Bensons For Beds - Stockport683 Reviews 

523
TrustScore 4.5 out of 5

4.7

Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH Stockport, Cheshire, GB


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Rated 5 out of 5 stars

I was thrilled with the service Teighan extended to my partner and I when we visited and we ended up buying two gorgeous mattresses at a good discounted price. She was extremely knowledgeable and th... See more

Company replied

Rated 5 out of 5 stars

Sam explained all the different mattresses very clearly and Barry and Kelvin delivered our choice on time, quickly and cherfully. It was easy to choose the right mattress and they took the old one awa... See more

Rated 5 out of 5 stars

Very easy and polite service from Sam in the Stockport branch. Good advice and easy process. On delivery day everything they said would happen did on time in a courteous professional manner. Team carr... See more

Company replied

Rated 5 out of 5 stars

Seamless from start to finish, Mo was extremely helpful and patient with us as it took us a while to decide what we actually wanted. He was full of knowledge and very friendly Thanks Mo!!


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Stockport683

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Cheshire, United Kingdom

  • 1614747195

4.7

Excellent

TrustScore 4.5 out of 5

523 reviews

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4.7

All reviews

(523)

25,681 reviews in the last 12 months

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Rated 5 out of 5 stars

On the hottest day …30 degrees plus

On the hottest day …30 degrees plus. Andy and Sean arrived on time at midday. They unloaded the extremely heavy matress and carried it some distance to a first floor flat. They unpacked and installed it without any problem and were extremely pleasant. I cannot thank them enough.

May 27, 2026
Unprompted review
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Reply from Bensons For Beds - Stockport683

We are so glad to hear our team provided such excellent service, especially on such a hot day! We appreciate you sharing your positive experience.

Team Bensons

Rated 5 out of 5 stars

Sam was very helpful

Sam was very helpful, told him exactly what we needed. He gave us information on the different types of mattresses and let us try them. I would definitely recommend your company.

May 22, 2026
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Reply from Bensons For Beds - Stockport683

We're so pleased to hear our team member was helpful and guided you through mattress options. We appreciate your recommendation!

Team Bensons

Rated 5 out of 5 stars

Great customer service

Great customer service, Mo particularly was super helpful.
Bed and mattress sorted quickly and easily at a great price. Thank you 😊

May 24, 2026
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Reply from Bensons For Beds - Stockport683

We're so pleased you found our customer service helpful and that your bed and mattress were sorted quickly and easily at a great price. Thank you!

Team Bensons

Rated 5 out of 5 stars

The whole process was very…

The whole process was very straightforward. In store, there was plenty to see and try out. The staff were helpful and informative. The delivery process was prompt, efficient and I was kept informed at all stages.

May 18, 2026
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Reply from Bensons For Beds - Stockport683

We're so pleased to hear that your entire experience, from browsing in-store to delivery, was straightforward and positive! It's wonderful that our team was helpful and informative.

Team Bensons - Jess

Rated 5 out of 5 stars

my new Bensons bed

The company has made a bed that is so comfortable and only regret I did'nt have it sooner. Staff were O.K my initial visit was rather longer than I expected, the assistant kept disappearing, I was'nt quite sure I was making the correct decision but thankfully I most certainly did. Delivery was O.K they did just what they had to. I would recommend Bensons for beds.

May 18, 2026
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Reply from Bensons For Beds - Stockport683

We're so glad to hear you're enjoying the comfort of your new bed! We appreciate your patience during your visit and are pleased the delivery went smoothly. Thank you for recommending us!

Team Bensons - Jess

Rated 5 out of 5 stars

Mattress

Quick response, prompt customer service very helpful and friendly. Also the purchase I'm happy with the mattress I've purchased. Will recommend

May 14, 2026
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Reply from Bensons For Beds - Stockport683

We're so pleased to hear about your positive experience with our customer service and your new mattress. Thank you for your kind recommendation!

Team Bensons

Rated 5 out of 5 stars

The sales assistant Lianne was…

The sales assistant Lianne was fabulous, from start to finish, no pushy sales just great advice. The discount was great and the bed I chose is great really comfy!!

March 26, 2026
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Reply from Bensons For Beds - Stockport683

We appreciate you sharing your experience! We're so glad Lianne provided great advice without pressure and that you love your comfy bed. The discount is a bonus!

Team Bensons

Rated 5 out of 5 stars

Seamless buying experience

The process, from choosing the right mattress, to purchase and delivery was seamless. The salesman (forgot his name) went to great lengths to ensure we got the right mattress for us and didn't push for us to buy a more expensive option either. The delivery guys made what was a rather tight manoeuvre upstairs look like a walk in the park, with no 'scrapes' or damage. Would definitely recommend Benson's.

May 4, 2026
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Reply from Bensons For Beds - Stockport683

We appreciate your positive feedback! It's great to hear the process of choosing, purchasing, and receiving your mattress was seamless. We're glad the salesperson helped you find the right mattress without pressure, and that the delivery team handled the tight space with ease.

Team Bensons

Rated 5 out of 5 stars

Good service and very helpful

Good service and very helpful

May 2, 2026
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Reply from Bensons For Beds - Stockport683

We appreciate you finding our service good and helpful! Thank you for sharing your positive experience with us.

Team Bensons

Rated 5 out of 5 stars

Naila's service was very helpful and…

Naila's service was very helpful and explained everything to us to help us make the right choice of mattress

May 4, 2026
Unprompted review
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Reply from Bensons For Beds - Stockport683

We're very happy to hear that the service was helpful and that everything was explained clearly to assist you in choosing the right mattress! Thank you!

Rated 5 out of 5 stars

Purchase of 2 Mattresses from Bensons

The staff were very helpful and friendly and kept us informed on delivery time and called when on their way to us.
Also the staff were helpful and friendly in store and helped us select the right mattresses for us.

April 30, 2026
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Reply from Bensons For Beds - Stockport683

We appreciate you sharing your experience! It's great to know our team was helpful and friendly, both in-store while helping you choose your mattresses and with keeping you informed about the delivery.

Team Bensons

Rated 5 out of 5 stars

Helpfull

Really great experience choosing and ordering first bed. Staff member Grace was really great in helping us choose the perfect bed for us. Thank you.

April 25, 2026
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Reply from Bensons For Beds - Stockport683

Thank you so much for the lovely feedback! We’re delighted to hear you had such a great first experience choosing and ordering your bed. Grace will be thrilled to know she helped you find the perfect one — we’ll be sure to pass on your thanks. Wishing you many comfortable nights ahead!🌟

Rated 5 out of 5 stars

First of all I cannot thank Mo and Adam…

First of all I cannot thank Mo and Adam enough for their friendly professional customer service. They really are the best of the best in their knowledge and experience of purchasing a new bed and mattress. We had to exchange our mattress as it wasn’t for us and they made the whole experience a breeze. Thanks guys for helping us out, would buy from Benson for Beds again.

April 24, 2026
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Reply from Bensons For Beds - Stockport683

Thank you for such a fantastic review! 😊 Mo and Adam will be thrilled to hear your kind words — they really do pride themselves on making everything as smooth and stress‑free as possible. We’re so glad the mattress exchange was easy and that you felt well looked after. Enjoy your new bed, and we’d love to welcome you back to Benson for Beds again,
Megan | Customer Care Specialist🛏️✨

Rated 5 out of 5 stars

Exceptional Service and Great products

We bought two mattresses from Bensons for Beds in Stockport. We are very pleased with both. We were served in store by Mohammad Adia, who was really helpful in explaining the various nuances of each mattress. He was very well versed with the products and displayed an extensive knowledge on the build of the products. We would highly recommend visiting the branch in Stockport

April 25, 2026
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Reply from Bensons For Beds - Stockport683

That’s wonderful to hear! Huge thanks for the recommendation—Mohammad and the Stockport team will be thrilled to know they made such a great impression 🙌
We hope to welcome you back soon,
Megan at Customer Care

Rated 5 out of 5 stars

Great mattress

Great mattress. Well informed staff who were not too pushy. Good price.

April 5, 2026
Unprompted review
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Reply from Bensons For Beds - Stockport683

We appreciate your feedback and are so glad our team was helpful and informative! We hope you enjoy the great mattress at a good price.

Team Bensons

Rated 5 out of 5 stars

Good Service

Good Service

March 26, 2026
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Reply from Bensons For Beds - Stockport683

Thank you for your feedback. We’re delighted to hear that you had a great experience and really appreciate you taking the time to let us know.
Thank you for your positive review – Lauryn at Customer Care 💜

Rated 4 out of 5 stars

Generally good

The store is clean and tidy. Beds were well priced and clearly labelled.
Grace, the salesperson, was helpful and informative, willing to give us her time and answer our questions. Interest free credit was a bonus too.
However, the process of actually completing the paperwork for the bed was unbelievably slow and that was quite frustrating

April 17, 2026
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Reply from Bensons For Beds - Stockport683

Thank you for your feedback! 😊 We’re pleased to hear you found the store clean and well laid out, with clear pricing and good value. It’s great to know Grace provided helpful, informative service and that the interest‑free credit was a bonus. We’re sorry the paperwork process felt slow and appreciate you sharing this — we’ll pass it on to help improve the experience,
Megan | Customer Care Specialist

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