We visited the branch in Stirling to look for a new bed for our daughter’s bedroom. Carol was excellent. She greeted us straight away and asked us questions to find out exactly what we were looking fo... See more
Company replied
Unit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB
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We visited the branch in Stirling to look for a new bed for our daughter’s bedroom. Carol was excellent. She greeted us straight away and asked us questions to find out exactly what we were looking fo... See more
Company replied
Simon at Stirling was so knowledgeable and welcoming. Made the experience so enjoyable and found the perfect bed (and mattress)! I would recommend anyone looking to buy a bed or find out which mattres... See more
Company replied
Walked into the shop in stirling just for window shopping and viewing my options for a bed and i got attended to be an exceptional lady -Carole. I ended up buying a bed . She was great with us , took... See more
Company replied
We were left to look at the beds and bedroom furniture at leisure. Paul the sales person was very polite and helpful towards us purchasing our new bed, headboard and mattress. We didn't feel under any... See more
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Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, United Kingdom
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The service and advice was excellent. All our questions were answered. Bed was delivered on time by Chris and Richard, who were very helpful.

Reply from Bensons For Beds - Stirling750
Excellant serive and good products delivered on time

Reply from Bensons For Beds - Stirling750
I had a fantastic customer experience at the Stirling store.
The store was clean, had a vast selection of different beds and mattresses and felt quite relaxing.
Autumn served me and she was terrific. She took the time to ensure that I was completely happy with my order. She offered me plenty of options, gave lots of advice and never made me feel like I was being pressured into a sale. I was made to feel very welcome in the store, rather than just someone in a queue to be served.
The delivery drivers arrived on time and were very quick at removing the old bed and delivering the new one. There was an issue with a pillow I ordered with the bed but they quickly resolved the issue.
After care has been fantastic as well, with Autumn phoning to apologise about the pillow and ensure a new one was on the way.
I can't rate Autumn, the delivery drivers or the store highly enough and will be recommending to friends and family.

Reply from Bensons For Beds - Stirling750
Everything was fine apart from not taking American Express. Delivery was put back a week so a bit inconvenient.

Reply from Bensons For Beds - Stirling750
Bensons gave very helpful and detailed advice, including testing of mattresses, pillows, bases etc., all to help pick the right combination for me.
They kept me updated about delivery date and time, and the delivery was made at the time promised. The bed was installed professionally and the old bed taken away.
I'm now enjoying better night's sleep.

Reply from Bensons For Beds - Stirling750
Very helpful, friendly staff in the shop. Good comms. about delivery and arrived on time

Reply from Bensons For Beds - Stirling750
Simon was very friendly and not pushy. Made me feel at ease with him and he was very knowledgeable of the type of bed I was looking for. A ten from me.

Reply from Bensons For Beds - Stirling750
Davies the sales rep who assist us was great. Very knowledgeable, personable and helpful. Can't wait for our new bed to arrive!

Reply from Bensons For Beds - Stirling750
Had a little issue with the tv bed but Stirling Bensons sent 1 of their guys kut to look at it and he fixed the issue in no time thank

Reply from Bensons For Beds - Stirling750
Very helpful shop assistant. Order came when he said it would. The delivery men were efficient & friendly. We are pleased with the product. One suggestion would be it would be helpful if all the fittings were not all put together in the same bag.

Reply from Bensons For Beds - Stirling750
Great service in the sale and the delivery. All knowledgeable and friendly

Reply from Bensons For Beds - Stirling750
Paul was very helpful and the purchase agent through without stress.

Reply from Bensons For Beds - Stirling750
Great from start to finish. The inflatable 'test bed' was enlightening. Changed what we normally look for. Salesman really knew his stuff and explained every detail so we could clearly see the difference between the products we were considering.

Reply from Bensons For Beds - Stirling750
Assistant was very attentive and knowledgeable. She explained the product differences and made sure I got the most suitable product

Reply from Bensons For Beds - Stirling750
Staff were great with us (Maria) and made the experience really easy. We are delighted with the IGel 4000 mattress

Reply from Bensons For Beds - Stirling750
Great sales team. Carol and David were so helpful and knowledgeable. Made choosing a new mattress easy.

Reply from Bensons For Beds - Stirling750
My recent visit to your store can only be described as one of total satisfaction. On entering store we were warmly welcomed by Autumn who proceeded to take us through the process of selecting and receiving the correct bed, this was achieved by trying out various mattresses, measuring of bed base, design and fabric of Bed base. At no time did I feel obligated or pressured into the purchase. We were not rushed into our decision and were actively told to take time and consider our decision. After selection of bed, Autumn then proceeded to discuss in full the options of finance, again going over each part several times to ensure we made the correct decision for us. We can only thank Autumn for her professionalism, patience and kind manner in which our experience was made stress free.

Reply from Bensons For Beds - Stirling750
Autumn was sales lady and she was excellent in understanding what was needed

Reply from Bensons For Beds - Stirling750
Lots of different options to try and had a good discount on. One charge was a bit unclear and on phoning was clarified and apology given on it not being made clearer during the sale

Reply from Bensons For Beds - Stirling750
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