Bensons For Beds - Weston Super Mare376 Reviews 

258
TrustScore 4.5 out of 5

4.7

Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ Weston Super Mare, Avon, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Helpful, informative & welcoming sales staff member in my local store. I was kept well informed by Bensons of estimated delivery date & time slot, with a means to track progress of such. I was phoned... See more

Rated 5 out of 5 stars

Great company to deal with very helpful , delivery on time the men who delivered were great, Thank you.

Company replied

Rated 4 out of 5 stars

The team arrived on time. Were polite and did a good job taking all the rubbish however I know accidents happen but a valuable oil painting was knocked off my hall wall which fell onto my doorbell mec... See more

Company replied

Rated 5 out of 5 stars

Ricky greeted us in the showroom with lots of simple information and choices, but no hard sell. Regular e-mails notified us of progress with our order, including quality checking. The bed was very wel... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Weston Super Mare376

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ, Weston Super Mare, Avon, United Kingdom

  • 1934635946

4.7

Excellent

TrustScore 4.5 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(258)

25,307 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

We dealt with the Weston-super-Mare branch and they couldn’t have been more helpful. They were informative and helped us choose the best bed and frame for our needs. We would highly recommend

March 4, 2024
Rated 5 out of 5 stars

Plenty of information but not pushy

We went to the Weston-super-Mare branch looking for a new king size bed. We were welcomed to the store and given free reign to try any of the beds in the showroom. We were also told if we had any questions then just ask. I much prefer this approach as personally I hate pushy sales staff who barely let you get through the door before bombarding you with questions. We had as much time as we needed and finally settled on one of the first beds we tried!!
The overall experience was relaxed and we achieved exactly what we went in for, a new bed!

February 20, 2024
Rated 5 out of 5 stars

Great Service

Bought a mattress at the weekend from your Weston Super Mare store and the lady that served us was just great. Knowledgeable but not pushy and very helpful.

February 10, 2024
Rated 5 out of 5 stars

Excellent customer service, a concept sadly lacking in many shops today!

My wife and I were considering changing the mattress on our bed. Ricky welcomed us into the store and enquired about our requirements. We explained in detail what we were looking for. He told us that each mattress was available in any size and was interchangeable with the different types of divan, about the various technologies available (sprung, memory foam etc), and the warranties provided with each of the price ranges. He invited us to explore the store and try out any that we might be interested in. We tried several different options and decided upon a mattress with an iGel topper. Ricky then explained the deals available if we included the divan base, the different colour and storage options. Once he showed us the power ottoman option we decided to go ahead. He gave us an excellent price, which included removal/recycling our old bed, a mattress protector, complimentary damage insurance and power lift assembly. Ricky was friendly and extremely helpful. We never felt that we were being pressured into anything, he answered all our questions and was very polite and patient during our visit. We were extremely grateful for his assistance helping us to make the best choice, and deal, for our purchase.

February 10, 2024
Rated 5 out of 5 stars

Friendly and knowledgeable Emily was…

Friendly and knowledgeable Emily was great and really understood what I wanted and helped me pick out a bed I liked but when we realised that the delivery date was TBC she then found me something that I liked even more.

Great team and great service !

February 5, 2024
Rated 5 out of 5 stars

Emily at your Weston super Mare branch…

Emily at your Weston super Mare branch was an invaluable source of information in helping me choose a bed. She was also friendly and not over bearing in helping me make my decision. All in all a pleasant shopping experience for me.

January 30, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look