Bensons For Beds - Stirling750 Reviews 

Excellent customer service from entering the shop until leaving.

Mistakenly bought an ‘Emma’ mattress ‘online’ (£900.00) less than a year ago. However, back pain issues persisted & after visiting Vets4Pets (next door) decided to just pop in & seek advice as perhaps the mattress being the issue. So I left my wife outside as we had our two Schnauzer puppies with us.
Upon entering the store I was warmly welcomed by Autumn, Simon & Paul & after explaining our situation was invited to bring my wife & the puppies into the store. Amazing, as it can be difficult for dog owners to shop under certain circumstances.
We left the store after purchasing a ‘Sealy Newton’ King size mattress, two deep pillows & two ‘Tempur Cloud Smartcool’ pillows.
Autumn was very knowledgeable & after hearing our issues with back struggles, she had no hesitation in suggesting what turned out to be a complete success both for myself & my wife. Indeed we both left the store with renewed enthusiasm & most of all confidence in what we were buying. (Bearing mind I only popped in to get advice)
The new mattress & pillows were delivered within a week & I must congratulate this company on their high level of customer service, updates regarding delivery, delivery itself was quick & expertly done. New bedding in place & old mattress removed within 15 minutes thanks to the delivery crew.
First class service by everyone at Bensons & a special thank you to Autumn for her kindness, patience & expert knowledge.
Best nights sleep as a result !!

Great staff with attention to detail manager David was extremely helpful for us and we are really happy

Keeping in touch and doing exactly what they say they are going to do. Service is excellent.

We were well looked after. Options were explained to us in great detail and we were helped to make the right choice for us. Only gave 4 out of 5 as my partner felt awkward lying on a bed inshore.

Excellent service, thank you.

Went in to try and buy a Simba mattress, came away purchasing the Tempur after trying both. Helpful friendly staff member Maria helped us through the process. Delivery was good, kept informed along the way. Cant fault the service. Mattress just delivered so i'm hoping we get on with it.

Overall experience was great although first price quoted was for incorrect amount of units

We were simply browsing and after a short while was acknowledged by Autumn in the Stirling Store and we with her help purchase the Bed with the Headboard that suited our needs perfectly , so thank you Autumn and we will be sure to go to Plockton soon !

Our sales person Aurumn was delightful. We told her what we were looking for and she guided us round the store showing us the options that would meet our needs encouraging us to try out the displays. Nothing was a bother to her even when at the last minute I changed the colour option. We love the fact that delivery is only around 2 weeks unlike other stores that were quoting 12 weeks.

Great service from Carol in the Stirling branch.
Very patient and explained the products in great detail. Very knowledgable.
Can’t wait to receive my new mattress next week.
A first class experience all round.
Will certainly recommend to friends and family

Very happy with the matress we purchased.
Salesperson was very helpful.
Delivery team also very good.

The whole experience with Bensons for Beds, from the shop in Stirling right through to delivery of the mattress and the best night’s sleep in ages, was extremely positive.
Paul, the sales person in the shop was really knowledgeable and helpful.
The communication and logistics was excellent. The delivery team were on time and delivered the mattress to our room and took away our old mattress.
It feels unusual nowadays to find such great service from start to finish.

Have shopped with Benson for years and always found the staff in Stirling very helpful. This time Sam was the sales advisor. What a delight, same great service as always. Thanks again.

Staff where very helpful & knowledgeable both with my matress choice & pillows

Assistant Carol in springkerse stirling branch was very helpful good range of beds, mattresses, pillows,and prices very satisfied

Very good selection of beds. Very helpful sales staff and informative. Stepped in when we had questions, told us all about different types divans, headboards and materials. Explained the sale and delivery, left us to wander round and discuss and was attentive and helpful when we were ready to purchase. Enjoyed the chat with the sales guy David too. A pleasant experience, looking forward to new bed being delivered on the day of our choice.

Great support and amazing stuff. Thank you!!

Excellent no pressure sales...Just helped me to get the most perfect bed for me. In a warm and welcoming manner. Excellent customer service really took the time to understand exactly the bed I needed for my back issues. Kind and friendly Carol your fabulous 👌

From ordering to delivery and assembly the service I received was first class!