Lovely showroom, initial introduction from Dion who welcomed us to try out mattresses and advised he was there to help if needed. Left to browse at our own leisure with no sales pressure which was... See more
Location
Switch locationBridgemead Retail Park Ashworth Road, Mannington Great Western May, SN5 7YF Swindon, Wiltshire, GB
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See what reviewers are saying
I was greeted warmly by Jo, she asked if she could help - we told her what we wanted - a no fuss quick sale for a second bedroom and we didn't want to spend too much. She showed us a sprung mattres... See more
The service element of our visit was great. The main issue for us is that the only adjustable display bed and mattress in the store was a way overpriced model that has been about for years rather than... See more
We went to the swindon store not really knowing what we were after, Joanne was fantastic. She walked us through the ranges, she wasn't overbearing and was very friendly. We came back later that day an... See more
Company details
About Bensons For Beds - Swindon494
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Bridgemead Retail Park Ashworth Road, Mannington Great Western May, SN5 7YF, Swindon, Wiltshire, United Kingdom
- 1793525141
4.7
Excellent
138 reviews
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The shop assistant was very helpful and…
The shop assistant was very helpful and under stood very thing we told him we wanted
October 18, 2023
Very helpful lady
Very helpful lady, told her what I was looking for, and the price bracket I had, showed me the range to suit my needs.
September 27, 2023
Great experience
Tia was full of knowledge regarding mattresses! She helped me find the right one for me. Very helpful and efficient.
September 22, 2023
Very friendly and professional nice…
Very friendly and professional nice young lady Tia showed me all the beds in my budget explained all about the beds and didn’t rush me very nice experience excellent
September 17, 2023
Polite helpful staff
September 15, 2023
Excellent service
Excellent service, very helpful and knowledgeable in store. Also getting a refund as we changed our mind, was very quick and easy too.
September 12, 2023
Pillow choice
Plenty of choice for pillows. Easy to handle them to see what they are like.
The buying procedure is very long winded, you end up with three (3) sheets of A4 paper and a small till receipt. Please don't let this put you off of buying from them as the service is great.
September 11, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good Customer Service
The salesman Ryan was extremely helpful without being too pushy.
August 28, 2023
Reply from Bensons For Beds - Swindon494
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Good service and Ryan was very…
Good service and Ryan was very knowledgeable. Good value for money too
August 28, 2023
Reply from Bensons For Beds - Swindon494
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Bed shopping
We had a great experience here when looking to get a bed. The customer service was fantastic. We did not feel pushed into having to buy a bed, we were given helpful advice and also got plenty of time to look round by ourselves. Would definitely recommend going here to buy a bed!
August 27, 2023
Reply from Bensons For Beds - Swindon494
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Amazing staff
Amazing staff, Tia was very informative about everything we asked her. She made it very easy for us to choose the right mattress.
August 26, 2023
Reply from Bensons For Beds - Swindon494
Thank you for your 5* review! -Team Bensons
Very friendly and helpfull staff
August 21, 2023
Reply from Bensons For Beds - Swindon494
Thank you for your 5* review Sue !-Team Bensons
Excellent customer servicev
Service was friendly and well informed, process was explained fully , also engagement in general conversation
August 21, 2023
Reply from Bensons For Beds - Swindon494
Hello Mr Chester, this is a lovely review! We really appreciate the time taken to provide us with this feedback. - Team Bensons
Reply from Bensons For Beds - Swindon494
Hello Stuart.
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Staff friendly and helpful.
August 5, 2023
Reply from Bensons For Beds - Swindon494
Hello Antonio.
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Very helpful and friendly service
Very helpful and friendly service. Answered all questions and checked with manager on points they were not sure about. Second purchase from this store due to previous good experience.
July 26, 2023
Reply from Bensons For Beds - Swindon494
Hello Mrs Gower
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Reply from Bensons For Beds - Swindon494
Hello,
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Good choice of good quality beds.
July 14, 2023
Reply from Bensons For Beds - Swindon494
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
EASY PURCHASE
Friendly efficient staff helped us choose the right bed and headboard without any pressure.
Only downside they did not accept a FORCES DISCOUNT CARD
July 8, 2023
Reply from Bensons For Beds - Swindon494
We are thrilled to hear that the service was 5*! We really appreciate the time taken to leave us this lovely review, William. - Team Bensons
Was polite and didn’t try to pressure…
Was polite and didn’t try to pressure me to buy something expensive as lot of other places did - which why I bought from you
June 26, 2023
Reply from Bensons For Beds - Swindon494
Hello Mrs Hobbs, thank you for leaving this lovely review, we hope you enjoy your purchase! -Team Bensons
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