been more helpful, went above and beyond for us. We popped into the shop to pick up what we needed and were greeted with a warm welcome from both Hannah and Louis. Thank you so much. Highly recommend this shop.
The staff were very attentive, knew their products well and gave good customer service.
Bensons for beds provided me with an excellent service when buying a new mattress.
I ordered it online, and it was delivered without any problems, the delivery guys were prompt, polite and very helpful, and I was kept informed throughout the whole process.
The mattress was the wrong size, (my fault) but the company reordered the right size and will be swapping them over within a week or so.
I would definitely recommend Bensons for beds.
Hannah was so informative and knowledgeable (she really knows her beds!)- made buying very easy without any pressure.
Very helpful friendly people, not pushy but ready with helpful advice when you wanted it .
Welcoming and a very easy atmosphere wasnt actually going to buy anything but did ….YAY….!!!
Very helpful staff - Hannah really knew her stuff, quickly got a sense of what we wanted, but then gave us plenty of time / space to come to our own decision.
Hanna the lady at the pompey centre was very informative and helpfull would reccomend a visit to this branch
Lovely sales lady, knowledgeable, friendly and very helpful,made our sale smooth and easy
Hannah was extremely helpful with her advice and that certainly helped me make a decision on which bed to choose. The only disappointment was the length of the wait for the actual delivery - 12 weeks seems rather excessive.
A great bed shopping experience. Hannah gave lots of advice/information. I have purchased a high quality mattress with great storage in the a perfectly coloured base (lots of colours to choose from) and look forward to having it delivered!
Very friendly and helpful without being pushy .
Nathan Who I Spoke to in store was friendly, informed, listened to what I wanted and placed the order. He explained the whole process regarding contact about delivery and delivery and time scales involved.
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