Helpful, informative & welcoming sales staff member in my local store. I was kept well informed by Bensons of estimated delivery date & time slot, with a means to track progress of such. I was phoned... See more
Location
Switch locationUnit 6b Marchfield Way, Weston Retail Park, BS23 3YZ Weston Super Mare, Avon, GB
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Great company to deal with very helpful , delivery on time the men who delivered were great, Thank you.
Company replied
The team arrived on time. Were polite and did a good job taking all the rubbish however I know accidents happen but a valuable oil painting was knocked off my hall wall which fell onto my doorbell mec... See more
Company replied
Ricky greeted us in the showroom with lots of simple information and choices, but no hard sell. Regular e-mails notified us of progress with our order, including quality checking. The bed was very wel... See more
Company replied
Company details
About Bensons For Beds - Weston Super Mare376
Written by the company
Contact info
Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ, Weston Super Mare, Avon, United Kingdom
- 1934635946
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Our third time purchasing from Weston…
Our third time purchasing from Weston branch. Always friendly, knowledgeable & patient!
I felt that the customer service I received was exemplary.
I felt that the customer service I received from the team was exemplary.
Excellent service as always and that is…
Excellent service as always and that is why we always come back to Bensons time and time again
Knowledgeable and easy to talk to
Brilliant
We dealt with the Weston-super-Mare branch and they couldn’t have been more helpful. They were informative and helped us choose the best bed and frame for our needs. We would highly recommend
Excellent service by Ricky
Excellent service by Ricky, for whom nothing was too much trouble.
Helpful friendly staff
Helpful friendly staff, offering good advice when needed, not in your face. Good selection of products. Good quality.
The salesman was very helpful had good…
The salesman was very helpful had good knowledge of the beds.
Plenty of information but not pushy
We went to the Weston-super-Mare branch looking for a new king size bed. We were welcomed to the store and given free reign to try any of the beds in the showroom. We were also told if we had any questions then just ask. I much prefer this approach as personally I hate pushy sales staff who barely let you get through the door before bombarding you with questions. We had as much time as we needed and finally settled on one of the first beds we tried!!
The overall experience was relaxed and we achieved exactly what we went in for, a new bed!
Great Service
Bought a mattress at the weekend from your Weston Super Mare store and the lady that served us was just great. Knowledgeable but not pushy and very helpful.
Very good service
The service was friendly helpful and informative without being pushy.
Excellent customer service from the…
Excellent customer service from the team in Weston super Mare branch
Excellent customer service, a concept sadly lacking in many shops today!
My wife and I were considering changing the mattress on our bed. Ricky welcomed us into the store and enquired about our requirements. We explained in detail what we were looking for. He told us that each mattress was available in any size and was interchangeable with the different types of divan, about the various technologies available (sprung, memory foam etc), and the warranties provided with each of the price ranges. He invited us to explore the store and try out any that we might be interested in. We tried several different options and decided upon a mattress with an iGel topper. Ricky then explained the deals available if we included the divan base, the different colour and storage options. Once he showed us the power ottoman option we decided to go ahead. He gave us an excellent price, which included removal/recycling our old bed, a mattress protector, complimentary damage insurance and power lift assembly. Ricky was friendly and extremely helpful. We never felt that we were being pressured into anything, he answered all our questions and was very polite and patient during our visit. We were extremely grateful for his assistance helping us to make the best choice, and deal, for our purchase.
Great service from choosing the bed to…
Great service from choosing the bed to the delivery guys.
GREAT EXPERIENCE WITHOUT PRESSURE
Ricky made us feel very welcome without being too pushy and was very knowledgeable regarding his products. Went to other stores for comparison but went back to Ricky as very impressed. Thanks Ricky.
Very knowledgeable of all beds and…
Very knowledgeable of all beds and options, friendly and helpful, didnt feel rushed.
Friendly and knowledgeable Emily was…
Friendly and knowledgeable Emily was great and really understood what I wanted and helped me pick out a bed I liked but when we realised that the delivery date was TBC she then found me something that I liked even more.
Great team and great service !
Emily at your Weston super Mare branch…
Emily at your Weston super Mare branch was an invaluable source of information in helping me choose a bed. She was also friendly and not over bearing in helping me make my decision. All in all a pleasant shopping experience for me.
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