Bensons For Beds - Stirling750 Reviews 

505
•
TrustScore 5 out of 5

4.8

Unit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB

•

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Rated 5 out of 5 stars

We visited the branch in Stirling to look for a new bed for our daughter’s bedroom. Carol was excellent. She greeted us straight away and asked us questions to find out exactly what we were looking fo... See more

Company replied

Rated 5 out of 5 stars

Simon at Stirling was so knowledgeable and welcoming. Made the experience so enjoyable and found the perfect bed (and mattress)! I would recommend anyone looking to buy a bed or find out which mattres... See more

Company replied

Rated 5 out of 5 stars

Walked into the shop in stirling just for window shopping and viewing my options for a bed and i got attended to be an exceptional lady -Carole. I ended up buying a bed . She was great with us , took... See more

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Rated 4 out of 5 stars

We were left to look at the beds and bedroom furniture at leisure. Paul the sales person was very polite and helpful towards us purchasing our new bed, headboard and mattress. We didn't feel under any... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Stirling750

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, United Kingdom

  • 1786474926

4.8

Excellent

TrustScore 5 out of 5

505 reviews

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4.8

All reviews

(505)

26,988 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from start to finish

The service and advice was excellent. All our questions were answered. Bed was delivered on time by Chris and Richard, who were very helpful.

February 12, 2026
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Reply from Bensons For Beds - Stirling750

We're so glad the service and advice were excellent and all your questions were answered. It's great to hear the delivery was on time and helpful. Thanks!

Rated 5 out of 5 stars

Excellant serive and good products…

Excellant serive and good products delivered on time

November 13, 2025
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Reply from Bensons For Beds - Stirling750

We're so happy you received excellent service and good products delivered on time! We appreciate you sharing.

Rated 5 out of 5 stars

Fantastic

I had a fantastic customer experience at the Stirling store.
The store was clean, had a vast selection of different beds and mattresses and felt quite relaxing.
Autumn served me and she was terrific. She took the time to ensure that I was completely happy with my order. She offered me plenty of options, gave lots of advice and never made me feel like I was being pressured into a sale. I was made to feel very welcome in the store, rather than just someone in a queue to be served.
The delivery drivers arrived on time and were very quick at removing the old bed and delivering the new one. There was an issue with a pillow I ordered with the bed but they quickly resolved the issue.
After care has been fantastic as well, with Autumn phoning to apologise about the pillow and ensure a new one was on the way.
I can't rate Autumn, the delivery drivers or the store highly enough and will be recommending to friends and family.

January 14, 2026
Unprompted review
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Reply from Bensons For Beds - Stirling750

We're happy you had a fantastic experience at our Stirling store. It's great to hear that you found the store clean and relaxing with a vast selection. We appreciate your positive feedback regarding the service you received and the quick resolution of the pillow issue. Thank you for your recommendation!

Rated 4 out of 5 stars

Everything was fine

Everything was fine apart from not taking American Express. Delivery was put back a week so a bit inconvenient.

February 8, 2026
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Reply from Bensons For Beds - Stirling750

We appreciate your feedback. We're sorry for any inconvenience caused by the delay and our Amex policy. We'll review our processes to improve our customer experience.

Rated 5 out of 5 stars

Bensons gave very helpful and detailed…

Bensons gave very helpful and detailed advice, including testing of mattresses, pillows, bases etc., all to help pick the right combination for me.
They kept me updated about delivery date and time, and the delivery was made at the time promised. The bed was installed professionally and the old bed taken away.
I'm now enjoying better night's sleep.

February 6, 2026
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Reply from Bensons For Beds - Stirling750

We're happy to hear that our detailed advice helped you pick the right combination and that the delivery and installation were professionally handled. It's great you're enjoying a better night's sleep. We appreciate your positive feedback.

Rated 5 out of 5 stars

Good place to go for a mattress

Very helpful, friendly staff in the shop. Good comms. about delivery and arrived on time

February 6, 2026
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Reply from Bensons For Beds - Stirling750

We appreciate you sharing your positive experience. We're happy to hear that you found our staff helpful and friendly, and that you received good communication.

Rated 5 out of 5 stars

Simon was very friendly and not pushy

Simon was very friendly and not pushy. Made me feel at ease with him and he was very knowledgeable of the type of bed I was looking for. A ten from me.

January 31, 2026
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Reply from Bensons For Beds - Stirling750

We appreciate your feedback and are so glad that you felt at ease. It's great to hear that our team member was friendly, helpful, and knowledgeable.

Rated 5 out of 5 stars

10/10 service.

Davies the sales rep who assist us was great. Very knowledgeable, personable and helpful. Can't wait for our new bed to arrive!

February 4, 2026
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Reply from Bensons For Beds - Stirling750

We're so happy to hear that the sales representative was knowledgeable, personable, and helpful! We appreciate your feedback and hope you love your new bed.

Rated 5 out of 5 stars

Had a little issue with the tv bed but…

Had a little issue with the tv bed but Stirling Bensons sent 1 of their guys kut to look at it and he fixed the issue in no time thank

February 2, 2026
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Reply from Bensons For Beds - Stirling750

We're happy to hear that our team member was able to resolve the TV bed issue quickly for you. We appreciate your feedback and are glad we could help!

Rated 5 out of 5 stars

Very helpful shop assistant

Very helpful shop assistant. Order came when he said it would. The delivery men were efficient & friendly. We are pleased with the product. One suggestion would be it would be helpful if all the fittings were not all put together in the same bag.

January 29, 2026
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Reply from Bensons For Beds - Stirling750

We're happy to hear that the shop assistant was helpful and that the delivery was efficient and friendly! We appreciate your suggestion regarding the fittings and will look into it.

Rated 4 out of 5 stars

Great service in the sale and the…

Great service in the sale and the delivery. All knowledgeable and friendly

January 25, 2026
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Reply from Bensons For Beds - Stirling750

We appreciate your positive feedback. We're happy to hear you received great service from our knowledgeable and friendly team during the sale and delivery!

Rated 5 out of 5 stars

Paul was very helpful and the purchase…

Paul was very helpful and the purchase agent through without stress.

January 24, 2026
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Reply from Bensons For Beds - Stirling750

We appreciate you sharing your experience with us. We are so glad to hear that our agent was helpful and made the purchase stress-free.

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish. The inflatable 'test bed' was enlightening. Changed what we normally look for. Salesman really knew his stuff and explained every detail so we could clearly see the difference between the products we were considering.

December 27, 2025
Unprompted review
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Reply from Bensons For Beds - Stirling750

We're glad you enjoyed your experience. It's great to hear that the demonstration helped you discover new preferences and that the detailed explanations enhanced your understanding of our products. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Assistant was very attentive and…

Assistant was very attentive and knowledgeable. She explained the product differences and made sure I got the most suitable product

January 23, 2026
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Reply from Bensons For Beds - Stirling750

We appreciate you sharing your experience! We're happy to hear that our assistant was attentive and knowledgeable and ensured you got the most suitable product.

Rated 5 out of 5 stars

Igel 4000i mattress

Staff were great with us (Maria) and made the experience really easy. We are delighted with the IGel 4000 mattress

January 19, 2026
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Reply from Bensons For Beds - Stirling750

We're so happy to hear that our staff made your experience easy and enjoyable! It's great you are delighted with your new iGel 4000 mattress. Thanks for your review!

Rated 5 out of 5 stars

Great sales team

Great sales team. Carol and David were so helpful and knowledgeable. Made choosing a new mattress easy.

January 16, 2026
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Reply from Bensons For Beds - Stirling750

We're so happy to hear that our sales team was helpful and knowledgeable! We appreciate you mentioning how easy they made choosing a new mattress.

Rated 5 out of 5 stars

Excellent service from Autumn

My recent visit to your store can only be described as one of total satisfaction. On entering store we were warmly welcomed by Autumn who proceeded to take us through the process of selecting and receiving the correct bed, this was achieved by trying out various mattresses, measuring of bed base, design and fabric of Bed base. At no time did I feel obligated or pressured into the purchase. We were not rushed into our decision and were actively told to take time and consider our decision. After selection of bed, Autumn then proceeded to discuss in full the options of finance, again going over each part several times to ensure we made the correct decision for us. We can only thank Autumn for her professionalism, patience and kind manner in which our experience was made stress free.

January 14, 2026
Unprompted review
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Reply from Bensons For Beds - Stirling750

We're happy to hear that you had a satisfying store visit. It's great to know that the assistance you received made the selection process stress-free. We appreciate your positive feedback regarding the professionalism and patience shown during your experience.

Rated 5 out of 5 stars

Autumn was sales lady and she was…

Autumn was sales lady and she was excellent in understanding what was needed

January 15, 2026
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Reply from Bensons For Beds - Stirling750

We appreciate you sharing your experience. We are so glad to hear that our sales team understood what you needed and provided excellent service.

Rated 4 out of 5 stars

Lots of different options

Lots of different options to try and had a good discount on. One charge was a bit unclear and on phoning was clarified and apology given on it not being made clearer during the sale

January 14, 2026
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Reply from Bensons For Beds - Stirling750

Thanks so much for the review! 🎉
Great to hear you enjoyed all the options (and the discount — always a win!).

Sorry one of the charges wasn’t super clear at first, but we’re glad the team could clear it up quickly. If you ever need anything else, we’re only a call away!
Megan at Customer Care😊

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