Bensons For Beds - Wakefield524 Reviews 75

TrustScore 4.5 out of 5

4.7

Unit 8 Westgate Retail Park, WF2 9SD Wakefield, West Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was looking online and couldn't find the headboard for the bed as depicted. I suddenly decided to use live chat but didn't think this would be helpful as I thought it would be an automatic avatar.... See more

Rated 5 out of 5 stars

Sophie was very knowledgeable about her products. She firstly found which mattress we bought 6 years ago,then guided us through the different types finally settling on our purchase. She beat the dre... See more

Rated 5 out of 5 stars

Went into Store today Friday 17th March 2023 in Wakefield, West Yorkshire Was greeted by a very helpful lady by the name of Jane, asked if we needed any assistance After our initial discussion wi... See more

Rated 5 out of 5 stars

The assistant who looked after us was very helpful and having ascertained our requirements and budget showed us a wide range of mattresses and bases until we found what suited us. She was friendly and... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Wakefield524

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 8 Westgate Retail Park, WF2 9SD, Wakefield, West Yorkshire, United Kingdom

  • 1924374500

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

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Rated 5 out of 5 stars

I was looking online abit confusedt find…

I was looking online and couldn't find the headboard for the bed as depicted. I suddenly decided to use live chat but didn't think this would be helpful as I thought it would be an automatic avatar. I was pleasantly surprised to find live video camera if a real person in the store who could visually show me the headboards, and helped me with my purchase! I would like to thank Darleen in a Yorkshire store who was incredibly helpful and completed my purchase smoothly, with a delivery date there and then.

November 27, 2023
Rated 5 out of 5 stars

Give Sophie a medal

Sophie was very knowledgeable about her products.
She firstly found which mattress we bought 6 years ago,then guided us through the different types finally settling on our purchase.
She beat the dreams salesman hands down.

October 27, 2023
Rated 5 out of 5 stars

Thank you

On arrival of our bedroom furniture we found that one of the items was wrong. We phoned Bensons Wakefield branch where we placed our order and spoke to Jane. She went out of her way to sort out the issue and phoned us with updates as well. Thank you Jane.

May 26, 2023
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Reply from Bensons For Beds - Wakefield524

Hi Kevin, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Wakefield store.

Team Bensons

Rated 5 out of 5 stars

bed shopping

Super helpful, gave us a huge discount. The best product, for an unbeatable price.

May 7, 2023
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Reply from Bensons For Beds - Wakefield524

That's fantastic to hear, Mrs Lindsey. We strive to have the best products, at the best price - All whilst maintaining high standards for our customer service! Thank you, Keaton!

Rated 5 out of 5 stars

Great service from mark the manager…

Great service from mark the manager couldn’t do enough what a lovely sore all the staff were helpful and polite 😀

May 9, 2023
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Reply from Bensons For Beds - Wakefield524

This is brilliant to hear Melanie! ⭐

Thank you for taking the time to leave us a review - Megan

Rated 5 out of 5 stars

Great Service

Attentive, friendly and considered service. Not overbearing, not at all pushy and very friendly. Felt like a service not a transaction

May 7, 2023
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Reply from Bensons For Beds - Wakefield524

We really appreciate the time taken to leave us this lovely review. - Megan ⭐

Rated 5 out of 5 stars

5* customer service

I managed to get the bed of my dreams with help from a staff member called sonya. She has a great knowledge of the products and a friendly approach without being a pushy sales person. 100% recommend.

May 7, 2023
Rated 5 out of 5 stars

Jordan was really welcoming and…

Jordan was really welcoming and attentive to everything that I needed and was able to answer all my questions without hesitation. He was friendly and chatty which was nice because it allowed for conversation and no awkwardness, I would definitely recommend and return based off this interaction.

May 6, 2023
Rated 5 out of 5 stars

Great shopping experience

Great shopping experience, although I am injured at the moment, Mike was patient and cheerful with me and very informative making sure the things we looked at were correct for myself,
Can only say Fantastic, thanks. 😊
Wakefield store.
Just to add
The delivery team were fantastic, very pleasant and did a great job,
Thank you Bensons, would definitely recommend 😊👍

April 15, 2023
Rated 5 out of 5 stars

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. We visited a week ago initially to have a look found. Returned the following week to purchase and the sales assistant we initially spoke to on our 1st visit recognised us and remembered our names. She was really helpful and friendly. Nothing was too much trouble and not pushy to make a sale at all.

April 10, 2023
Rated 5 out of 5 stars

greeted by a very pleasant young man called Jordan.

On arriving at the shop was greeted with a very nice young man called Jordan very polite (not pushy) directed me to the item I wanted to look at as he was new to the job a lady called jane was on hand to help and guide the young man which was helpful and helped me in making a decision I am satisfied at the moment.

April 4, 2023
Rated 5 out of 5 stars

We came Wakefield Benson store and Jane…

We came Wakefield Benson store and Jane the sales lady was prompt attentive and knowledgeable on quality and all aspects of the beds, we went to another store while we were thinking about buying the bed. But it was no brainier to comeback to the trustworthy Jane that went above and beyond for us.

April 5, 2023

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