I was thrilled with the service Teighan extended to my partner and I when we visited and we ended up buying two gorgeous mattresses at a good discounted price. She was extremely knowledgeable and th... See more
Company replied
Location
Switch locationUnit 3 The Peel Centre, Great Portwood Street, SK1 2HH Stockport, Cheshire, GB
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Sam explained all the different mattresses very clearly and Barry and Kelvin delivered our choice on time, quickly and cherfully. It was easy to choose the right mattress and they took the old one awa... See more
Company replied
Very easy and polite service from Sam in the Stockport branch. Good advice and easy process. On delivery day everything they said would happen did on time in a courteous professional manner. Team carr... See more
Company replied
Seamless from start to finish, Mo was extremely helpful and patient with us as it took us a while to decide what we actually wanted. He was full of knowledge and very friendly Thanks Mo!!
Company replied
Company details
About Bensons For Beds - Stockport683
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Cheshire, United Kingdom
- 1614747195
4.7
Excellent
523 reviews
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The staff were very friendly and helpful
November 21, 2025
Reply from Bensons For Beds - Stockport683
Thank you for your feedback! We’re delighted to hear that our staff were friendly and helpful—it’s exactly the experience we aim to provide for every customer.
Thank you for your positive review 💜 – Lauryn at Customer Care
Adam went above and beyond
Adam went above and beyond to help my partner and I. I am disabled and have back problems and a lot of complications around sleeping and Adam had so much helpful information and advice to offer as well as being understanding. He was extremely patient and left us to discuss between outselves at times too. He knew just what the customer needed and couldn’t fault him. Thank you!
November 25, 2025
Reply from Bensons For Beds - Stockport683
Thank you for sharing this! We’re so glad Adam went above and beyond to support you and your partner, offering helpful advice and understanding your needs. His patience and care really shine through in your feedback—we’ll make sure he sees your kind words! Megan at Customer Care🌟
Very helpfull staff
November 17, 2025
Reply from Bensons For Beds - Stockport683
Thank you so much for your kind words Mrs Ruscoe! We’re delighted to hear that our staff were helpful. Your feedback means a lot to us, and we look forward to assisting you again in the future,
Megan at Customer Care
Very friendly helpful
November 10, 2025
Unprompted review
Reply from Bensons For Beds - Stockport683
Thank you for your lovely feedback Ms Gul! We’re so pleased to hear you found our team friendly and helpful. Providing great service is what we strive for every day, and we look forward to assisting you again soon!
Until next time, thank you,
Megan at Customer Care
Great experienced customer service…
Great experienced customer service colleague who helped and guided picking our bed
November 12, 2025
Reply from Bensons For Beds - Stockport683
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review on the service you received. Thank you, Anthea - Team Bensons
Great service
Great service, expert knowledge from sales assistant and after sales service including delivery
November 9, 2025
Reply from Bensons For Beds - Stockport683
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Very helpful staff
Very helpful staff. She gave us all the information we needed to buy the mattress
November 1, 2025
Reply from Bensons For Beds - Stockport683
We’re so glad to hear our staff provided all the information you needed to make the perfect choice! Helping customers feel confident in their purchase is what we love to do.
Thank you for your positive review – Lauryn at Customer Care 💜
The experience at Bensons was excellent…
The experience at Bensons was excellent from start to finish. The store manager Adam was most helpful and informative on our visit to the Peel centre, without being too "pushy". We bought the mattress content with the visit. The time and date for delivery was "spot on". The men who delivered the mattress were polite and competent. They went so far as to actually place this heavy item on the required bed frame, in a pleasant and cheerful manner. Thanks again to you and your staff for a brilliant job, well done. Kind Regards Mike Powell.
October 28, 2025
Reply from Bensons For Beds - Stockport683
We're happy to hear that your experience at our store was excellent. It's great to know that our team was helpful and informative, and that the delivery was prompt and efficient. Thank you for your review,
Megan at Customer Care
Andrej was excellent and showed us to…
Andrej was excellent and showed us to exactly what we were looking for
October 30, 2025
Reply from Bensons For Beds - Stockport683
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback; it means a lot to us.
Megan at Customer Care!
Brilliant service
Brilliant service, spent ages going through all our requirements.
Explaining everything to us and very patient.
October 27, 2025
Reply from Bensons For Beds - Stockport683
We're so glad to hear about the brilliant service you received! It's great our team took the time to understand your needs and patiently explain everything.
Thanks for choosing us – we hope to serve you again,
Megan at Customer Care
Great customer service with great…
Great customer service with great variety of products including clean packaging products for your items.
October 26, 2025
Reply from Bensons For Beds - Stockport683
We appreciate your positive feedback! We're happy to hear that you received great customer service and liked our product variety and clean packaging.
Wishing you all the best until next time,
Megan at Customer Care
Stockport Branch
Gareth and Eric helped me a lot to choose my mattress. Gareth was very knowledgeable and helpful and didn't feel at all intrusive - just there answering my questions fully when needed.
October 20, 2025
Unprompted review
Reply from Bensons For Beds - Stockport683
We're happy to hear that our team helped you choose your mattress. We appreciate your feedback regarding their knowledge and helpfulness and that they answered your questions fully.
Thank you for your review – Lauryn at Customer Care 💜
We felt we received good advice
We felt we received good advice, coupled with a good range of products.
October 16, 2025
Reply from Bensons For Beds - Stockport683
We appreciate you sharing your feedback and are happy to hear you received good advice and found a good range of products.
Please feel free to recommend us to friends and family,
Megan at Customer Care❤️
Your sales rep Andre
Your sales rep Andre, was very knowledgeable and helpful. Thank you.
October 14, 2025
Reply from Bensons For Beds - Stockport683
We appreciate you taking the time to share your positive experience. We are so glad to hear our sales representative was so helpful!
Thank you for your review – Lauryn at Customer Care 💜
First class service from entering the…
First class service from entering the Stockport branch and the manager Adam so helpful and friendly in assisting us in choosing the mattress.Also Malc and Ben who delivered the mattress within the time scale
October 11, 2025
Reply from Bensons For Beds - Stockport683
We're happy to hear about the first-class service you received at our Stockport branch. It's great to know that our team members were helpful and friendly in assisting you and that the delivery was on time. Thank you for your review – Lauryn at Customer Care 💜
Not told about the weight reuirement for a powered ottoman bed
sold a bed without all the information and when the issue was raised (sold a powered ottoman bed that neesds a certain weight) I am accuesed of lying and the store told me about the wieght which tey did not as they were closing.
The engineers that installed teh bed said it was a common issue as people aren't told as did the technician that came to look at it, but itis me that is making htis up. shambles of a lying company that I will never use again.
September 26, 2025
Unprompted review
Reply from Bensons For Beds - Stockport683
We regret to hear about the issues you faced with the bed and the information provided. We take your concerns seriously and are keen to investigate the matter thoroughly. Please reach out to us with your order details so we can help further: https://www.bensonsforbeds.co.uk/contact-us/
Thank you for bringing this to our attention,
Megan at Customer Care
Excellent service
Excellent service! I didn’t expect any discounts as the sofa beds I wanted to buy are cheaper already. But the staff showed me the offer that l I will have was too surprised me! He was made my day and only 10 days waiting to delivery 2 sofa beds. Super good and happy.
October 14, 2025
Reply from Bensons For Beds - Stockport683
We're happy to hear that you had such a positive experience! It's great to know the offer and quick delivery made your day. Thank you for sharing your feedback with us. – Lauryn at Customer Care 💜
Excellent knowledge by Andrzej
This is the 2nd purchase I have made thanks to the knowledge of Andrzej. Would recommend. Great choice of beds and mattresses.
October 6, 2025
Reply from Bensons For Beds - Stockport683
We're happy to hear that you had a great experience and found our selection of beds and mattresses to your liking. Thank you for your recommendation and kind words, Megan at Customer Care
Reply from Bensons For Beds - Stockport683
We are happy that our professional service and helpful staff met your needs. We appreciate your feedback!
Thank you,
Lauryn at Customer Care
Service satisfactory , although prices less so
The service was satisfactory but the prices are relatively expensive compared, for example, with Amazon, which has many mattresses for sale for under £100, one or two even including free delivery and few for sale at over £200. Admittedly Bensons offer a five year guarantee as kindly mentioned in the sale but its small print includes so many restrictions for wear and tear and whatever that to me it seems of little value.
September 25, 2025
Reply from Bensons For Beds - Stockport683
We appreciate you sharing your thoughts. We're sorry our prices didn't meet your expectations compared to other retailers. We aim to provide value through service and guarantees. Thank you for the feedback.
Thank you,
Lauryn at Customer Care
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