Purchasing in store was very easy, The staff were extremely knowledgeable & helpful in all matters. The delivery team were also very accommodating and certainly didn’t mind taking my new bed & mattr... See more
Location
Switch locationUnit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW Brent Cross, Greater London, GB
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In a nutshell 'RAJ'!!! Wonderful salesman. Knowledgable, personable, professional. We visited the Staples Corner store on Tue 26th May and was made to feel welcome and valued. I write this review on b... See more
Company replied
From the moment we walked into the shop and guided to the perfect mattress for our needs, we kinda new this was the one. Oddly the dual tension mattress was incorrectly labelled in the shop, but once... See more
Company replied
Smooth process from purchase through delivery. No surprise, no added costs, no issues. Multichannel experience worked great as well: I saw the bed in store, called to confirm, paid online through an... See more
Company replied
Company details
About Bensons For Beds - Staples Corner537
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW, Brent Cross, Greater London, United Kingdom
- 2084386743
4.6
Excellent
288 reviews
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Sales person knowledge and experience
Sales person knowledge and experience helped decide purchase.
February 11, 2025
Unprompted review
Reply from Bensons For Beds - Staples Corner537
We're happy to hear that our salesperson's expertise aided your decision. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Reply from Bensons For Beds - Staples Corner537
We're happy to hear that our salesman was polite and helpful and that the purchase was explained well. We appreciate your positive feedback, Megan at Customer Care
Sales team was very pleasant and help…
Sales team was very pleasant and help me to find a new bed I can’t wait for my bed to arrive
February 13, 2025
Reply from Bensons For Beds - Staples Corner537
We're so pleased that our sales team provided a pleasant experience and helped you find a new bed. We hope you enjoy it when it arrives! Take care, Megan at Customer Care
Fatima was excellent and her attention…
Fatima was excellent and her attention to details that matched my needs was next to none.
February 5, 2025
Reply from Bensons For Beds - Staples Corner537
We're happy to hear that you had such a positive experience! We appreciate you mentioning the attention to detail that met your needs so well. Thank you, Megan at Customer Care
Fatuma was great
Fatuma was great
She took as through every details of the beds i was inquiring
February 4, 2025
Reply from Bensons For Beds - Staples Corner537
We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback regarding the detailed assistance you received. Take care, Megan at Customer Care
Great experience, pain free ordering
Sanjay approached me as soon as I walked in the door and asked if I needed assistance. He showed me multiple options, the benefits of each and asked directing questions to help narrow down the choices to those that fit my needs. Once we had decided on the frame, headboard and mattress it was a painless process to go through the order and complete payment.
January 4, 2025
Reply from Bensons For Beds - Staples Corner537
We're happy to hear that you had a painless experience. It's great to know that the assistance you received helped you find exactly what you needed. Thank you for your positive feedback, Megan at Customer Care
Reply from Bensons For Beds - Staples Corner537
We appreciate your feedback and are glad you valued our advice and presentation.
Take care,
Megan at Customer Care
Super efficient and friendly
January 7, 2025
Reply from Bensons For Beds - Staples Corner537
We are so happy to hear that you found our team efficient and friendly. Thank you for your feedback, Megan at Customer Care
The man who served us was very helpful…
The man who served us was very helpful and polite.
He was experienced man about his job .
January 1, 2025
Reply from Bensons For Beds - Staples Corner537
We appreciate you mentioning the helpful and polite service you received from our experienced team member. We're glad you had a positive experience, Megan at Customer Care
Reply from Bensons For Beds - Staples Corner537
We're glad you enjoyed your experience. Thank you for your positive feedback; it means a lot to us. Take care, Megan at Customer Care
Very helpful and nice
December 6, 2024
THE SALS FORCE ARE VERY PROFESSIONAL…
THE SALS FORCE ARE VERY PROFESSIONAL AND
KNOWLEDGABLE.
December 5, 2024
Fabulous Service
The sales person was fabulous - very patient and helped me to choose a suitable bed. It was a pleasure to deal with him.
November 26, 2024
bensons for beds are a complete…
bensons for beds are a complete shambles they sent text messages on two different occasions telling my bed was on its way and nothing showed up having pull my house apart twice to receive the delivery.
Do not order a bed from them unlees you want to be let down a lot of hassle to go with it they are a bag of s h i t e....W.a.n.k.e.r.s
November 25, 2024
Unprompted review
Cancelled my delivery with 4 hours…
Cancelled my delivery with 4 hours notice and I have to wait another 4 weeks.
November 19, 2024
Sanjay was very helpful and…
Sanjay was very helpful and knowledgeable. Really helpful when we were planning our purchase.
November 15, 2024
The teams for Bensons beds in Staples…
The teams for Bensons beds in Staples Corner work very helpful the reason I gave two stars on the day of delivery of my bed got a phone call saying my headboard would not be delivered due to supplier problems and I would have to wait a whole month no suggestion of what they could offer me as compensation I had to ring them to find out what was going on a week later this is not good customer service very annoyed even once I email them the response was not great neither from customer services very poor
September 10, 2024
Very helpful and knowledgeable…
Very helpful and knowledgeable assistant. No hard sell.
October 6, 2024
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