I was looking online and couldn't find the headboard for the bed as depicted. I suddenly decided to use live chat but didn't think this would be helpful as I thought it would be an automatic avatar.... See more
Location
Switch locationUnit 8 Westgate Retail Park, WF2 9SD Wakefield, West Yorkshire, GB
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See what reviewers are saying
Sophie was very knowledgeable about her products. She firstly found which mattress we bought 6 years ago,then guided us through the different types finally settling on our purchase. She beat the dre... See more
Went into Store today Friday 17th March 2023 in Wakefield, West Yorkshire Was greeted by a very helpful lady by the name of Jane, asked if we needed any assistance After our initial discussion wi... See more
The assistant who looked after us was very helpful and having ascertained our requirements and budget showed us a wide range of mattresses and bases until we found what suited us. She was friendly and... See more
Company details
About Bensons For Beds - Wakefield524
Written by the company
Contact info
Unit 8 Westgate Retail Park, WF2 9SD, Wakefield, West Yorkshire, United Kingdom
- 1924374500
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Ordered mattress 2 weeks delivery
Ordered mattress 2 weeks delivery, then got a message saying it would be an extra 2 weeks wait because it had to be made yet.
Great in store service
Great in store service, friendly staff. The mattress we purchased is excellent quality and came on time l, delivered by 2 very helpful guys who needed to navigate around our cottage stairs!
Friendly welcome from Jane in the…
Friendly welcome from Jane in the retail park wakefield store.
No pushy sales pitch, appropriate questions asked for our needs.
Good advice given.
Overall a lovely welcoming shop and clean.
Mark is a very friendly
Mark is a very friendly , knowledgeable guy, nothing was too much bother for him, he helped us out with lots of furniture for our new home.
Excellent customer service
The salesman was very helpful nothing…
The salesman was very helpful nothing was too much trouble helping us choose the right bed for us.Was kept updated on delivery and arrived on time,two men delivered the bed and took it up two flight of steps for us would definitely recommend Benson for beds
Jane was super helpful in your store. She gave me so many options and ideas and worked the best figures out for me in order to use for 0% interest free facility.
Jane was super helpful in your store.
excellent customer service
The staff were very knowledgeable, friendly and happy to help. We wanted to come back the next day to finalise the purchase and the staff were all so helpful at every interaction.
We had a great experience with Benson…
We had a great experience with Benson beds, Mark's service n knowledge was great and helped us pick our new bed, no pushy tactics! We tried every type of mattress n we have come away very happy......well nearly we are still debating if we should have gone super king we can alway take the window out right???
Excellent service when we went in to…
Excellent service when we went in to the Wakefield store to buy a bed and mattress just after Christmas 2022. We were served by Mark and he couldn't have been more helpful, friendly, polite and professional. He didn't rush us or try to push us into a purchase. The items were delivered promptly and within the time frame specified. Would definitely recommend.
Friendly staff
Well laid out shop, calm atmosphere, competitive prices, and efficient staff
Excellent service.
The assistant who looked after us was very helpful and having ascertained our requirements and budget showed us a wide range of mattresses and bases until we found what suited us. She was friendly and professional throughout and gave a full explanation of all aspects of our transaction.
Lovely informative lady who helped us…
Lovely informative lady who helped us decide which mattress was suitable for us. We tried expensive ones as well as the cheaper.
As soon as you enter the store the…
As soon as you enter the store the commission vultures start circling. The store assistant was more than happy to help until they realised we wouldn’t be buying on the day and had to measure up at home.
Then all interest was lost and they just wondered off. Only interested if they can make some more money off you.
The store assistant told us we would only be waiting 3 weeks maximum for delivery. However on ordering the earliest delivery was May 6th, which is 15 weeks away.
Beautiful beds.
The lady who looked after me was knowledgeable and professional. She was also very helpful in helping me to make my choices. A pleasant experience all round.
Fantastic experience from start to…
Fantastic experience from start to finish
Would definitely recommend to anyone who is looking to make a purchase
Excellent customer service
Excellent customer service. No pressure. Sonya was knowledgeable about the products. We went away with a quote, went home and changed a few things and ordered over the phone with the same person
Super friendly Sonya!
Sonya made the whole buying experience really enjoyable, she was super friendly and wasn’t ‘a pushy’ sales person at all.
She listened to my needs and was very clear with the details regarding payment options.
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