Had a great experience at Bensons. Met a lovely lady called Carole. She was so helpful and informative and just a really nice lady. I bought a new tempur mattress with her help and am looking forwar... See more
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From purchase to delivery - seamless. Couldn't fault a thing. No pressure in store - I actually bought on a whim and had no intention of looking at beds that particular day. Staff were friendly but... See more
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Everything went like clockwork, starting with Andy and Sean bringing the bed, they rang and said they would be with me in 35 mins and they were. We had seven large boxes for the bed! It was soon del... See more
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From purchase to delivery I had excellent customer service. In the shop the salesperson (Carol) was very attentive but not pushy. She spent time with me whilst I looked at the different beds and mattr... See more
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Company details
About Bensons For Beds - Wigan21
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 9 Robin Retail Park, WN5 0UH, Wigan, Greater Manchester, United Kingdom
- 1942218800
4.7
Excellent
255 reviews
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Everything went like clockwork
Everything went like clockwork, starting with Andy and Sean bringing the bed, they rang and said they would be with me in 35 mins and they were. We had seven large boxes for the bed! It was soon delivered , no problems, I then phoned Alan who was building the bed, he arrived within 40 mins and started straight away building the bed. It was built possibly 1 hr 30mins later. Unfortunately my husband broke his hip 6 weeks ago and the bed was a little high for him, so Alan had an idea he took the legs off and put little castors on instead. This made the difference and my husband can get in and out of the bed.
The bed is excellent it’s lovely to move the mattress up or down when we want. We have had 2 of the best nights sleep we have had in a long time. It did not take any getting used to. We love it.
Thank you to Sean, Andy and Alan but especially Lorraine who sold us the bed, she said we would love it and we do
July 13, 2026
Reply from Bensons For Beds - Wigan21
We are so pleased to hear about your excellent experience with our team, from the delivery to the assembly of your new bed. It's wonderful that the adjustments made by our team member have made such a positive difference for your husband. We are especially happy that you are enjoying the comfort and functionality of your new bed and getting such great sleep.
Mattress search
I asked a member of staff to advise me about various mattresses and she was extremely knowledgeable and gave me lots of advice
July 14, 2026
Reply from Bensons For Beds - Wigan21
We're so pleased to hear that our team member was extremely knowledgeable and provided you with lots of helpful advice about our mattresses. It's wonderful to know you had such a positive experience!
Great.Carol took us to the test bed and…
Great.Carol took us to the test bed and explained how it works.Carol was so helpful and very knowledgeable.The Mattress we bought is great.
July 12, 2026
Reply from Bensons For Beds - Wigan21
We're so pleased you had a great experience and that our team member was so helpful and knowledgeable in explaining how everything works. It's wonderful to hear you're enjoying your new mattress!
Had a great experience at Bensons
Had a great experience at Bensons. Met a lovely lady called Carole. She was so helpful and informative and just a really nice lady. I bought a new tempur mattress with her help and am looking forward to receiving it.
June 29, 2026
Reply from Bensons For Beds - Wigan21
We're so pleased you had a great experience and found our colleague so helpful and informative. We hope you enjoy your new mattress!
Team Bensons
Reply from Bensons For Beds - Wigan21
We're so pleased our team member at the Wigan store was very helpful. Thank you for sharing your positive experience with us!
Team Bensons
5 stars from us...
January 25, 2026
Reply from Bensons For Beds - Wigan21
Thank you for your feedback!
Team Bensons
Full marks.
From purchase to delivery - seamless. Couldn't fault a thing.
No pressure in store - I actually bought on a whim and had no intention of looking at beds that particular day. Staff were friendly but not pushy and extremely helpful.
Delivery was perfect. Would definitely recommend.
June 18, 2026
Reply from Bensons For Beds - Wigan21
We're so pleased to hear your experience, from purchase to delivery, was seamless and that our team was helpful without being pushy. Thank you for your wonderful recommendation!
Team Bensons
Lorraine was very helpful and very…
Lorraine was very helpful and very patient while i tried various beds.
June 19, 2026
Reply from Bensons For Beds - Wigan21
We're delighted Lorraine provided such patient and helpful service. Thank you for sharing your positive experience!
Team Bensons
Good helpful and professional and…
Good helpful and professional and pleasant staff they most especially carol and Ian
May 29, 2026
Reply from Bensons For Beds - Wigan21
We're so pleased our team was helpful, professional, and pleasant. Thank you for your kind words!
Team Bensons
Excellent Customer Service.
From purchase to delivery I had excellent customer service. In the shop the salesperson (Carol) was very attentive but not pushy. She spent time with me whilst I looked at the different beds and mattresses giving me adequate time to make my choice. I got regular updates throughout the process. Happy with the quality of the goods. The guys who delivered were professional and engaged with me throughout. They were very efficient and left no mess. Would definitely buy again from Bensons for Beds.
April 26, 2026
Reply from Bensons For Beds - Wigan21
We are so pleased to hear about your excellent experience, from the attentive service in-store to the efficient delivery. It's wonderful that our team provided such a positive journey. Thank you for your kind words!
Team Bensons
I dealt with Ian in the Wigan branch…
I dealt with Ian in the Wigan branch and he really helped us pick the perfect mattress and bed frame. Couldn’t be more happy. Great customer service. Would recommend.
May 25, 2026
Reply from Bensons For Beds - Wigan21
We're so happy our team member at the Wigan branch helped you choose the perfect mattress and bed frame. We appreciate your recommendation!
Team Bensons
Great customer service
Great customer service
Very sturdy bed
Delivery men were very professional and did a very good job
May 23, 2026
Reply from Bensons For Beds - Wigan21
We're so pleased you had a great experience with our customer service and delivery team. Thank you for sharing!
Team Bensons
The store staff were very helpful and…
The store staff were very helpful and friendly, delivery was on time 😊
April 29, 2026
Reply from Bensons For Beds - Wigan21
We're so glad our staff was helpful and friendly, and that delivery was on time. Thank you for your feedback!
Team Bensons - Jess
Received excellent service in the shop…
Received excellent service in the shop and delivery was quick, the guys only took half an hour to assemble new bed and take the old bed away.
May 11, 2026
Reply from Bensons For Beds - Wigan21
We're so happy you received excellent service in-store and that delivery was quick! It's great our team assembled your new bed swiftly.
Team Bensons - Jess
Staff very polite and helpful in every…
Staff very polite and helpful in every way no pressure one lady forgot this lady name went above and beyond in every way thank you.
May 1, 2026
Reply from Bensons For Beds - Wigan21
We appreciate your kind words! 😊 We're so pleased our staff were polite and helpful, providing a no-pressure experience. We'll be sure to share your appreciation. ✨
Team Bensons
Reply from Bensons For Beds - Wigan21
Thank you! 😊 We love an efficient, problem‑free delivery—just how it should be. Enjoy,
Megan | Customer Care Specialist🛏️
Recently purchased a gas lift ottoman…
Recently purchased a gas lift ottoman bed with a tempur mattress from the Wigan store. We have had great service and the communication has been second to none! I would really recommend! The lady who took our order gave us great advice and we are very happy with the finished product. Five star service ⭐️
March 28, 2026
Unprompted review
Reply from Bensons For Beds - Wigan21
Thank you for the fantastic review! We’re thrilled you received such great service and communication from our Wigan team. We’ll be sure to pass on your kind words—five‑star feedback like this means so much to us,
Megan | Customer Care Specialist⭐️
Sales lady was helpful and friendly
Sales lady was helpful and friendly, not too pushy.
The item is great quality and arrived on time!
April 11, 2026
Reply from Bensons For Beds - Wigan21
We're happy to hear that our sales colleague was helpful and friendly without being too pushy! We're also glad the item arrived on time and is great quality.
Team Bensons
Delighted with my purchase
Delighted with my purchase, my new bed looks great and is so comfortable. Delivery was quick and very smooth. The delivery driver Vitalisus and driver assistant Ben assembled the bed really quickly , they were so efficient and very friendly and ensured they removed my old bed and packaging from the new bed fully with no mess left behind. Very professional lads !
April 13, 2026
Reply from Bensons For Beds - Wigan21
We're delighted you're so happy with your new comfortable bed! It's great the delivery and assembly were quick and smooth. We appreciate you mentioning how efficient and friendly the delivery team were, along with their thorough cleanup.
Team Bensons
Great service
Great service . The lady shown us around as we chose and bed frame and mattress. We was only in 15 mins from choosing a bed to getting it paid and delivery date sorted . Non pushy and very easy to chat with . Great experience 10/10
April 9, 2026
Reply from Bensons For Beds - Wigan21
We're so glad to hear about the great service you received! It's wonderful that your bed and mattress selection was so efficient and easy, with no pressure. We appreciate your feedback!
Team Bensons
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