Bensons For Beds - Stirling750 Reviews 

505
•
TrustScore 5 out of 5

4.8

Unit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB

•

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Rated 5 out of 5 stars

We visited the branch in Stirling to look for a new bed for our daughter’s bedroom. Carol was excellent. She greeted us straight away and asked us questions to find out exactly what we were looking fo... See more

Company replied

Rated 5 out of 5 stars

Simon at Stirling was so knowledgeable and welcoming. Made the experience so enjoyable and found the perfect bed (and mattress)! I would recommend anyone looking to buy a bed or find out which mattres... See more

Company replied

Rated 5 out of 5 stars

Walked into the shop in stirling just for window shopping and viewing my options for a bed and i got attended to be an exceptional lady -Carole. I ended up buying a bed . She was great with us , took... See more

Company replied

Rated 4 out of 5 stars

We were left to look at the beds and bedroom furniture at leisure. Paul the sales person was very polite and helpful towards us purchasing our new bed, headboard and mattress. We didn't feel under any... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Stirling750

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, United Kingdom

  • 1786474926

4.8

Excellent

TrustScore 5 out of 5

505 reviews

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4.8

All reviews

(505)

26,907 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service again

Great service again. Davy at the Stirling store super helpful. Will be back.

May 17, 2026
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Reply from Bensons For Beds - Stirling750

We're so glad to hear you had such a positive experience with our team. We appreciate your kind words!

Team Bensons - Jess

Rated 5 out of 5 stars

Autumn in Stirling was absolutely…

Autumn in Stirling was absolutely brilliant, and took time with us to ensure we got the perfect bed for us.
Cannot recommend Bensons in Stirling enough.
Thank you.

May 17, 2026
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Reply from Bensons For Beds - Stirling750

We are so glad to hear you had such a positive experience with us in Stirling. We truly appreciate your kind words and recommendation!

Team Bensons

Rated 5 out of 5 stars

From the moment we walked into the…

From the moment we walked into the Stirling branch autumn helped us out,got us tested for what mattress would suit best on there mattress tester,was really interesting and explained everything really well finding us the perfect mattress which really is the best one we have ever had! She wasn’t trying to push the most expensive one as some of the other bed shops we had previously visited just what she thought would be best for me and my husband and she was spot on! What a breath of fresh air to have this kind of service in a shop wish more were like her! Delivery was good too no issues! Definitely recommend going into store and getting that personal experience u won’t regret it! X

April 21, 2026
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Reply from Bensons For Beds - Stirling750

We are so pleased to hear about your wonderful experience at our Stirling branch! It's fantastic that our team helped you find the perfect mattress and provided such excellent, pressure-free service. We truly appreciate your kind words and recommendation.

Team Bensons - Jess

Rated 5 out of 5 stars

The assistant who looked after myself…

The assistant who looked after myself and my husband went above and beyond our expectations. Davie was extremely helpful.

May 14, 2026
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Reply from Bensons For Beds - Stirling750

We're so pleased to hear our assistant exceeded your expectations and was extremely helpful. Thank you for sharing your positive experience!

Team Bensons - Jess

Rated 5 out of 5 stars

Carol (sale representative) is…

Carol (sale representative) is excellent!

May 14, 2026
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Reply from Bensons For Beds - Stirling750

We are so happy to hear about your excellent experience! Thank you for sharing your positive feedback.

Team Bensons - Jess

Rated 5 out of 5 stars

Your staff at the Stirling branch are…great staff and great service

Your staff at the Stirling branch are professional, very friendly and genuine, and the impression was they go out of their way to make sure you are very satisfied with the good and service they provide.

May 12, 2026
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Reply from Bensons For Beds - Stirling750

That's wonderful to hear! We're so pleased our team provided such professional, friendly, and genuine service, going above and beyond to ensure your satisfaction. Thank you for your kind words! ✨

Team Bensons - Jess

Rated 5 out of 5 stars

We were served by Autumn Stirling

We were served by Autumn, and our experience was fantastic. She took the time to explain all the different mattresses, helping us learn a lot and ultimately find the perfect one for us. She was incredibly patient and never rushed us, making sure we had everything we needed. What really stood out was how down-to-earth she was—there was no pressure at all, unlike what you might expect from typical salespeople. Ashley & Kerry

May 4, 2026
Unprompted review
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Reply from Bensons For Beds - Stirling750

We appreciate your wonderful review! It's great to hear that our team member provided such a fantastic, patient, and informative experience, helping you find the perfect mattress without any pressure.

Team Bensons

Rated 5 out of 5 stars

Carol was fantastic

Carol was fantastic, she was very helpful and very informative, she made sure that both my husband and i got what we needed to accomodate our different reqirements

April 26, 2026
Unprompted review
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Reply from Bensons For Beds - Stirling750

Thank you! 😊 Carol will be delighted to hear this—making sure both you and your husband found exactly what you needed is what great service is all about. Enjoy your new bed! 🛏️✨

Rated 4 out of 5 stars

I gave 4 stars as I visited Stirling…

I gave 4 stars as I visited Stirling store & was served by assistant Carol. I chose my mattress then I was left to browse the range of beds whilst she was on a toilet break, no issue. I decided after some time & consideration I chose my base which I was pleased to hear that it had a remote to open base for storage. I said to assistant that would be useful to me as I was disabled . Her reply was ……it’s only a walking stick. I was so busy making sure I was choosing correctly that it wasn’t till later that I recalled what had been said. Carol is very lucky my sale went ahead as I easily could have went to another store. No one knows what it’s like & those comments are not required!!!!
The delivery & installation of bed was straightforward & on time. Staff were pleasant only think I would say is, don’t address customer by Pal! Use their name, even just their first!

April 27, 2026
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Reply from Bensons For Beds - Stirling750

Thank you for taking the time to share such detailed feedback. We’re really pleased to hear the delivery and installation went smoothly and that the team were pleasant and on time.

We’re genuinely sorry to hear about the comment made in store—this is not the level of understanding or respect we expect from our colleagues, and your feedback is important. We appreciate you raising this, and it will be shared with the relevant team to ensure improvements are made. Thank you again for your honesty.

Rated 5 out of 5 stars

The delivery company kept us well informed

The delivery company kept us well informed ie firstly with 2 hour time slot via text but also a call en route. They were also very polite on phone and helpful at time of delivery.
Staff at Stirling shop also knowledgeable and helpful This is the second bed we ordered from them.

April 24, 2026
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Reply from Bensons For Beds - Stirling750

Thank you! 😊 We’re delighted you were kept well informed by our delivery team and looked after by the knowledgeable staff at our Stirling store. Being your second bed with us really means a lot—enjoy your new one and happy sleeping! 🛏️✨

Rated 5 out of 5 stars

Autumn was a brilliant

Autumn was a brilliant. She talked me through all the options and as we tried all the mattresses suitable for me made sure I got the perfect mattress to fit me. I also got a pillow to help keep me cool.

April 22, 2026
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Reply from Bensons For Beds - Stirling750

Thank you! 😊 Autumn will be thrilled to hear this—she loved helping you find the perfect mattress (and a cool pillow bonus too!). Enjoy those comfy, cool nights ahead 🛏️❄️✨

Rated 5 out of 5 stars

Nice efficient delivery men

Nice efficient delivery men. I like the mattress - very good for my arthritic skeleton. Maria was very nice and helpful.

April 2, 2026
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Reply from Bensons For Beds - Stirling750

Thank you! 😊 We’re delighted you’re enjoying the mattress—especially if it’s being kind to those arthritic bones! Big thanks to Maria and our efficient delivery team too. Wishing you many comfy, pain‑free nights,
Megan | Customer Care Specialist✨

Rated 5 out of 5 stars

Peaceful time not being rushed

Peaceful time not being rushed. Even at the end when I was fairly sure of my choice it was no problem if I wanted to go away and think about it.
I ordered the bed the next day.
Really good and knowledgeable assistant.

April 23, 2026
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Reply from Bensons For Beds - Stirling750

Thank you! 😊 We’re really glad you enjoyed a calm, unhurried experience and felt comfortable taking time to decide. It’s great to hear our knowledgeable assistant was there to help when you were ready!

Thanks again for your support – we truly appreciate it!
Megan | Customer Care Specialist 🛏️✨

Rated 5 out of 5 stars

Very helpful in finding the right…

Very helpful in finding the right mattress to help me sore back, mattress is great and helping, don’t feel as sore in the morning now.

April 19, 2026
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Reply from Bensons For Beds - Stirling750

Thank you! We’re so pleased we could help you find the right mattress and that it’s already easing your back — that’s wonderful to hear 😊
Looking forward to seeing you again,
Megan | Customer Care Specialist

Rated 5 out of 5 stars

Visited the Stirling branch recently…

Visited the Stirling branch recently looking for a new mattress where we got introduced to Maria from the sales staff, no hard sales !!just a very passionate and professional lady full of laughter and knowledge what a delight, she went out her way to show and explain the best type of mattress which would be best for us.
Needless to say we got the correct mattress.
Thanks again Maria
Mrs Lynch

April 19, 2026
Unprompted review
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Reply from Bensons For Beds - Stirling750

Thank you so much for your lovely review, Mrs Lynch. We’re delighted to hear about your experience at our Stirling branch and that Maria made such a positive impression with her passion, knowledge, and friendly approach—no hard sales, just genuine care. It’s wonderful to know she helped you find the perfect mattress for your needs. We’ll be sure to pass on your kind words to her. Enjoy your new mattress, and thank you again for choosing us,
Megan | Customer Care Specialist💜

Rated 5 out of 5 stars

Professional staff

Professional staff. Smooth and painless transaction from shop to bed!!

April 20, 2026
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Reply from Bensons For Beds - Stirling750

Thank you! We’re delighted our professional team made everything smooth and painless—from shop to bed.
We hope it brings you lots of comfort and smiles!
Megan | Customer Care Specialist

Rated 5 out of 5 stars

Good outcome

From purchasing the bed in store at Stirling we had a good experience with sales person Simon. Did not feel rushed in making our decision as Simon answered and advised on any questions we had. Also delivery went smoothly with pleasant delivery team and all packaging taken away and room left tidy

March 25, 2026
Unprompted review
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Reply from Bensons For Beds - Stirling750

That’s wonderful to hear! We’ll be sure to pass your kind words on to Simon and the delivery team. Thanks for choosing us,
Megan | Customer Care Specialist

Rated 5 out of 5 stars

Simon was very very helpful when it…

Simon was very very helpful when it came to choosing the mattress that was right for me. He went through all the finance options in detail and it was just great overall customer service

December 29, 2025
Unprompted review
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Reply from Bensons For Beds - Stirling750

We're happy to hear that you found the support helpful when choosing your mattress and that the finance options were explained in detail. We appreciate your feedback on the customer service you received.

Team Bensons

Rated 5 out of 5 stars

Autumn helped us out and she was so…

Autumn from the Stirling store helped us out and she was so helpful and kind. Went above and beyond for us to make sure we were happy. She made sure we left with a bed that suited us and that was right for us with now pressure.

April 12, 2026
Unprompted review
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Reply from Bensons For Beds - Stirling750

We appreciate your wonderful feedback! We're so glad to hear that you felt supported and that you found a bed that suits you perfectly, without any pressure. It's great to know our team made you happy.

Team Bensons

Rated 5 out of 5 stars

There is a varied choice of mattresses

There is a varied choice of mattresses, including well known manufacturers and some newer brands. The choices available include, comfort, firmness and budget.
The sales person was knowledgeable, insightful and helpful throughout the process.
We tried the sleep pro which shows you on screen which firmness of mattress is best suited to you.

April 14, 2026
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Reply from Bensons For Beds - Stirling750

We're glad you enjoyed your experience with our varied mattress selection and knowledgeable staff. It's great to hear that the sleep pro was insightful and helpful in finding the best mattress for you. Thank you for your positive feedback!

Team Bensons

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