Lovely showroom, initial introduction from Dion who welcomed us to try out mattresses and advised he was there to help if needed. Left to browse at our own leisure with no sales pressure which was... See more
Location
Switch locationBridgemead Retail Park Ashworth Road, Mannington Great Western May, SN5 7YF Swindon, Wiltshire, GB
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See what reviewers are saying
I was greeted warmly by Jo, she asked if she could help - we told her what we wanted - a no fuss quick sale for a second bedroom and we didn't want to spend too much. She showed us a sprung mattres... See more
The service element of our visit was great. The main issue for us is that the only adjustable display bed and mattress in the store was a way overpriced model that has been about for years rather than... See more
We went to the swindon store not really knowing what we were after, Joanne was fantastic. She walked us through the ranges, she wasn't overbearing and was very friendly. We came back later that day an... See more
Company details
About Bensons For Beds - Swindon494
Written by the company
Contact info
Bridgemead Retail Park Ashworth Road, Mannington Great Western May, SN5 7YF, Swindon, Wiltshire, United Kingdom
- 1793525141
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Jo in the Swindon store was excellent!
A pleasant experience
We were made to feel very welcome and the various types of mattresses were explained to us.
The salesman was very helpful but not pushy, he was happy, once he had explained the options, to let us look and decide. He only intervened when we asked for further advice.
Sales assistant was very helpful and…
Sales assistant was very helpful and not pushy. However when I agreed to purchase the price I was given a quote with a higher price than was displayed in store. Only when I questioned and pushed this was the price altered. As I bought a bundle of items, it was very confusing and I still don't know if I've got the correct price. Bit misleading!
Great Staff
We had a wonderful experience of purchasing a new bed from our local store near Mannington Roundabout in Swindon. We interacted with three staff over the course of two separate visits and each one of the staff were friendly and helpful. The staff were on hand to offer support and advice but we're NOT in your face and allowed us time to walk around to view. The order experience was very good and again done in an efficient and friendly manner. Would definitely recommend.
Good friendly staff with good product…
Good friendly staff with good product knowledge
Great service, Highly Recommend
We went to the swindon store not really knowing what we were after, Joanne was fantastic. She walked us through the ranges, she wasn't overbearing and was very friendly. We came back later that day and she helped us pick between our two choices. Ordering was easy, I received confirmation straight away with all details correct. Great experience
Martin was a great sale person not…
Martin was a great sale person not pushy
Very helpful thankyou.
The member of staff was pleasant
The member of staff was pleasant, friendly and knew the right questions to ask so that it didn't take long to reach a decision. He explained things clearly and concisely and answered my questions without any hesitation.
The sales person was very pleasant, thorough and helpful which made our purchase hassle free.
The sales person
Very straightforward to order mattress…
Very straightforward to order mattress on line
The salesman Ryan was superb
The salesman Ryan was superb, friendly, knowledgeable and professional and made the whole process very easy
Great service from start to finish
Great service from start to finish. No pressure at all however very helpful when assistance was needed. Thank you Martin for all your help and making things super easy.
Swindon
They were very helpful and knows their product well. Friendly and not in your face kinda people. Gave me enough informations and explained well about what to expect once order was completed
Knowledgable staff and good service
Knowledgable staff and good service. Quick and easy to buy once decided
Brilliant service
Went into store (Swindon) and was met with by Martin I believe. He was friendly and approachable and based recommendations on what I needed and kept my price point in mind. He was extremely knowledgeable about the products and mentioned the bed guard and insurance at just the correct time. I hate feeling like I am being sold to and service provided was natural and didn't have that feeling at all and secured the sale. The store is located among other bed stores and Benson for Beds was the first one we went into and ended up going back in to buy on the same day. The customer service provided was far better than any of the other shops as well as pricing. I was amazed by how quick the delivery was scheduled for as well. I cannot wait for my new mattress to arrive.
Very helpful and understood our needs…
Very helpful and understood our needs and specification.
The gentlemen who served us was very friendly and amiable!
The staff were great in the store
The staff were great in the store, Jo in the store on bridgemead retail park swindon was very helpful.
The company has placed an odd limit on buy now pay later which caused some fun but other than that its great!
Great service from the sales assistant.
The sales assistant was very helpful and attentive, but gave me space to just look. She asked the right questions, regarding size, position of bedside tables, that I wouldn't have even thought of. She supplied me with all the information about the bed and its care instructions. I didn't feel rushed and felt a valued customer.
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