Bensons For Beds - Stirling750 Reviews 

505
•
TrustScore 5 out of 5

4.8

Unit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB

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Rated 5 out of 5 stars

We visited the branch in Stirling to look for a new bed for our daughter’s bedroom. Carol was excellent. She greeted us straight away and asked us questions to find out exactly what we were looking fo... See more

Company replied

Rated 5 out of 5 stars

Simon at Stirling was so knowledgeable and welcoming. Made the experience so enjoyable and found the perfect bed (and mattress)! I would recommend anyone looking to buy a bed or find out which mattres... See more

Company replied

Rated 5 out of 5 stars

Walked into the shop in stirling just for window shopping and viewing my options for a bed and i got attended to be an exceptional lady -Carole. I ended up buying a bed . She was great with us , took... See more

Company replied

Rated 4 out of 5 stars

We were left to look at the beds and bedroom furniture at leisure. Paul the sales person was very polite and helpful towards us purchasing our new bed, headboard and mattress. We didn't feel under any... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Stirling750

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, United Kingdom

  • 1786474926

4.8

Excellent

TrustScore 5 out of 5

505 reviews

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4.8

All reviews

(505)

26,907 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything went smoothly from start to finish…

Everything went smoothly from start to finish. Great service and no pressure to buy, gave us plenty of options of mattress”s and spent time explaining different types of mattress’s that would suit and be comfortable for me.
Paul at the Stirling store was very professional, pleasant and went through all the process and options, very patient and excellent service, Thank you Paul! Delivery was first class too, keeping me upto date when the mattress was being delivered at the property, great guys, very professional and excellent service in delivering and taking away old mattress.

June 26, 2026
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Reply from Bensons For Beds - Stirling750

We're so pleased to hear everything went smoothly from start to finish! It's wonderful that our team provided such professional service, explaining all the options without any pressure. We're also glad the delivery was first-class and kept you updated. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

A genuine 5 star review

A genuine 5 star review. Simon at Stirling really knows his stuff. Great customer service and would recommend

June 28, 2026
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Reply from Bensons For Beds - Stirling750

We're so pleased to hear you had such a positive experience and that our team member provided great customer service. Thank you for your kind recommendation!

Team Bensons

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, very happy. I would highly recommend, ane will definitely use again, thanks.

June 26, 2026
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Reply from Bensons For Beds - Stirling750

We're so pleased you received great service from start to finish and are very happy. Thank you for your recommendation; we appreciate it!

Team Bensons

Rated 5 out of 5 stars

Great customer service

Great customer service, a lovely comfy bed, and a good price too!

June 22, 2026
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Reply from Bensons For Beds - Stirling750

We're so pleased you received great customer service and are enjoying your lovely, comfy bed at a good price! Thank you for your wonderful feedback.

Team Bensons

Rated 5 out of 5 stars

Great experience with Bensons for Beds

Really impressed with the delivery and build of our new bed. The delivery team kept us informed of their arrival, turned up on time and then just got on with the task. They were polite and friendly, they knew what they were doing and I appreciated how much care they took. They did a great job and our new bed is perfect. Would highly recommend.

June 19, 2026
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Reply from Bensons For Beds - Stirling750

We're so pleased to hear about your excellent delivery and build experience. It's wonderful that our team was polite, friendly, and took such great care. Thank you for your kind recommendation!

Team Bensons

Rated 5 out of 5 stars

Very simple and straightforward

Very simple and straightforward. Quick with delivery

June 14, 2026
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Reply from Bensons For Beds - Stirling750

We're glad you found our service simple and delivery quick!

Team Bensons

Rated 5 out of 5 stars

Visited today with my very elderly…

Visited today with my very elderly mother , we were attended by a salesperson called Autumn , she took a great deal of time and patience with my old maw which is very much appreciated as she is quite deaf . Autumn was a star , genuinely nice to deal with , took lots of time to help her on and off the beds . Didn’t push her to Mone thing or another to get a fast sale , I will be calling the customer service to pass on praise there tomorrow

June 14, 2026
Unprompted review
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Reply from Bensons For Beds - Stirling750

We truly appreciate your wonderful feedback! It's fantastic to hear that our team member provided such patient and thoughtful assistance to your mother, making her experience so positive. We are delighted to know that their genuine approach made a difference.

Team Bensons

Rated 5 out of 5 stars

All good

Delivered as promised
Pleasant delivery team
I'm very satisfied

June 6, 2026
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Reply from Bensons For Beds - Stirling750

We're so pleased your delivery was as promised and our team was pleasant. Thank you!

Team Bensons

Rated 5 out of 5 stars

Matress delivery. Everything was very straightforward

Everything was very straightforward, was kept up to date, was contacted regularly, day of delivery, was called to say when they would arrive, introduced themselves, old matress was removed, new one put in place, took minutes very good service

June 5, 2026
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Reply from Bensons For Beds - Stirling750

We're so pleased to hear everything was straightforward and that you were kept updated. It's wonderful our team provided such good service!

Team Bensons

Rated 5 out of 5 stars

Service was EXCELLENT

Service was excellent, very very helpful, Simon & Autumn were amazing. Let us take our time to make the right choice of bed/mattress/headboard.

June 7, 2026
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Reply from Bensons For Beds - Stirling750

We're so happy to hear our team provided excellent service and helped you find the perfect bed. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Amazing service

Our bed didn’t come with screws for the back of the bed to secure the headboard so we called the store and they told us to pop in and collect some.

Great service & lovely bunch of staff.

June 3, 2026
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Reply from Bensons For Beds - Stirling750

We're glad we could quickly resolve the missing screws for your bed and that our team provided great service. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

From start to finish Simon was…

From start to finish Simon was excellent in his knowledge and patience as I we tried all the different mattresses.

May 29, 2026
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Reply from Bensons For Beds - Stirling750

We are so glad to hear that you had such a positive experience with us. We truly appreciate your kind words and feedback!

Team Bensons

Rated 5 out of 5 stars

Very helpfull in every aspect of the…

Very helpfull in every aspect of the buy spent alot of time listening to what we wanted and helped in every way

May 25, 2026
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Reply from Bensons For Beds - Stirling750

We're so pleased we could be helpful and attentive to your needs during your purchase! Thank you for your wonderful feedback.

Team Bensons

Rated 5 out of 5 stars

Treated respectfully throughout

Autumn the sales lady was very knowledgable in everything she explained to us. Treated us with respect and made us feel no pressure when choosing our item.

May 29, 2026
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Reply from Bensons For Beds - Stirling750

We're delighted you had such a positive experience! We appreciate your kind words about our team member's knowledge and respectful approach.

Team Bensons

Rated 5 out of 5 stars

Carol was the saleswoman who showed me…

Carol was the saleswoman who showed me a huge range of ottoman beds and beautiful headboards. She was unbelievably helpful and extremely knowledgable. I’d explained I had back problems so she suggested an electric ottoman. She demonstrated how it worked, and explained it would all be delivered and assembled for me. She also showed me all different materials and colours to customise my bed, I picked the colour and she showed me a bed on display with that exact colour. The best customer service I’ve ever had at any establishment. So kind and lovely!

May 24, 2026
Unprompted review
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Reply from Bensons For Beds - Stirling750

We are so pleased to hear about your exceptional experience with us! It's wonderful that our team member provided such knowledgeable and helpful service, especially in finding the perfect electric ottoman bed to suit your needs. We appreciate your kind words and recommendation.

Team Bensons

Rated 5 out of 5 stars

Autumn was amazing, she helped us find our perfect bed!

What made our experience with Bensons great was Autumn the salesperson who helped us in-store in Stirling. My partner and I went in with little intention of making any decisions especially after being hounded by staff in another store in a different town. We wanted to find a bed and mattress that would work for both of us but have different sleeping styles/preferences. Autumn was amazing from the start, she helped us understand what it was we needed individually and took us around trying different beds that might work as a happy middle ground for us both. We found a few we liked, and then one that we absolutely loved. She also helped us find the right frame, which we had been really stuck on, and headboard, and even the most comfortable pillows that help me stay cool at night. Can't even describe how happy I am that we met Autumn that day because she was so kind, patient, and knowledgeable, listening to our different aches and pains and finding the perfect fit to take that away. Can happily say now that thanks to Autumn, we've had our bed about a month now, I've been sleeping the best I've slept in YEARS, not waking up frequently during the night anymore, don't wake up full of aches and pains anymore, and we absolutely LOVE our bed! Thank you Autumn, you are amazing.

April 27, 2026
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Reply from Bensons For Beds - Stirling750

We are so glad to hear about your wonderful experience in our Stirling store. It's fantastic that our team member was able to provide such personalized and helpful assistance, guiding you to the perfect bed and accessories that have significantly improved your sleep. We truly appreciate you sharing your positive feedback.

Team Bensons

Rated 5 out of 5 stars

Excellent service and Advice

Excellent service from Autumn and other staff with plenty of time to make reasoned choice with first class advice.

May 20, 2026
Unprompted review
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Reply from Bensons For Beds - Stirling750

We're so happy to hear you received excellent service and advice. Thank you for sharing your positive experience with us!

Team Bensons - Jess

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish! The staff weren't pushy when we first wandered in for a browse. They offered initial help and then left us to look around for a bit whilst we worked out what questions we had. Helped us find the right products when we were ready. Delivery and installation were on time, professional and left things tidy. They explained what would happen next in detail. A small mark was dealt with to our full satisfaction, with a range of options offered. Communication throughout was great. I would recommend Bensons for Beds without hesitation. We've bought from them before and would do so again.

May 21, 2026
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Reply from Bensons For Beds - Stirling750

We're delighted to hear you had such a positive experience from start to finish! It's wonderful that our team provided helpful, non-pushy service and that the delivery and installation were professional. We appreciate your kind words and recommendation.

Team Bensons - Jess

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