We came into the stirling store with a vision and after two minutes Autumn came across to turn that vision into reality. She found us the perfect Mattress and bed frame for our new home. She walked us... See more
Company replied
Location
Switch locationUnit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very accommodating too our needs.and patient while we made our choices.very straightforward and professional experience.Maria who served us was brilliant to our needs.
Company replied
We were left to look at the beds and bedroom furniture at leisure. Paul the sales person was very polite and helpful towards us purchasing our new bed, headboard and mattress. We didn't feel under any... See more
Company replied
Visited today with my very elderly mother , we were attended by a salesperson called Autumn , she took a great deal of time and patience with my old maw which is very much appreciated as she is quite... See more
Company replied
Company details
About Bensons For Beds - Stirling750
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, United Kingdom
- 1786474926
4.9
Excellent
467 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick efficient service
July 14, 2026
Reply from Bensons For Beds - Stirling750
Thank you for your positive feedback!
Very accommodating too our needs.and…
Very accommodating too our needs.and patient while we made our choices.very straightforward and professional experience.Maria who served us was brilliant to our needs.
July 11, 2026
Reply from Bensons For Beds - Stirling750
We're so pleased our team member was accommodating and patient while you made your choices, providing a straightforward and professional experience. Thank you for your kind feedback!
Team Bensons
Staff very helpfull great service.
July 10, 2026
Reply from Bensons For Beds - Stirling750
We are so pleased to hear that our team was very helpful and provided great service. Thank you for your kind feedback!
Team Bensons
Stirling Branch & Autumn
We came into the stirling store with a vision and after two minutes Autumn came across to turn that vision into reality. She found us the perfect Mattress and bed frame for our new home. She walked us through all our options and was a continued support throughoutthe process. I would highly recommend using the stirling branch and Autumn if you want excellent supportive customer service and a great product.
July 7, 2026
Reply from Bensons For Beds - Stirling750
We're so pleased to hear about your excellent experience in our Stirling store! It's wonderful that our team helped turn your vision into reality and provided such supportive customer service. Thank you for your high recommendation!
I was very well advised and given a…
I was very well advised and given a warm welcome by the sales assistant, Simon. The store had a very wide range of beds and Simon made choosing the right one very easy.
July 3, 2026
Reply from Bensons For Beds - Stirling750
We're so pleased you received excellent advice and a warm welcome from our sales assistant. It's wonderful to hear that our wide range of beds and the assistance made choosing the right one easy for you.
Carol was brilliant went over all the…
Carol was brilliant went over all the various requirements we had and did a great job.Friendly and knowledgeable member of staff.Great choice in store.We will be back
July 3, 2026
Reply from Bensons For Beds - Stirling750
We're so pleased our team member was brilliant, friendly, and knowledgeable, and that you found a great choice in-store. Thank you for your kind feedback; we look forward to welcoming you back!
David in the Stirling branch was…
David in the Stirling branch was incredible at helping us find our perfect mattress, clear and understandable. Perfect banter that made a boring shopping trip easy for my boyfriend.
July 4, 2026
Unprompted review
Reply from Bensons For Beds - Stirling750
We're so pleased our team member was incredible at helping you find your perfect mattress, providing clear and understandable assistance. It's wonderful that the shopping trip was made easy and enjoyable!
Everything went smoothly from start to finish…
Everything went smoothly from start to finish. Great service and no pressure to buy, gave us plenty of options of mattress”s and spent time explaining different types of mattress’s that would suit and be comfortable for me.
Paul at the Stirling store was very professional, pleasant and went through all the process and options, very patient and excellent service, Thank you Paul! Delivery was first class too, keeping me upto date when the mattress was being delivered at the property, great guys, very professional and excellent service in delivering and taking away old mattress.
June 26, 2026
Reply from Bensons For Beds - Stirling750
We're so pleased to hear everything went smoothly from start to finish! It's wonderful that our team provided such professional service, explaining all the options without any pressure. We're also glad the delivery was first-class and kept you updated. Thank you for your kind words!
Team Bensons
A genuine 5 star review
A genuine 5 star review. Simon at Stirling really knows his stuff. Great customer service and would recommend
June 28, 2026
Reply from Bensons For Beds - Stirling750
We're so pleased to hear you had such a positive experience and that our team member provided great customer service. Thank you for your kind recommendation!
Team Bensons
Great service from start to finish
Great service from start to finish, very happy. I would highly recommend, ane will definitely use again, thanks.
June 26, 2026
Reply from Bensons For Beds - Stirling750
We're so pleased you received great service from start to finish and are very happy. Thank you for your recommendation; we appreciate it!
Team Bensons
Reply from Bensons For Beds - Stirling750
We're so pleased you found our team member helpful and cheerful! We appreciate your kind feedback.
Team Bensons
Great customer service
Great customer service, a lovely comfy bed, and a good price too!
June 22, 2026
Reply from Bensons For Beds - Stirling750
We're so pleased you received great customer service and are enjoying your lovely, comfy bed at a good price! Thank you for your wonderful feedback.
Team Bensons
Great experience with Bensons for Beds
Really impressed with the delivery and build of our new bed. The delivery team kept us informed of their arrival, turned up on time and then just got on with the task. They were polite and friendly, they knew what they were doing and I appreciated how much care they took. They did a great job and our new bed is perfect. Would highly recommend.
June 19, 2026
Reply from Bensons For Beds - Stirling750
We're so pleased to hear about your excellent delivery and build experience. It's wonderful that our team was polite, friendly, and took such great care. Thank you for your kind recommendation!
Team Bensons
Reply from Bensons For Beds - Stirling750
We're glad you found our service simple and delivery quick!
Team Bensons
Visited today with my very elderly…
Visited today with my very elderly mother , we were attended by a salesperson called Autumn , she took a great deal of time and patience with my old maw which is very much appreciated as she is quite deaf . Autumn was a star , genuinely nice to deal with , took lots of time to help her on and off the beds . Didn’t push her to Mone thing or another to get a fast sale , I will be calling the customer service to pass on praise there tomorrow
June 14, 2026
Unprompted review
Reply from Bensons For Beds - Stirling750
We truly appreciate your wonderful feedback! It's fantastic to hear that our team member provided such patient and thoughtful assistance to your mother, making her experience so positive. We are delighted to know that their genuine approach made a difference.
Team Bensons
Reply from Bensons For Beds - Stirling750
We're so pleased your delivery was as promised and our team was pleasant. Thank you!
Team Bensons
Matress delivery. Everything was very straightforward
Everything was very straightforward, was kept up to date, was contacted regularly, day of delivery, was called to say when they would arrive, introduced themselves, old matress was removed, new one put in place, took minutes very good service
June 5, 2026
Reply from Bensons For Beds - Stirling750
We're so pleased to hear everything was straightforward and that you were kept updated. It's wonderful our team provided such good service!
Team Bensons
Service was EXCELLENT
Service was excellent, very very helpful, Simon & Autumn were amazing. Let us take our time to make the right choice of bed/mattress/headboard.
June 7, 2026
Reply from Bensons For Beds - Stirling750
We're so happy to hear our team provided excellent service and helped you find the perfect bed. Thank you for your kind words!
Team Bensons
Amazing service
Our bed didn’t come with screws for the back of the bed to secure the headboard so we called the store and they told us to pop in and collect some.
Great service & lovely bunch of staff.
June 3, 2026
Reply from Bensons For Beds - Stirling750
We're glad we could quickly resolve the missing screws for your bed and that our team provided great service. Thank you for your kind words!
Team Bensons
From start to finish Simon was…
From start to finish Simon was excellent in his knowledge and patience as I we tried all the different mattresses.
May 29, 2026
Reply from Bensons For Beds - Stirling750
We are so glad to hear that you had such a positive experience with us. We truly appreciate your kind words and feedback!
Team Bensons
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.