Bensons For Beds - Waterlooville743 Reviews 

Great service, efficient, friendly, professional.

Great service and a quality product. Really useful buying advice.

Good experience buying a bed in Waterlooville store. Helpful customer service. Still waiting for the bed to arrive as a 4 week wait so can’t comment on delivery as of yet. Fingers crossed all is ok.

Great customer service and knowledgeable staff.

I already knew which bed and mattress I wanted as I looked online so the process of buying it was simple, nice friendly staff, not pushy at all, just helpful.

The man who helped us was really nice and friendly. Andy from the waterlooville branch was very helpful.

not being harassed being able to take our own time

The lady who served us was extremely. helpful and pleasant and showd us several options before we chose the bed we wanted

Helpful attention from the assistant. No pressure salesmanship.

The staff is store(Andrew) very knowledgeable and not pushy, but really good advisor.

Charlie has sold the family beds before so we were thrilled to see him in our local branch. My only complaint is that the website advised approx 5 weeks for delivery but my confirmation says its 8!

Recently purchased the Slumberland Ultimate wool mattress in a medium.
After making 2 very costly mistakes ordering matresses far too firm for me (my own silly fault), Bensons exchanged my matresses TWICE under the guarantee with no hassle whatsoever. I'm so pleased to say, i have finally found comfort! This feels like a dream to sleep on. It's well made, super comfortable and so supportive for my back as I'm a back sleeper. The wool topping keeps me so cool & temperature regulated, I don't find myself stripping off in the night to cool down anymore! And for the first time in 15 years... I do not need a thick foam topper over the top of my mattress! I hope it lasts many years ahead, as I now actually look forward to bed times! Delivery smooth & courteous ( as all 3 have been). Massive thanks to Andy from the Waterlooville branch for finally making my sleeps so happy!!!! 😀

Good service

Lovely customer service, I was in the shop and out in 20 min with exactly the purchase I went in to buy

The sales assistant was extremely knowledgeable and provide us with good information in an easy digestible way

Our experience in the show room was very good, staff very helpful& informative. We were freely allowed to explore the beds & try them.
We highly recommend all the staff we dealt with in your Waterlooville store.
Where the problem came was the long wait for it to be delivered. We had the keys to our new house 9th April but didn't receive the bed until 28th May. It was due to arrive 22nd May but was postponed due to the mattress not arriving. This we feel is a very long wait & would possibly prevent us from coming to you for other beds we need for guest rooms. It was this wait time that has reduced the number of stars we have given you.
The delivery& set up of the bed went well apart from we have a black mark on the side of the new mattress, which means it did not arrive in perfect condition.

We were attended to straight away and the staff listened to our issues with coming to a decision with a mattress of choice and we were able to find the suitable mattress that was just right for both me and my wife. We hope that with the choice of the winter/summer mattress with variable sides we have made the right decision, although we were only able to experience lying on the summer side (which was just Goldylux like :)), we trust that the winter side would be just as good. Only hoping that the delivery will be as arranged, cross fingers.

Staff very friendly and knowledgable

The moment I walked Into Waterlooville branch in Hampshire you are greeted with professionalism and they can’t do enough to help you find the bed that suits your needs. The experience was so good. I bought 2TV beds which are to be delivered to my new home on the 7th Of June 2024 well done all you professional staff at Waterlooville Hampshire kind regards, Kim Green