We visited the branch in Stirling to look for a new bed for our daughter’s bedroom. Carol was excellent. She greeted us straight away and asked us questions to find out exactly what we were looking fo... See more
Company replied
Location
Switch locationUnit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB
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Simon at Stirling was so knowledgeable and welcoming. Made the experience so enjoyable and found the perfect bed (and mattress)! I would recommend anyone looking to buy a bed or find out which mattres... See more
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Walked into the shop in stirling just for window shopping and viewing my options for a bed and i got attended to be an exceptional lady -Carole. I ended up buying a bed . She was great with us , took... See more
Company replied
We were left to look at the beds and bedroom furniture at leisure. Paul the sales person was very polite and helpful towards us purchasing our new bed, headboard and mattress. We didn't feel under any... See more
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Company details
About Bensons For Beds - Stirling750
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, United Kingdom
- 1786474926
4.8
Excellent
505 reviews
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First new bed in too long
Autumn made my bed buying experience enjoyable and easy. Thanks for all your help!
April 6, 2026
Reply from Bensons For Beds - Stirling750
Thank you so much! We’re delighted to hear Autumn made your bed-buying experience enjoyable and easy. We’ll be sure to pass on your kind thanks to her,
Megan | Customer Care Specialist💤
Great service
Delivery guys kept me informed of arrival time, the app was great for letting me know where they were, they were fast, efficient and very courteous.
Great job 👏
April 5, 2026
Reply from Bensons For Beds - Stirling750
Thank you! 😊 We’re delighted to hear the delivery team kept you well informed, that the app was helpful, and that everything was fast, efficient, and courteous.
Thank you for choosing us,
Megan | Customer Care Specialist
Marie was very friendly and helpful
Marie was very friendly and helpful. Went through everything we needed to know about a ottoman bed.
April 2, 2026
Reply from Bensons For Beds - Stirling750
Thank you for your feedback! 😊 We’re delighted to hear Marie was so friendly and helpful, and that she took the time to explain everything you needed to know about the ottoman bed. We really appreciate you sharing your experience,
Megan | Customer Care Specialist⭐
Autumn was very friendly from the…
Autumn was very friendly from the minute we walked in. She quickly found out what type of mattress was best suited for each of us. We were shown several mattresses and bases and given plenty of choice.
March 24, 2026
Unprompted review
Reply from Bensons For Beds - Stirling750
Thank you for the lovely feedback! 😊 We’re so pleased to hear Autumn made you feel welcome straight away and helped find the right mattress for each of you. It’s great to know you had plenty of choice and support without any pressure. Enjoy your new bed,
Megan | Customer Care Specialist🛏️
Replacement mattress…
Simon was extremely helpful in getting us the correct mattress without his assistance we would have picked the wrong one
March 25, 2026
Reply from Bensons For Beds - Stirling750
Thank you for the great feedback! 😊 We’re so pleased to hear Simon was extremely helpful and guided you to the correct mattress — that’s exactly what we’re here for. We’ll be sure to pass on your kind words. Enjoy your new mattress and sleep well,
Megan | Customer Care Specialist🛏️✨
Great service
March 20, 2026
Reply from Bensons For Beds - Stirling750
Thanks so much for giving us 5 stars! We're really glad you had a great service experience with us 😊
We hope to welcome you back soon!
Megan at Customer Care💜
Had a great experience at Bensons this…
Had a great experience at Bensons this afternoon , Autumn the team member was very knowledgeable and extremely helpful . Highly recommended !
March 17, 2026
Unprompted review
Reply from Bensons For Beds - Stirling750
Thank you for giving us 5 stars Janice! We’re so glad to hear you had a great experience — Autumn will be thrilled to know her knowledge and helpfulness made such a difference 😊🛏️✨ Really appreciate the recommendation,
Megan at Customer Care
Reply from Bensons For Beds - Stirling750
So lovely to hear Colin! 😊 Taking the time to walk your mum and dad through all the options is exactly what we’re here for!
Thank you for choosing us,
Megan at Customer Care
Best customer service by Autumn at Bensons for Beds
We had an amazing experience at Bensons for Beds where Autumn spent ages with my husband to ensure he was happy with the mattress he picked. We didn’t feel rushed and Autumn made sure he spent plenty of time on various mattresses and her experience in this area shone through. This was an incredible customer service provided to both off and really appreciate the complete package explained to us by Autumn who is a real credit to the company. Would highly recommend to anyone buying a new mattress.
March 12, 2026
Reply from Bensons For Beds - Stirling750
Thank you so much for your wonderful feedback!
I’m absolutely delighted to hear that you had such an amazing experience in store and that Autumn took the time to make sure your husband found the perfect mattress. It’s great to know you never felt rushed and that she guided you through all the options with real expertise — that’s exactly the level of care we aim to provide.
Thank you again for taking the time to share your experience, and for recommending us to others. We hope you both enjoy many comfortable nights ahead,
Megan at Customer Care🌟🛏️
Davey had us under his wing the whole…
Davey had us under his wing the whole way through the process. Attention to detail, informative, answering all questions we had. Professional throughout with the patience to listen while we babbled on. Communicated the process at our level taking us through the sensory system and matching us to an enlightening change to our mattress selection. And those Dunlopillows are going to make such a positive change to our rest positions. So looking forward to our delivery. Completely satisfied with Davey and the staff at Benson for Beds Stirling. Thanks guys.
March 7, 2026
Reply from Bensons For Beds - Stirling750
Thank you so much for your incredible review! We’re delighted to hear that Davey looked after you so well throughout the whole process. His attention to detail, clear explanations, and patience truly make a difference, and it’s wonderful to know you felt guided and supported every step of the way. We’ll be sure to pass your kind words on to Davey and the Stirling team. Thank you again—enjoy your upcoming delivery,
Megan at Customer Care
Excellent service and great deal
Excellent service from Maria and great deal
March 7, 2026
Unprompted review
Reply from Bensons For Beds - Stirling750
customer,
We're happy to hear that you received excellent service and a great deal; we appreciate you sharing your experience with us.
Team Bensons
Reply from Bensons For Beds - Stirling750
Lily Beck,
We're happy to hear you received first-class service both in our store and with your delivery! Thank you for letting us know about your experience.
Team Bensons
Sales person very attentive and…
Sales person very attentive and knowledgeable. Goods arrived within stated delivery window. Delivery personnel very helpful and courteous.
March 6, 2026
Reply from Bensons For Beds - Stirling750
joseph guthrie,
We appreciate you sharing your experience! We're happy to know the salesperson was attentive and knowledgeable, and that the delivery was within the stated window.
Team Bensons
Reply from Bensons For Beds - Stirling750
Thank you for your lovely feedback — we’re so pleased to hear the staff in our Stirling store were so helpful.
Megan at Customer Care
Helpful and patient stafg
Very helpful staff explained all the different mattresses and beds how they can aid a good sleep and gave us time to consider what we wanted.
March 5, 2026
Reply from Bensons For Beds - Stirling750
Thank you for your lovely feedback — we’re so pleased to hear our staff were very helpful, explained the different mattresses and beds clearly, and gave you the time you needed to decide what was right for you.
Megan at Customer Care
Extremely satisfied first class service…
Extremely satisfied first class service from all the staff in store especially Autumn a very knowledgeable professional yet friendly and positive.
March 3, 2026
Unprompted review
Reply from Bensons For Beds - Stirling750
Miss Teree,
We really appreciate your feedback! We're delighted to hear that you were extremely satisfied with the first-class service from our knowledgeable, professional, and friendly team.
Team Bensons
we were looking to replace our…
we were looking to replace our relatively new mattress as there was a bit of lack of support when lying on one side for one of us- the friendly and efficient assistant (Autumn) asked us to try the mattress testing equipment in the showroom, and very quickly identified a pressure point-
She was able to point us in the direction of a completely different type of mattress, which has been very successful, leading to much better sleeping- we're very impressed!
February 26, 2026
Reply from Bensons For Beds - Stirling750
Willie Brown,
We're happy to hear that our mattress testing equipment and staff were able to assist you in finding a more suitable mattress. It's great to know that you are sleeping better now. Thank you for your positive feedback.
Team Bensons
Very helpful and good service in…
Very helpful and good service in choosing the right options.
February 25, 2026
Unprompted review
Reply from Bensons For Beds - Stirling750
Thanks so much Tammy! Wonderful to know the staff were very helpful and the service made selecting the best options simple.
Thanks again for your support—it means a lot!
Megan at Customer Care
Great experience from start to finish.
February 20, 2026
Reply from Bensons For Beds - Stirling750
Thanks so much for your 5 star review Mr Anderson! Wonderful to know the whole experience was great.🙌
We hope to welcome you back soon!
Megan at Customer Care
The service and delivery was top rating…
The service and delivery was top rating friendly staff very helpful and delivery was accurate and friendly also good customer service all round
February 20, 2026
Reply from Bensons For Beds - Stirling750
We appreciate your positive feedback! We're happy to hear that you found our staff friendly and helpful, and that the delivery and customer service were top-notch.
Stewart - Team Bensons
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