Great service in store from Owen at Weston Super Mare, very knowledgeable, helpful and no pressure. Great interest free credit offer and prices for brand name quality. Helpful order progress updates... See more
Company replied
Location
Switch locationUnit 6b Marchfield Way, Weston Retail Park, BS23 3YZ Weston Super Mare, Avon, GB
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See what reviewers are saying
Just visited the Weston SuperMare branch and bought a mattress of the outstanding Irfan who really was an excellent ambassador for your company. He listened to what we thought we wanted and then expla... See more
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The team arrived on time. Were polite and did a good job taking all the rubbish however I know accidents happen but a valuable oil painting was knocked off my hall wall which fell onto my doorbell mec... See more
Company replied
Helpful, informative & welcoming sales staff member in my local store. I was kept well informed by Bensons of estimated delivery date & time slot, with a means to track progress of such. I was phoned... See more
Company replied
Company details
About Bensons For Beds - Weston Super Mare376
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ, Weston Super Mare, Avon, United Kingdom
- 1934635946
4.7
Excellent
269 reviews
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Reply from Bensons For Beds - Weston Super Mare376
Thank you! 😊 We’re so glad our team could take the time to listen and explain — that’s exactly the experience we aim to give every customer.
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist✨
Shop very helpful and delivered on…
Shop very helpful and delivered on time, delivery team carried mattress up stairs and unpacked
April 25, 2026
Reply from Bensons For Beds - Weston Super Mare376
That’s lovely to hear—on-time delivery and extra care are all part of the service! Thanks for choosing us 🙌
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist
Thank you to the delivery team who were…
Thank you to the delivery team who were courteous and helpful. They kindly assembled my bed and disposed of all the packaging.
April 16, 2026
Unprompted review
Reply from Bensons For Beds - Weston Super Mare376
Thank you! We’re delighted to hear our delivery team were courteous and helpful, and that they assembled your bed and cleared away the packaging for you. Enjoy your new bed,
Megan | Customer Care Specialist🌟
The purchase of the bed and mattress…
The purchase of the bed and mattress was made easy by the sales staff, we're kept updated on progress along with informed of delivery date and time. The two guys who delivered the bed and assembled were professional a d took all pa king away.
April 13, 2026
Reply from Bensons For Beds - Weston Super Mare376
Much appreciated! From purchase to delivery and assembly, we’re so pleased everything went smoothly ⭐
We hope it brings you lots of comfort and smiles!
Megan | Customer Care Specialist
Good information and advice for looking
Good information and advice for looking after the bed and helpful info
March 30, 2026
Reply from Bensons For Beds - Weston Super Mare376
Thank you! 😊 We’re glad to hear you received good information and helpful advice on looking after your bed. We really appreciate your feedback,
Megan | Customer Care Specialist⭐
Salesman was friendly & helpful
Salesman was friendly & helpful, advised me which mattress to try, based on my requirements .Worked out a finance deal for me. The delivery men were friendly & helpful, took away my old mattress(£50fee) they wrapped it, green plastic. It was discreet which was nice as it was a very old mattress.
March 28, 2026
Reply from Bensons For Beds - Weston Super Mare376
Thank you for your lovely review! 😊 We’re so pleased to hear the salesperson was friendly and helpful, took the time to recommend the right mattress, and worked out a finance deal that suited you. It’s also great to know the delivery team were just as friendly and handled the old mattress removal discreetly and professionally. Thanks for choosing Bensons—enjoy your new mattress,
Megan | Customer Care Specialist ✨
very helpful and very proffesonal
March 31, 2026
Reply from Bensons For Beds - Weston Super Mare376
Thank you for the feedback! We’re so pleased you found our team very helpful and very professional — that’s exactly what we aim for!
Sleep well,
Megan | Customer Care Specialist✨
Great customer service and staff…
Great customer service and staff attitude from shopping for a bed to our new bed being delivered!
March 14, 2026
Reply from Bensons For Beds - Weston Super Mare376
Thank you Caroline! So glad you enjoyed great customer service from shopping right through to delivery — the team will be thrilled to hear it 😊🛏️✨
We hope to welcome you back soon!
Megan at Customer Care
Great service
In store staff, after sale contact and delivery drivers all brilliant. Really pleased with new mattress and service received
February 22, 2026
Reply from Bensons For Beds - Weston Super Mare376
We appreciate your lovely feedback! We're so glad to hear that you found our in-store staff, after-sale contact, and delivery drivers all brilliant. We're really pleased you're delighted with your new mattress and the service you received.
Team Bensons - Jessica
Reply from Bensons For Beds - Weston Super Mare376
Thank you so much for your lovely review! I’m really pleased to hear you received great service throughout your experience with us.
Hope to see you again in the future,
Megan at Customer Care!
Excellent customer service from the…
Excellent customer service from the sales team.
Extremely pleased with our purchase.
Delivery on time, quick & efficient service all round.
March 8, 2026
Reply from Bensons For Beds - Weston Super Mare376
Thank you so much for your wonderful review! I’m really pleased to hear you received excellent customer service from our sales team and that you’re extremely happy with your purchase. It’s great to know your delivery arrived on time and that everything was handled quickly and efficiently.
Your satisfaction means the world to us,
Megan at Customer Care
We found the service was excellent
We found the service was excellent. Ricky was helpful, informative and efficient without being pushy. The products were of good quality and we did not feel rushed or pressured to make a decision. There were discounts available which also helped us in our choice of product. Choosing a new mattress was a much easier experience than we had anticipated.
March 7, 2026
Unprompted review
Reply from Bensons For Beds - Weston Super Mare376
Ellie,
We're happy to hear that you found our service excellent. It's great to know that you felt supported by our helpful, informative, and efficient team, and that you appreciated the quality of our products. We appreciate that you felt at ease making your decision and that the discounts were beneficial.
Thank you for your positive review - Lauryn at Customer Care.
Excellent service from start to finish…
Excellent service from start to finish .
Delivery men were excellent , efficient and polite .
Put the bed up very quickly
Very happy with everything
March 8, 2026
Reply from Bensons For Beds - Weston Super Mare376
Thank you so much for your wonderful feedback! We're delighted to hear you received excellent service from start to finish. It’s great to know the delivery team were efficient, polite, and had your bed set up so quickly. We're really happy everything went smoothly for you. – Megan at Customer Care
Reply from Bensons For Beds - Weston Super Mare376
Anna,
We appreciate your review! We're delighted you received excellent service and found our products of good quality. Thanks!
Stewart - Team Bensons
Double bef
Excellent customer service. Very helpful. Would recommend anyone to visit if looking for a bed.
February 23, 2026
Reply from Bensons For Beds - Weston Super Mare376
Really appreciate your lovely feedback Mrs Ashford! Great to know the service was excellent and helpful. Thanks so much for recommending us,
Megan at Customer Care⭐
Good efficient service with care and…
Good efficient service with care and attention.
February 23, 2026
Reply from Bensons For Beds - Weston Super Mare376
Thanks so much Jason! Delighted the service was both efficient and delivered with care.
We truly appreciate your feedback.
Megan at Customer Care🙌
Helpful assistant in store and delivery…
Helpful assistant in store and delivery on time
February 20, 2026
Reply from Bensons For Beds - Weston Super Mare376
We appreciate your positive feedback regarding the helpful assistant and timely delivery; we are so glad you were happy!
Stewart - Team Bensons
Friendly informative staff and a prompt…
Friendly informative staff and a prompt delivery. Would highly recommend this company.
February 11, 2026
Reply from Bensons For Beds - Weston Super Mare376
We appreciate your recommendation! We're so happy to hear that our staff was friendly and informative and that you experienced a prompt delivery.
Reply from Bensons For Beds - Weston Super Mare376
We're delighted you were happy with our customer service and attention to detail. Thank you for your positive review – Lauryn at Customer Care 💜
Bensons of beds at Weston supermare was…
Bensons of beds at Weston supermare was a great experience, friendly staff very helpful,very professional, my delivery was excellent and kept informed of arrival, my bed room furniture looks amazing, room now complete, just like to say thank you all at Weston branch you do amazing service
February 11, 2026
Unprompted review
Reply from Bensons For Beds - Weston Super Mare376
We're happy to hear that you had a great experience at our Weston supermare location. It's wonderful to know that you found our staff friendly, helpful and professional, and that you were kept informed regarding your excellent delivery.
Stewart - Bensons Team
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