I was looking online and couldn't find the headboard for the bed as depicted. I suddenly decided to use live chat but didn't think this would be helpful as I thought it would be an automatic avatar.... See more
Location
Switch locationUnit 8 Westgate Retail Park, WF2 9SD Wakefield, West Yorkshire, GB
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See what reviewers are saying
Sophie was very knowledgeable about her products. She firstly found which mattress we bought 6 years ago,then guided us through the different types finally settling on our purchase. She beat the dre... See more
Went into Store today Friday 17th March 2023 in Wakefield, West Yorkshire Was greeted by a very helpful lady by the name of Jane, asked if we needed any assistance After our initial discussion wi... See more
The assistant who looked after us was very helpful and having ascertained our requirements and budget showed us a wide range of mattresses and bases until we found what suited us. She was friendly and... See more
Company details
About Bensons For Beds - Wakefield524
Written by the company
Contact info
Unit 8 Westgate Retail Park, WF2 9SD, Wakefield, West Yorkshire, United Kingdom
- 1924374500
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Sonya who delt with us was extremely…
Sonya who delt with us was extremely helpful explaining all our options and answering our questions which allowed us to purchase with confidence.
Staff were very helpful and respectful…
Staff were very helpful and respectful of allowing us time to browse and decide what we wanted.
No pressure selling or trying to sell us things we didn't want.
Would definitely buy from there again
Excellent service and making sure we…
Excellent service and making sure we were happy with our choice.
Shop assistant was very helpful and…
Shop assistant was very helpful and took time to listen and advise what would meet our requirements
The staff was really really helpful
The staff was really really helpful, helped us placing the order, very friendly and lively.
Helpful knowledgeable staff not rushed…
Helpful knowledgeable staff not rushed to make a decision lots of options to choose from
Helpful knowledgeable staff excellent…
Helpful knowledgeable staff excellent customer service
Went into Store today Friday 17th March…
Went into Store today Friday 17th March 2023 in Wakefield, West Yorkshire
Was greeted by a very helpful lady by the name of Jane, asked if we needed any assistance
After our initial discussion with Jane after what we were looking to buy in the Sofa Bed Range
Eventually we left very happy customer's after placing our order with Jane
Excellent range and choice of beds
Excellent range and choice of beds. Sales assistant very helpful and knowledgeable on the products that we were looking at.
Great Experience
The sales lady was very helpful and friendly and explained everything to me, she showed me several beds until I found the one that I chose.
Happy sleeping
We went into bensons at wakefield and was greeted by Denise very friendly helpful and knowledgeable. She took us to a computer bed to find the right comfort and then took us to 3 mattresses we chose the 2nd and purchased. We have had it a few weeks and it is the best mattress we have ever had. Thank you Denise for your help, also drives/ delivery team was perfect
Professional & friendly
Professional, knowledgeable and friendly staff. Great value for money. The staff at Wakefield go the extra mile! A pleasure to order with their help.
Excellent customer service
Excellent customer service, not pushy and great deals. I choose to buy in store rather than online for the personalised experience and customer after care is very important to me.
Jane
Jane, was fantastic and patient going through the style and options for both bed bases and mattress.
Great experience buing the Bed Matteraces
Selctions of Bed Matteraces was great, communication in terms of what's expected on the day of the delivery brilliant. Coms on order delay timely and accurate. I booked the recycling of my old matterace and the plastic bag to cover my old materace has been delivered in time. Overall very hassle free experience
Very helpful and listened to the person…
Very helpful and listened to the person I support.
Assistant was very knowledgeable and…
Assistant was very knowledgeable and confident about the product
Jane in the Wakefield shop has been so…
Jane in the Wakefield shop has been so helpful,we had to go back and buy from her.She explained things to us that we had never realised you needed to know about beds and mattresses.If we need to buy again,we will definitely go back and see Jane.10/10
Good questions as to what our needs…
Good questions as to what our needs were,excellant explainations as to each product we were considering buying.Friendly,supportive service.
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