Great service from start to finish. The salesman at Lakeside was knowledgeable and very helpful ensuring we got the product best suited to our needs. The delivery and assembly men were so efficient... See more
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Great service from start to finish. The salesman at Lakeside was knowledgeable and very helpful ensuring we got the product best suited to our needs. The delivery and assembly men were so efficient... See more
Company replied
Had a great experience at Benson for Beds in Lakeside Retail Park thanks to Christopher. He really listened to what we wanted and took the time to suggest some great ideas for both mattresses and bed... See more
Company replied
Experience was okay - felt the customer service initially was not great. We had to wait around for someone to talk to us, although there were others who came in later and got serviced straight... See more
Company replied
Great service at store. Delivery on time & efficient teamwork done in quick time. Excellent all round would recommend to others.
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Unit D1a Lakeside Retail Park, RM20 1WN, Thurrock, Essex, United Kingdom
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I looked around at a lot of bed places, I found the service and knowledge of Asha (sales person) here amazing, Asha was not pushing for the sale and was very helpful with the correct bed and mattress and really helpful with the entire process.
It was actually a pleasurable experience purchasing the bed.
Store assistant was really helpful in advising us which mattress would be best for our 13 year old. Communication from Bensons been excellent.
the staff made you feel welcome and understand your needs. quite knowledgeable on products . a gd place to buy a bed from.
The sales person was not pushy, I was left to browse without be spoken to all the time. The lady was polite, informative and had a cheerful manner.
Chris was so helpful with helping us find a bed and pillows. Informative, polite and not pushy. Appreciated the good service.
We were warmly welcomed by our salesman, Gary (Thurrock Branch) and given plenty of time to make our decision. He exhibited considerable knowledge of the products and we were very happy with our visit.
The sales associate in the Lakeside store, Idris, was friendly, informative and extremely helpful without being pushy. I didn't feel rushed or forced and he explained everything clearly.
Amazing customer service she took her time to understand my wants and needs .
The salesman was knowledgeable friendly and did not push us into ordering to ordering anything
The attention given by Jodie the sales assistant was outstanding.
The advice we received from Andrea at the Lakeside branch was so helpful as there was so much to consider when choosing an item which would be with us and used for the years ahead. She was knowledgable, friendly, very patient and we didn’t feel rushed at all. Everything was explained with care. Thank you for a great experience Andrea.
Our sales lady Asha from the Thurrock - lakeside branch was so helpful and patient, she had great knowledge on all the beds/mattresses, and answered all our questions with no hesitations, she was kind and understanding towards our needs. Very nice lady indeed.
My first experience buying a bed in a shop so I had no clue what I was doing - Christopher was quick to guide me and my partner through the process and we found a new bed and mattress within 10 minutes. He explained all different kinds of mattresses and pillows, and allowed us to try them out. Process was very easy but definitely would have been a lot longer and frustrating without Christopher’s help! He also put up with me being very indecisive! Thank you so much!
Robin at the Lakeside, Thurrock branch was an absolute pleasure to deal with. He was the happiest assistant there and talked me through my options whilst keeping budget in range. We had a good laugh and made a fair deal. I hope you get Robin if you attend.
I was looking to buy a mattress and Bensons beds was my first choice. I have purchased from Bensons previously and was extremely happy with the service I received. I was not hassled on entry Gary my salesman wauted for me to approach him. He was extremely knowledgeable on the products he was selling.
I was not rushed or coerced in any way. He was really friendly, polite and nothing was too much trouble
Staff were friendly and very informative explaining the different types of mattresses and assessing which mattress would be suitable for me.
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