From going into store and Debbie the sales person dealing with us to the delivery everything was really good . Debbie was really helpful in choosing the correct mattress, divan and headboard . Th... See more
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Delighted with my purchase, my new bed looks great and is so comfortable. Delivery was quick and very smooth. The delivery driver Vitalisus and driver assistant Ben assembled the bed really quickly ,... See more
Company replied
very helpful and informative staff. nothing was too much trouble. great range on show and to try. delivery and installation seamless and took all rubbish away after.
Company replied
From purchase to delivery I had excellent customer service. In the shop the salesperson (Carol) was very attentive but not pushy. She spent time with me whilst I looked at the different beds and mattr... See more
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Company details
About Bensons For Beds - Wigan21
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 9 Robin Retail Park, WN5 0UH, Wigan, Greater Manchester, United Kingdom
- 1942218800
4.7
Excellent
262 reviews
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Very well stocked and clean store with a wide selection of beds
Peter who we met at Wigan store was very helpful and knowledgable
April 18, 2024
The sales assistant was very helpful…
The sales assistant was very helpful and efficient, told him what we wanted and all sorted in no time.
April 24, 2024
Unfulfilled promises
Ordered a pillow to come in to store. Ordered on the Sunday and was told it would be I on the Wednesday. Didn't hear anything so called in the following saturday. Was told there was a mistake and was down for delivery to my home. Still no pillow.
April 6, 2024
The moment we stepped in we felt the…
The moment we stepped in we felt the good energy. John was very helpful, with some really good advice and in the end we bought a mattress and a bedframe. Totally recommend. It is not our first purchase and probably won't be the last either.
April 10, 2024
Great advice from the salesperson …
Great advice from the salesperson who explained everything really well. Lots of knowledge about the different mattresses
April 6, 2024
I would recommend Bensons to anyone …
I would recommend Bensons to anyone I bought mattress which was delivered on time by pleasant guy and very respectful and after sleeping on the mattress for 2 weeks I wasn't happy because it wasn't right for my back so went back and asked could I upgrade to a more firmer mattress it was know trouble whatsoever to the pleasant staff I am now so happy with my mattress I sleep better than ever thanks to Bensons.
March 27, 2024
Unprompted review
Good experience
Good experience in store with the knowledgeable staff. Really nice quality bed base at a decent price. Kept up to date with the delivery with regular emails. Delivered on the day they said they would by friendly delivery men. Only negatives would be slightly long 3 week lead time and estimated delivery time was hours out. It would be churlish to knock a star off for that though as they are only minor points.
March 6, 2024
mattress purchase
I was help to select the mattress I needed and confirm that due to my wife being disabled it would meet her needs.
The gentleman who held me was fantastic giving me all the time needed to make the correct selection.
March 13, 2024
Stress free experience to buying our first bed!
Phil was extremely helpful and patient with us. Very knowledgable and gave us such a good price. Very happy with every aspect of the service.
March 6, 2024
The lady I saw was extremely pleasant…
The lady I saw was extremely pleasant and professional. She explained every aspect of each mattress and recommended the one which was best for my needs. There was no pressure to buy what I wasn’t totally happy with. Her name is Carol Anne and she was so nice and lovely to deal with. A credit to Bensons for beds.
March 7, 2024
Quick and attentive service with…
Quick and attentive service with advice. Given time to try the beds and efficient purchase process.
February 27, 2024
The sales assistant was very helpful…
The sales assistant was very helpful and knowledgeable. He was not pushy.
February 21, 2024
Peter was great in the Wigan store
Peter was great in the Wigan store, really went out of his way to help us make our own informed decisions. Easy and stress free visit. Thank you.
February 24, 2024
Helpful knowledgable sales lady not…
Helpful knowledgable sales lady not pushy informative and helped us to choose right bed for us
February 21, 2024
Very helpful and nothing was too much…
Very helpful and nothing was too much trouble.
February 20, 2024
Excellent delivery service
Had mattress delivered by Sean and Andy. They were on time professional, friendly and tidied up before leaving.
January 19, 2024
Peter - Wigan
The guy (Peter) was helpful, informative and Accommodating to our ever changing mind. Thank you.
February 17, 2024
The sales person took time and was not…
The sales person took time and was not rushed
February 11, 2024
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