Amazing service love this store the staff are great.Davie showed us the electric ottoman.Absolutely a no brainer.My previous were storage minus electric too heavy a was scared it would fall me.We fin... See more
Company replied
Location
Switch locationUnit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB
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We visited the branch in Stirling to look for a new bed for our daughter’s bedroom. Carol was excellent. She greeted us straight away and asked us questions to find out exactly what we were looking fo... See more
Company replied
Simon at Stirling was so knowledgeable and welcoming. Made the experience so enjoyable and found the perfect bed (and mattress)! I would recommend anyone looking to buy a bed or find out which mattres... See more
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We were left to look at the beds and bedroom furniture at leisure. Paul the sales person was very polite and helpful towards us purchasing our new bed, headboard and mattress. We didn't feel under any... See more
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Company details
About Bensons For Beds - Stirling750
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, United Kingdom
- 1786474926
4.8
Excellent
507 reviews
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Simon was very helpful and very easy to…
Simon was very helpful and very easy to deal with when in store and made the whole process very easy.
July 23, 2025
Reply from Bensons For Beds - Stirling750
Thank you for the kind review! We're so glad that Simon was able to provide exceptional service during your visit to our store. We'll be sure to pass along your compliments. We appreciate your business and look forward to seeing you again, Megan at Customer Care
Reply from Bensons For Beds - Stirling750
Thank you so much for your kind words! We pride ourselves on providing exceptional customer service and being knowledgeable in our industry. We truly appreciate your support, Megan at Customer Care
Lovely sales team delivery and product
Lovely sales team delivery and product. Very happy.
July 10, 2025
Unprompted review
Reply from Bensons For Beds - Stirling750
Thank you for your kind words! We are so glad you had a positive experience with our sales team and products. Your satisfaction is our top priority. Have a great day! Megan at Customer Care😊
staff all very helpful
July 1, 2025
Unprompted review
Reply from Bensons For Beds - Stirling750
Thank you for your kind words! Our team takes great pride in providing helpful and attentive service. We appreciate your support and look forward to seeing you again soon, Megan at Customer Care
We were left to look at the beds and…
We were left to look at the beds and bedroom furniture at leisure. Paul the sales person was very polite and helpful towards us purchasing our new bed, headboard and mattress. We didn't feel under any pressure to buy that day.
June 30, 2025
Reply from Bensons For Beds - Stirling750
Thank you for your kind review! Our team strives to provide exceptional customer service and a stress-free shopping experience. We are delighted to hear that Paul was able to assist you in finding the perfect bed and furniture. We appreciate your business and hope you enjoy your new purchases, Megan at Customer Care
carol sold us the bed
carol sold us the bed - made us v comfy on your machine that helps decide best mattress to get .
she did show us cheaper options, we were happy to take the first one she showed us, even though we did lie down on a few of them
June 26, 2025
Reply from Bensons For Beds - Stirling750
Thank you for your review, Carol was happy to assist you in finding the perfect mattress to suit your needs. We truly value your satisfaction and hope you enjoy your new bed, Megan at Customer Care
Maria was brilliant
Maria was brilliant. She was warm, friendly and answered all of my questions. She let me browse with no pressure and helped me to pick a bed with a finance option that worked for me. The whole experience was super quick and easy and I’d definitely recommend! Thank you☺️
June 29, 2025
Unprompted review
Reply from Bensons For Beds - Stirling750
Thank you for your kind words, we're thrilled to hear that Maria provided you with a fantastic shopping experience. Happy to have helped and we hope you enjoy your new bed! 😊
Megan at Customer Care
A great experience overall.
From the expert guidance on which bed to buy, to the professionalism of the delivery drivers, Chris and Richard, overall it was a very good experience.
June 4, 2025
Unprompted review
Reply from Bensons For Beds - Stirling750
We appreciate you sharing your feedback! We're happy to hear that you found our guidance helpful and that the delivery was professional. Thanks for the positive review, Megan at Customer Care
Sales lady Autumn really knowledgeable…
Sales lady Autumn really knowledgeable great advice. Don’t usually like to try out fancy gadgets but when I seen the pressure points lying on the mattress I was shocked. Cannot wait for it to arrive along with my new pillows.
June 17, 2025
Reply from Bensons For Beds - Stirling750
We're happy to hear that you found our sales associate knowledgeable and helpful! It's great to know you were impressed by the mattress demonstration. We appreciate your feedback and hope you enjoy your new mattress and pillows. Take care, Megan at Customer Care
Reply from Bensons For Beds - Stirling750
We're glad you found our service effective and friendly Richard. Thank you for your positive feedback; we appreciate it very much, Megan at Customer Care
Mattress a total disappointment after a few months
We bought a mattress in March and only a few months later it's all bobbled.
We contacted the Stirling store and they basically said this can happen because of friction.
Which is nonsense considering I have never had this happen. Our last one was 8yrs old and not in this state!
Not happy at all.
March 15, 2025
Unprompted review
Reply from Bensons For Beds - Stirling750
We're sorry to hear about the bobbling issue with your mattress Mr Hamilton. We appreciate you bringing this to our attention. We will look into this feedback regarding the explanation provided. Thank you for your time, Megan at Customer Care
Staff was helpful in chose the right…
Staff was helpful in chose the right bed for us plus kind,polite
June 10, 2025
Reply from Bensons For Beds - Stirling750
We're happy our staff assisted you in selecting the perfect bed! We appreciate your kind words and are grateful for your positive feedback. Take care, Megan at Customer Care
Reply from Bensons For Beds - Stirling750
We appreciate your kind words Vaz! We are so happy to hear our staff was helpful and accommodating to your needs. Thanks for your feedback, Megan at Customer Care
I was given so much time to chose my…
I was given so much time to chose my mattress, no rush, no stress. April was fantastic, she explained many things about choosing and maintaining the mattress. She was lovely and professional, made the whole experience a high end one.
June 8, 2025
Reply from Bensons For Beds - Stirling750
We're happy to hear that you felt unhurried while choosing your mattress. We appreciate your positive feedback regarding the assistance you received during the selection process and the helpful information about mattress care. Take care, Megan at Customer Care
Reply from Bensons For Beds - Stirling750
We're glad to hear that you found our team member helpful and friendly. We appreciate your positive feedback, Megan at Customer Care
Excellent and helpful advice from…
Excellent and helpful advice from initial purchase through to delivery and installation.
May 30, 2025
Unprompted review
Reply from Bensons For Beds - Stirling750
We're happy to hear that you received excellent and helpful advice throughout your purchase, delivery, and installation. Thank you for your positive feedback, Megan at Customer Care
Excellent service by Marie she made me…
Excellent service by Marie she made me feel really comfortable and nothing was too much trouble . She ensured I had the very best bed for my comfort.
Left with a great purchase.
May 25, 2025
Unprompted review
Reply from Bensons For Beds - Stirling750
We're happy to hear that you felt comfortable and well-cared for. It's wonderful to know that our team member ensured you found the perfect bed. Thank you for your great feedback and purchase, Megan at Customer care!
Friendly and knowledgeable staff.
Friendly staff, knowledgeable and invested in helping find the right solution for each customer. Staff member Autumn at Stirling was friendly and patient.
May 18, 2025
Unprompted review
Reply from Bensons For Beds - Stirling750
Thank you for the amazing review! We are thrilled to hear that our team member, Autumn, provided you with knowledgeable and friendly service. Our team is dedicated to helping each customer find the right solution. We appreciate your business and look forward to seeing you again! #customerfirst #friendlyservice
Reply from Bensons For Beds - Stirling750
Thank you for the amazing review! We strive to provide excellent service and valuable information to all our customers. It's great to hear that we met your expectations. We look forward to serving you again in the future!
Really friendly assistance without any…
Really friendly assistance without any pressure. Good deal on bed also
May 12, 2025
Reply from Bensons For Beds - Stirling750
"Thank you for taking the time to leave us a review! We are so glad our team provided you with a pressure-free and pleasant experience. Enjoy your new bed at a great price!"
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