Helpful, informative & welcoming sales staff member in my local store. I was kept well informed by Bensons of estimated delivery date & time slot, with a means to track progress of such. I was phoned... See more
Location
Switch locationUnit 6b Marchfield Way, Weston Retail Park, BS23 3YZ Weston Super Mare, Avon, GB
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See what reviewers are saying
Great company to deal with very helpful , delivery on time the men who delivered were great, Thank you.
Company replied
The team arrived on time. Were polite and did a good job taking all the rubbish however I know accidents happen but a valuable oil painting was knocked off my hall wall which fell onto my doorbell mec... See more
Company replied
Ricky greeted us in the showroom with lots of simple information and choices, but no hard sell. Regular e-mails notified us of progress with our order, including quality checking. The bed was very wel... See more
Company replied
Company details
About Bensons For Beds - Weston Super Mare376
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ, Weston Super Mare, Avon, United Kingdom
- 1934635946
4.7
Excellent
258 reviews
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We found the service was excellent
We found the service was excellent. Ricky was helpful, informative and efficient without being pushy. The products were of good quality and we did not feel rushed or pressured to make a decision. There were discounts available which also helped us in our choice of product. Choosing a new mattress was a much easier experience than we had anticipated.
March 7, 2026
Unprompted review
Reply from Bensons For Beds - Weston Super Mare376
Ellie,
We're happy to hear that you found our service excellent. It's great to know that you felt supported by our helpful, informative, and efficient team, and that you appreciated the quality of our products. We appreciate that you felt at ease making your decision and that the discounts were beneficial.
Thank you for your positive review - Lauryn at Customer Care.
Excellent service from start to finish…
Excellent service from start to finish .
Delivery men were excellent , efficient and polite .
Put the bed up very quickly
Very happy with everything
March 8, 2026
Reply from Bensons For Beds - Weston Super Mare376
Thank you so much for your wonderful feedback! We're delighted to hear you received excellent service from start to finish. It’s great to know the delivery team were efficient, polite, and had your bed set up so quickly. We're really happy everything went smoothly for you. – Megan at Customer Care
Reply from Bensons For Beds - Weston Super Mare376
Anna,
We appreciate your review! We're delighted you received excellent service and found our products of good quality. Thanks!
Stewart - Team Bensons
Double bef
Excellent customer service. Very helpful. Would recommend anyone to visit if looking for a bed.
February 23, 2026
Reply from Bensons For Beds - Weston Super Mare376
Really appreciate your lovely feedback Mrs Ashford! Great to know the service was excellent and helpful. Thanks so much for recommending us,
Megan at Customer Care⭐
Good efficient service with care and…
Good efficient service with care and attention.
February 23, 2026
Reply from Bensons For Beds - Weston Super Mare376
Thanks so much Jason! Delighted the service was both efficient and delivered with care.
We truly appreciate your feedback.
Megan at Customer Care🙌
Helpful assistant in store and delivery…
Helpful assistant in store and delivery on time
February 20, 2026
Reply from Bensons For Beds - Weston Super Mare376
We appreciate your positive feedback regarding the helpful assistant and timely delivery; we are so glad you were happy!
Stewart - Team Bensons
Friendly informative staff and a prompt…
Friendly informative staff and a prompt delivery. Would highly recommend this company.
February 11, 2026
Reply from Bensons For Beds - Weston Super Mare376
We appreciate your recommendation! We're so happy to hear that our staff was friendly and informative and that you experienced a prompt delivery.
Reply from Bensons For Beds - Weston Super Mare376
We're delighted you were happy with our customer service and attention to detail. Thank you for your positive review – Lauryn at Customer Care 💜
Bensons of beds at Weston supermare was…
Bensons of beds at Weston supermare was a great experience, friendly staff very helpful,very professional, my delivery was excellent and kept informed of arrival, my bed room furniture looks amazing, room now complete, just like to say thank you all at Weston branch you do amazing service
February 11, 2026
Unprompted review
Reply from Bensons For Beds - Weston Super Mare376
We're happy to hear that you had a great experience at our Weston supermare location. It's wonderful to know that you found our staff friendly, helpful and professional, and that you were kept informed regarding your excellent delivery.
Stewart - Bensons Team
Like clockwork
The correct product was delivered on time and was installed in the upstairs bedroom. The old mattress was taken away to be recycled
February 6, 2026
Unprompted review
Reply from Bensons For Beds - Weston Super Mare376
We're happy to hear that the correct product was delivered and installed successfully! We appreciate you mentioning our mattress recycling service and your positive feedback.
John and Austin were absolutely amazing…
John and Austin were absolutely amazing going above and beyond. Very caring, considerate and helpful. Can't fault a single thing .
February 5, 2026
Unprompted review
Reply from Bensons For Beds - Weston Super Mare376
We're happy to hear that our team provided such excellent service! We appreciate your kind words and are so glad you had a positive experience.
Helpful and friendly staff member…
Helpful and friendly staff member explained the choices.
Then were given time on our own without any pressure to make our decision.
We’ve used the store previously and that was a positive experience as well.
January 31, 2026
Reply from Bensons For Beds - Weston Super Mare376
We're happy to hear that our staff was helpful and friendly, and that you were given time to decide without pressure. We appreciate your positive feedback and that you've had positive experiences with us.
We truly appreciate your feedback.
Megan at Customer Care
Very easy ordering process
Very easy ordering process.
Staff were pleasant and helpful.
January 27, 2026
Reply from Bensons For Beds - Weston Super Mare376
We're so happy the ordering process was easy, and our staff were pleasant and helpful! We appreciate your positive feedback,
Megan at Customer Care
Chap that sold me the bed was very …
Chap that sold me the bed was very helpful and friendly
January 7, 2026
Unprompted review
Reply from Bensons For Beds - Weston Super Mare376
We appreciate your positive feedback! We're so glad the team member was helpful and friendly during your bed purchase.
Helpful staff in store helped us choose…
Helpful staff in store helped us choose the right mattress , well worth the visit , as the mattresses varied considerably, which I wouldn’t have experienced online . Just finally brought on line for price
January 19, 2026
Unprompted review
Reply from Bensons For Beds - Weston Super Mare376
We're happy to hear that our staff were helpful in choosing the right mattress! We appreciate you visiting our store to experience the difference in mattresses. Thank you for your feedback.
Friendly service
Friendly service. Enough information on the products without being pushy and over talking us.
January 15, 2026
Reply from Bensons For Beds - Weston Super Mare376
We appreciate you taking the time to share your feedback. We're happy to hear that you found our service friendly and informative without being overwhelming.
Happy with the service
Happy with the service
Polite salesman Ifram
January 6, 2026
Unprompted review
Reply from Bensons For Beds - Weston Super Mare376
Thank you for your feedback! We’re happy to hear you were pleased with the service and that Ifram was polite and helpful. We’ll make sure he gets your kind words! 😊
Sleep well,
- Megan at Customer Care!
Nothing exceptional
Nothing exceptional , i asked to be shown same as i had, he did. And i bought it.
December 22, 2025
Reply from Bensons For Beds - Weston Super Mare376
We appreciate your purchase and are glad the team member met your needs. We value your feedback and hope to see you again in the future.
Best Wishes,
Megan at Customer Care
Bensons for beds in Weston super mare
Bensons for beds in Weston super mare, excellent service from start to finish, Manager Ricky very helpful, placed the order with Irfan a few days later also lovely pleasant person. Spoke to a person called Owen to set up the finance a little trouble due to moving house but he sorted it or us. Would 100% recommend them.
November 15, 2025
Unprompted review
Reply from Bensons For Beds - Weston Super Mare376
We're happy to hear that you had an excellent experience at our location. We appreciate your positive feedback regarding the helpful service you received throughout your order. We are glad that our team was able to assist you. Thanks for recommending us,
Megan at Customer Care
Excellent service
Excellent service, friendly and helpful customer service. Made the whole process very easy.
November 8, 2025
Reply from Bensons For Beds - Weston Super Mare376
Thank you for your feedback Roger. We’re delighted to hear that our customer service team made the process easy and provided friendly, helpful support throughout. Ensuring a smooth experience for our customers is always our priority.
Thank you for your positive review Roger – Lauryn at Customer Care 💜
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