Phoned up beforehand and Chris was very helpful. Decided to call into the store and was greeted straight away. Chris was very helpful, patient and had plenty of product knowledge. It did take me a wh... See more
Company replied
Unit 6 Cardinal Point Retail Park, B78 3JG Tamworth, Staffordshire, GB
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Phoned up beforehand and Chris was very helpful. Decided to call into the store and was greeted straight away. Chris was very helpful, patient and had plenty of product knowledge. It did take me a wh... See more
Company replied
From the initial enquiry to delivery Bensons has been great. No pushy sales, no hidden costs just straight forward good customer service. Beds were delivered when we wanted and to the rooms if our cho... See more
Company replied
Sharon in the store was very knowledgeable and took us straight to the right mattress for us. The delivery guys were also great, ringing ahead to say they were on their way and were very polite and c... See more
Service at the shop. Relaxed and allowed us to browse and then answered questions we had about different types of headboards to go with divan beds that we liked. Service and staff were great. Delivery... See more
Company replied
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Unit 6 Cardinal Point Retail Park, B78 3JG, Tamworth, Staffordshire, United Kingdom
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Chris was very helpful and took time to answer any of our queries.Maybe helpful to extend recycling offers.
I had a great experience in the Tamworth store. I was greeted and had the process explained and was then left to peruse without pressure. Once I decided what I wanted, Chris was able to assist and advise. The whole experience was simple and easy.
Shirley was extremely helpful, no pressure was applied to buy. We was made to feel very comfortable, which enabled us to buy our mattress
Pleasant customer experience in purchasing a new bed. No hard sell, just a friendly and knowledgeable advisor who ensured our needs met. Thank you, and well done!
Very pleasant sleep expert Shirley, who we had seen before when purchasing a king sized bed a few years ago.
We were greeted in a friendly manner and given all the attention we required without feeling pressured.
All round good experience
Sales guy was knowledgeable but not pushy.
Made purchase easy and a pleasant experience
The Sales lady was helpful with information on any questions I had, or different mattresses. She did not follow me round she left me to look & wait for me to go back to her when I was ready.1
excellent customer service and making sure we were totally happy with our purchase
We where left to go around the shop at our own speed checking all the mattresses and trying any of them. We had been asked if we needed help but we said we would find the gentleman when we had some questions and at that time the staff member was very helpful.
Very helpful and gave great advise to make it easy to select the right product for us
We are returning customers after having our last bed from them 10 years ago.
From Start to finish we were offered expert advise without any sort of sales pressure .
Shirley and her colleague were so helpful
Friendly and professional. Confident I was getting the best help and advice and very satisfied with the service I can definitely recommend Bensons.
Friendly staff that explained everything I needed to know in a clear and simple manner, affordable prices with a simple delivery service that makes everything easier.
Friendly staff and very knowledgable! I was a nightmare for deciding on mattress but we got there in the end! Thank you!
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