Sales girl at Fforestfach branch not at all pushy unlike other bed outlets we have been to. She was extremely up to date and clued up on the various products in store and was able to answer all our qu... See more
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Unit 6 West Swansea Retail Park, Cadle, SA5 4BA Swansea, West Glamorgan, GB
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Sales girl at Fforestfach branch not at all pushy unlike other bed outlets we have been to. She was extremely up to date and clued up on the various products in store and was able to answer all our qu... See more
Company replied
The senior Sales Assistant Bethan was absolutely 💯 brilliant with helping us to choose our mattress to suite our needs very knowledgeable no pressure explained everything clearly took her time and... See more
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Rang the store to check they had the products we wanted. Spoke with Bethan - who confirmed we had previously shopped with Bensons for beds in Shrewsbury - confirming the products & sizes we had before... See more
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The shop assistant was very friendly and helpful, but the shop was very cold, which made the shopping experience more uncomfortable than necessary. When I questioned the cold, I was told that the heat... See more
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Unit 6 West Swansea Retail Park, Cadle, SA5 4BA, Swansea, West Glamorgan, United Kingdom
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Customer service was excellent. Staff were knowledgeable, guided us to the products we were looking for and gave enough space for us to discuss and walk around the store.
Very helpful staff who knew their stuff! Both Sarah and Shannon were brilliant.
Great service the girl serving us was very helpful
A very good experience when taking my 82yr old Mum to purchase a new mattress in store. The sale advisor was friendly, helpful and showed us around without being in our faces. She explained any queries we had and my Mum decided on a mattress with no hassle. It'll be delivered Fri she can't wait as she couldn't get on with her new memory foam mattress. Thank you Bensons For Bed's Fforestfach Swansea
The customer service was excellent . The staff were very knowledgeable , considerate and helpful . Would definitely recommend.
Salesperson was very informative and helpful. Knew a little about her product advice was helpful in gelping us choose. Not pushy, friendly
Helpful advice from shop staff helped us quickly find the right product for us
Was lovely person with red hair forgot her name again sorry she was amazing
Helpful staff happy to make sure we left the shop satisfied……
The young lady that served me was very helpful and extreemly personable. The only disappointment was that the bed I wanted had a huge discount for be taken away that day , i asked the size and it was a king size and not a double size that I needed.
Patient and helpful sales team, plus the store was full of options to choose from. It would probably help to reduce the time in the shop if we've clarified the available budget at the start. Overall happy so far, just let's see once the mattress is delivered how good it is to sleep on.
Great experience from Bensons in the Swansea branch Sarah and elisha were Amazing would recommend you visit this branch
Nothing was too much trouble for them they went the extra mile for my son well done girls.
This was a really smooth operation executed well no issues.
Communication during delivery was great!
All the staff in the Swansea branch were very helpful, polite and friendly. Sara’s knowledge of the products she sells really helped us in deciding which bed is right for us and resulted in a purchase. The same cannot be said of the staff in the Llanelli branch. Not only did they not acknowledge us, but did not offer to help. They preferred to sit down at the desk and talk and drink amongst themselves. Won’t be visiting that branch again.
Listen to my choices and delivery.They did not try to sell me something I didn't want
Pleasant and knowledgeable staff. No pushy sales talk just information when asked. Plenty of time to browse on our own to try the different beds and mattresses.
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