Bensons For Beds - Uddingston650 Reviews 

478
TrustScore 4.5 out of 5

4.7

8 Rannoch Road, Birkenshaw, G71 5PR Uddingston, Glasgow, GB


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Rated 5 out of 5 stars

The woman in the shop was so knowledgeable. If it wasn’t for her then we wouldn’t have ended up with this mattress. It’s probably double what I thought I would spend but when you consider how long yo... See more

Company replied

Rated 5 out of 5 stars

Heather was very helpful in store giving information about each mattress. Excellent variety of mattresses and beds to view and try. Mattress is due to be delivered next week. Overall a very go... See more

Company replied

Rated 5 out of 5 stars

We purchased the bed from the Birkenshaw store, Uddingston. We were helped by Linda. She listened to what we needed as the bed was for our son with additional needs. She gave us options and didn't pre... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service from start to finish. Nothing was a problem instore at Uddingston. Mattress bought was perfect for my son and he is loving it. Delivery was smooth and delived to my room o... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Uddingston650

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • 8 Rannoch Road, Birkenshaw, G71 5PR, Uddingston, Glasgow, United Kingdom

  • 1698801979

4.7

Excellent

TrustScore 4.5 out of 5

478 reviews

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4.7

All reviews

(478)

24,950 reviews in the last 12 months

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Rated 5 out of 5 stars

From beginning to end all you needed to know. …

Very helpful explaining the different mattresses, bases and headboards. Explaining care of your new mattress and to call if experiencing any difficulties.
What to expect on delivery. And phone numbers if future problems.

December 3, 2025
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Reply from Bensons For Beds - Uddingston650

Thank you for your lovely feedback! 😊 We’re so pleased to hear our team took the time to explain everything—from mattress care to delivery expectations and future support. It’s great knowing you feel informed and confident about your purchase. If you ever need us, we’re just a phone call away,
Megan at Customer Care

Rated 5 out of 5 stars

Delivery men were so helpful and…

Delivery men were so helpful and couldn’t do enough for me to make delivery possible whilst decorating was ongoing
5 stars to both of them brilliant friendly guys who were so helpful, nothing was a bother to them

November 29, 2025
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Reply from Bensons For Beds - Uddingston650

We're happy to hear that the delivery team was so helpful during your decorating! It's great to know they went above and beyond to make your delivery possible and that you found them friendly and accommodating. Thank you for your positive feedback!

– Thank you, Jess- Team Bensons

Rated 5 out of 5 stars

When we entered the shop a lovely lady…

When we entered the shop a lovely lady called Heather dealt with us she was very efficient and explained everything in detail and helped us decide the best deal for us

December 2, 2025
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Reply from Bensons For Beds - Uddingston650

We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that our team member was able to help you find the best solution. Thanks for your feedback.

Rated 5 out of 5 stars

It’s all about the staff

It’s all about the staff. Maureen was amazing. She looked after us and made spending a pile of money on something really bland a good experience. There is nothing cool about buying a mattress but the science behind it and experience dealing with Maureen made it much easier.

November 29, 2025
Unprompted review
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Reply from Bensons For Beds - Uddingston650

We're glad you enjoyed your experience. It's wonderful to hear that our team made your purchase easier and more enjoyable. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Delivery drivers were extremely careful…

Delivery drivers were extremely careful handling the heavy boxes and took them in to my home and left them exactly where u requested

November 21, 2025
Unprompted review
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Reply from Bensons For Beds - Uddingston650

Thank you for sharing! We’re so glad our delivery team handled everything with care and placed your items exactly where you wanted. Enjoy your new purchase,
Megan at Customer Care!

Rated 5 out of 5 stars

Friendly, helpful. Huge selection!

Friendly, knowledgeable helpful sales person. Huge selection to choose from. A very pleasant purchasing experience!

November 24, 2025
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Reply from Bensons For Beds - Uddingston650

We're happy to hear that you found our salesperson helpful and knowledgeable, and that you had a pleasant purchasing experience with our large selection. Thank you,
Megan at Customer Care

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, quick ordering process

November 19, 2025
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Reply from Bensons For Beds - Uddingston650

We’re so glad to hear our team was helpful and made the ordering process quick and easy! That’s exactly the experience we aim to deliver.
Thank you for your positive review – Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Maureen helped me understand the…

Maureen helped me understand the different types of mattresses available and her deep insight was valuable in helping me to make an informed decision. She offered her opinion after listening to my needs, but she didn't impose her opinion. She was friendly and a joy to buy from.

November 17, 2025
Unprompted review
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Reply from Bensons For Beds - Uddingston650

We're happy to hear that you found the insights valuable and that you felt supported in making your choice. We appreciate you mentioning the friendly service you received. Thanks for your feedback,
Megan at Customer Care

Rated 5 out of 5 stars

The staff member Sandra was very…

The staff member Sandra was very helpful and knowledgeable.

November 15, 2025
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Reply from Bensons For Beds - Uddingston650

We appreciate you sharing your experience with us. We're so happy to hear our staff member was helpful and knowledgeable!
Please feel free to recommend us to friends and family!
Megan at Customer Care

Rated 5 out of 5 stars

Exceptional service

Uddingston store manager was very professional,no pressure put on to buy goods,listened well to my needs.

November 14, 2025
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Reply from Bensons For Beds - Uddingston650

We're happy to hear that the store manager in Uddingston provided such professional service! We appreciate you taking the time to share your positive experience,
Megan at Customer Care

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, excellent communication, highly recommend 😊😊😊😊😊

October 20, 2025
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Reply from Bensons For Beds - Uddingston650

We appreciate you taking the time to leave us such a wonderful review! We are happy to hear that you had a positive experience with our communication. Thank you for your review – Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Happy Customer

Heather was very welcoming when we arrived in the store, she asked what we were looking for and then explained the layout of the showroom and how Bensons could help us find a mattress to suit our needs. Heather then let us browse the store without hovering over us whilst continuing to check in with us periodically to offer advice. Overall a nice relaxed visit with a lovely member of the team.

October 18, 2025
Unprompted review
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Reply from Bensons For Beds - Uddingston650

We're happy to hear that you had a nice, relaxed visit and appreciate the positive feedback regarding the team member. We're glad that they were able to assist you in a helpful and informative way. Thank you for your positive review! – Lauryn at Customer Care 💜

Rated 5 out of 5 stars

New bed

New bed, can’t fault service from staff in store or the gentleman that delivered my new bed, the guys took away all packaging

September 30, 2025
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Reply from Bensons For Beds - Uddingston650

We're happy to hear that you had a positive experience with our staff and delivery service for your new bed. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Benson bedroom furniture and staff

Linda the sales woman and the choices

October 11, 2025
Unprompted review
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Reply from Bensons For Beds - Uddingston650

We're glad you appreciated the selection and the assistance provided during your visit. Thanks for your feedback,
Megan at Customer Care

Rated 5 out of 5 stars

Sales reps very professional

Sales rep, Maureen was excellent- professional, knowledgeable and friendly- extremely helpful in answering all my questions.
Follow-up telephone call following day to arrange delivery was done by my wife to another rep - she reported similar service. Looking forward to delivery at date we selected.

October 9, 2025
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Reply from Bensons For Beds - Uddingston650

We're happy to hear that you found our sales representative professional, knowledgeable, and friendly! We appreciate you sharing your positive experience and are glad the follow-up call was equally helpful. We look forward to fulfilling your order on the selected date, Megan at Customer Care

Rated 5 out of 5 stars

Would buy again from the company

Staff in the shop were so helpful and from buying our bed until delivery they emailed regular to let us know that it was on plan for delivery date we chose. On the day the driver phoned ahead to tell us roughly when he would arrive.

October 9, 2025
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Reply from Bensons For Beds - Uddingston650

We appreciate you taking the time to share your feedback. We're happy to hear that our staff were helpful and that you were kept informed about your delivery.
Take care,
Megan at Customer Care

Rated 5 out of 5 stars

Good and nice and helpful

Good and nice and helpful

October 8, 2025
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Reply from Bensons For Beds - Uddingston650

We're happy to hear that we were helpful! Thank you for your positive feedback; it means a lot to us. – Lauryn at Customer Care 💜

Rated 4 out of 5 stars
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Reply from Bensons For Beds - Uddingston650

Thank you for your feedback! We’re so pleased to hear you found our staff friendly and helpful.

We hope to see you again soon!

Best regards,
Megan at Customer Care

Rated 5 out of 5 stars

The mattress expert Maureen

The mattress expert, Maureen, gave us excellent help and support choosing our new mattress. Would definitely recommend Bensons in the future

September 29, 2025
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Reply from Bensons For Beds - Uddingston650

We're happy to hear that you received excellent help choosing your new mattress. We appreciate your recommendation and are grateful for your positive feedback and support.
Thank you,
Lauryn at Customer Care

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish. Sandra was so helpful and very informative. Would definitely shop here again.

September 30, 2025
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Reply from Bensons For Beds - Uddingston650

We're happy to hear about the excellent customer service you received! It's great to know that our team member was helpful and informative. We appreciate your feedback!
Thank you,
Megan at Customer Care

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