I was looking online and couldn't find the headboard for the bed as depicted. I suddenly decided to use live chat but didn't think this would be helpful as I thought it would be an automatic avatar.... See more
Location
Switch locationUnit 8 Westgate Retail Park, WF2 9SD Wakefield, West Yorkshire, GB
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See what reviewers are saying
Sophie was very knowledgeable about her products. She firstly found which mattress we bought 6 years ago,then guided us through the different types finally settling on our purchase. She beat the dre... See more
Went into Store today Friday 17th March 2023 in Wakefield, West Yorkshire Was greeted by a very helpful lady by the name of Jane, asked if we needed any assistance After our initial discussion wi... See more
The assistant who looked after us was very helpful and having ascertained our requirements and budget showed us a wide range of mattresses and bases until we found what suited us. She was friendly and... See more
Company details
About Bensons For Beds - Wakefield524
Written by the company
Contact info
Unit 8 Westgate Retail Park, WF2 9SD, Wakefield, West Yorkshire, United Kingdom
- 1924374500
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I was looking online abit confusedt find…
I was looking online and couldn't find the headboard for the bed as depicted. I suddenly decided to use live chat but didn't think this would be helpful as I thought it would be an automatic avatar. I was pleasantly surprised to find live video camera if a real person in the store who could visually show me the headboards, and helped me with my purchase! I would like to thank Darleen in a Yorkshire store who was incredibly helpful and completed my purchase smoothly, with a delivery date there and then.
Give Sophie a medal
Sophie was very knowledgeable about her products.
She firstly found which mattress we bought 6 years ago,then guided us through the different types finally settling on our purchase.
She beat the dreams salesman hands down.
May use AI-assist with repliesRead more
Thank you
On arrival of our bedroom furniture we found that one of the items was wrong. We phoned Bensons Wakefield branch where we placed our order and spoke to Jane. She went out of her way to sort out the issue and phoned us with updates as well. Thank you Jane.

Reply from Bensons For Beds - Wakefield524
bed shopping
Super helpful, gave us a huge discount. The best product, for an unbeatable price.

Reply from Bensons For Beds - Wakefield524
Great service from mark the manager…
Great service from mark the manager couldn’t do enough what a lovely sore all the staff were helpful and polite 😀

Reply from Bensons For Beds - Wakefield524

Reply from Bensons For Beds - Wakefield524
Great Service
Attentive, friendly and considered service. Not overbearing, not at all pushy and very friendly. Felt like a service not a transaction

Reply from Bensons For Beds - Wakefield524
5* customer service
I managed to get the bed of my dreams with help from a staff member called sonya. She has a great knowledge of the products and a friendly approach without being a pushy sales person. 100% recommend.
Jordan was really welcoming and…
Jordan was really welcoming and attentive to everything that I needed and was able to answer all my questions without hesitation. He was friendly and chatty which was nice because it allowed for conversation and no awkwardness, I would definitely recommend and return based off this interaction.
Great Friendly Salesmen
Great Friendly Salesman, listened to what was needed and recommended what he thought would be the best option which was a really comfortable mattress but did offer alternatives too.
Good customer service The lady that served us was…
The lady that served us was knowledgeable about the beds and mattresses she was helpful and respectful
Very friendly helpful staff.
Excellent service from ordering to delivery
good presentation from salesperson with good knowledge of product.Very much satisfied with our dealing with Bedsons for beds Wakefield
Great range, great service
Great choice available and a knowledgeable, friendly assistant
Great shopping experience
Great shopping experience, although I am injured at the moment, Mike was patient and cheerful with me and very informative making sure the things we looked at were correct for myself,
Can only say Fantastic, thanks. 😊
Wakefield store.
Just to add
The delivery team were fantastic, very pleasant and did a great job,
Thank you Bensons, would definitely recommend 😊👍
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. We visited a week ago initially to have a look found. Returned the following week to purchase and the sales assistant we initially spoke to on our 1st visit recognised us and remembered our names. She was really helpful and friendly. Nothing was too much trouble and not pushy to make a sale at all.
greeted by a very pleasant young man called Jordan.
On arriving at the shop was greeted with a very nice young man called Jordan very polite (not pushy) directed me to the item I wanted to look at as he was new to the job a lady called jane was on hand to help and guide the young man which was helpful and helped me in making a decision I am satisfied at the moment.
All round good service
Great sales experience, great delivery, great bed and mattress. Very happy
We came Wakefield Benson store and Jane…
We came Wakefield Benson store and Jane the sales lady was prompt attentive and knowledgeable on quality and all aspects of the beds, we went to another store while we were thinking about buying the bed. But it was no brainier to comeback to the trustworthy Jane that went above and beyond for us.
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