Popped into Benson's for Beds in Portsmouth looking for a mid range mattress and got lots of help choosing from Ryan. Very happy with the service and, despite the store undergoing refurbishment, there... See more
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Marshall was very knowledgeable with the different bases and mattresses. We didn’t feel pressured at any point and were given plenty of time to make our decision. Marshall advised us of all costs inv... See more
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We were very impressed by the salesman , Nathan, who was extremely knowledgable and informative about the mattresses that would suit us best . He listened to our requirements and advised accordingly.... See more
I purchased a bed and delivery was the 2nd Feb, then the sales assistant lost the page on the computer, because of this the date of delivery then changed to 12th Feb. The senior assistant said he... See more
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Company details
About Bensons For Beds - Southsea563
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
The Pompey Centre Trade Park, PO4 8SL, Portsmouth, Hampshire, United Kingdom
- 2392294173
4.7
Excellent
74 reviews
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Would not recommend this company…
Would not recommend this company because of the experience I’m having.
Two beds were ordered in the beginning of April and had to wait for delivery of these beds on 2nd May. Following delivery one bed had two of the same side hinge so after arranging a fitter on that day could not install the bed and was left half installed.
Following this I called customer services who advised the part would be delivered between 7-10 working days and they had refunded the original delivery fee of £30 because of this delay.
Ten working days later I have now been advised that there is no update and to wait a further 2 days for a response. My mum has been sleeping on the floor during this time which has been a big inconvenience.
May 2, 2023
Unprompted review
Reply from Bensons For Beds - Southsea563
Good Afternoon,
We're sorry to hear of the service you have received and apologise for any inconvenience caused.
We can see our customer care team are looking into your query further and are on hand to help.
Thank you,
The Bensons Team
Very helpfull
Very helpfull, Wayne was great
Suggested different pillows and we used the smart bed to get the right mattresses
Alas I some great deals on as well
April 9, 2023
Helpful and knowledgeable staff
The salesperson was very helpful and knowledgeable about our options. They went out of their way to make sure we got the best deal we could.
March 12, 2023
Wayne was more than helpful
Wayne was more than helpful, no hassle, just asked for him if we needed any advice
March 8, 2023
Really knowledgeable information
Really knowledgeable information. Very helpful. Took lots of time.
March 4, 2023
Satisfied Customer assistant very helpful and I tried…
Shop assistant very helpful and I tried out several mattresses before choosing one. Delivery was booked for a couple of weeks late, I was given a time and alerted on the day that they were running late. Delivery men were very efficient and set my bed up and removed old mattress.
Am very pleased with my new bed!
February 13, 2023
me and wife had a good laugh picking a…
me and wife had a good laugh picking a bed, sales man had a good sense of humour
January 18, 2023
Very helpful and knowledgeable sales…
Very helpful and knowledgeable sales assistant. Great price. Thanks :)
December 17, 2022
Very helpful staff
Very helpful staff. Nothing too much trouble. Charles came out very quickly to finish putting bed together when delivery people didn’t know what to do. Everything prompt and on time.
December 7, 2022
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