Bensons For Beds - Wakefield524 Reviews 

75
TrustScore 4.5 out of 5

4.7

Unit 8 Westgate Retail Park, WF2 9SD Wakefield, West Yorkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was looking online and couldn't find the headboard for the bed as depicted. I suddenly decided to use live chat but didn't think this would be helpful as I thought it would be an automatic avatar.... See more

Rated 5 out of 5 stars

Sophie was very knowledgeable about her products. She firstly found which mattress we bought 6 years ago,then guided us through the different types finally settling on our purchase. She beat the dre... See more

Rated 5 out of 5 stars

Went into Store today Friday 17th March 2023 in Wakefield, West Yorkshire Was greeted by a very helpful lady by the name of Jane, asked if we needed any assistance After our initial discussion wi... See more

Rated 5 out of 5 stars

The assistant who looked after us was very helpful and having ascertained our requirements and budget showed us a wide range of mattresses and bases until we found what suited us. She was friendly and... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Wakefield524

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 8 Westgate Retail Park, WF2 9SD, Wakefield, West Yorkshire, United Kingdom

  • 1924374500

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(75)

25,841 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great in store service

Great in store service, friendly staff. The mattress we purchased is excellent quality and came on time l, delivered by 2 very helpful guys who needed to navigate around our cottage stairs!

February 21, 2023
Rated 5 out of 5 stars

The salesman was very helpful nothing…

The salesman was very helpful nothing was too much trouble helping us choose the right bed for us.Was kept updated on delivery and arrived on time,two men delivered the bed and took it up two flight of steps for us would definitely recommend Benson for beds

January 4, 2023
Rated 5 out of 5 stars

excellent customer service

The staff were very knowledgeable, friendly and happy to help. We wanted to come back the next day to finalise the purchase and the staff were all so helpful at every interaction.

December 31, 2022
Rated 5 out of 5 stars

We had a great experience with Benson…

We had a great experience with Benson beds, Mark's service n knowledge was great and helped us pick our new bed, no pushy tactics! We tried every type of mattress n we have come away very happy......well nearly we are still debating if we should have gone super king we can alway take the window out right???

February 4, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service when we went in to…

Excellent service when we went in to the Wakefield store to buy a bed and mattress just after Christmas 2022. We were served by Mark and he couldn't have been more helpful, friendly, polite and professional. He didn't rush us or try to push us into a purchase. The items were delivered promptly and within the time frame specified. Would definitely recommend.

December 27, 2022
Rated 5 out of 5 stars

Excellent service.

The assistant who looked after us was very helpful and having ascertained our requirements and budget showed us a wide range of mattresses and bases until we found what suited us. She was friendly and professional throughout and gave a full explanation of all aspects of our transaction.

January 24, 2023
Rated 1 out of 5 stars

As soon as you enter the store the…

As soon as you enter the store the commission vultures start circling. The store assistant was more than happy to help until they realised we wouldn’t be buying on the day and had to measure up at home.
Then all interest was lost and they just wondered off. Only interested if they can make some more money off you.

The store assistant told us we would only be waiting 3 weeks maximum for delivery. However on ordering the earliest delivery was May 6th, which is 15 weeks away.

January 17, 2023
Rated 5 out of 5 stars

Beautiful beds.

The lady who looked after me was knowledgeable and professional. She was also very helpful in helping me to make my choices. A pleasant experience all round.

January 20, 2023
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. No pressure. Sonya was knowledgeable about the products. We went away with a quote, went home and changed a few things and ordered over the phone with the same person

January 14, 2023
Rated 5 out of 5 stars

Super friendly Sonya!

Sonya made the whole buying experience really enjoyable, she was super friendly and wasn’t ‘a pushy’ sales person at all.
She listened to my needs and was very clear with the details regarding payment options.

January 15, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look