Phoned up beforehand and Chris was very helpful. Decided to call into the store and was greeted straight away. Chris was very helpful, patient and had plenty of product knowledge. It did take me a wh... See more
Company replied
Unit 6 Cardinal Point Retail Park, B78 3JG Tamworth, Staffordshire, GB
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Phoned up beforehand and Chris was very helpful. Decided to call into the store and was greeted straight away. Chris was very helpful, patient and had plenty of product knowledge. It did take me a wh... See more
Company replied
From the initial enquiry to delivery Bensons has been great. No pushy sales, no hidden costs just straight forward good customer service. Beds were delivered when we wanted and to the rooms if our cho... See more
Company replied
Sharon in the store was very knowledgeable and took us straight to the right mattress for us. The delivery guys were also great, ringing ahead to say they were on their way and were very polite and c... See more
Company replied
Service at the shop. Relaxed and allowed us to browse and then answered questions we had about different types of headboards to go with divan beds that we liked. Service and staff were great. Delivery... See more
Company replied
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Unit 6 Cardinal Point Retail Park, B78 3JG, Tamworth, Staffordshire, United Kingdom
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Placed order online and was quick and easy but had idea what wanted as went in shop to look.
Only thing I found was cheaper online for mattress than shop.
Efficient and helpful - Tamworth
Nothing was too much trouble to assist with purchasing goods
We wanted a bed that supported all our needs and with the help of Chris in Bensons I’m sure we have chose the right one.
Very professional, friendly and helpful service from the store assistant.
Previous items bought have been great so returned to buy another bed, mattress and headboard. Knowledgeable staff and efficient service brought us back to Bensons.
Good service. Sound advice. Hassle free shopping. Plenty of choice. Assistant ready to advise when wanted.
Very helpful and friendly staff who were knowledgeable about products
A purchase of a chest of drawers, very informative staff who take you through the buying process including the necessary paperwork and arrangements for delivery.
We were looking for a otttoman bed. On our visit to your Tamworth branch the sales lady Sharon greeted us and showed us around and a bed we wanted but the problem was my wife couldn’t raise it, l tried and had the same problem. Then Sharon said we do a remote control one which is the one we bought.’
Ave was very helpful and gave some good advice.
Staff were very helpful and courteous in our purchase of Tempur Tencil Mattress protector. However, the item was not in a sealed bag and when we opened the sheet out it had 2 dirty marks. Didn’t consider the item value for money either so overall not happy with our purchase!
Went to the Tamworth store and was served by Chris- best customer service I've had in years. He was very knowledgeable and helped us find the perfect mattress and at no point did I feel like he was just trying to get a sale! Would highly recommend
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