Bensons for Beds, Witney branch, was an excellent choice for our new mattress. The staff were not only friendly and helpful but knew all about the products that they were selling. Will definitely go... See more
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I want to thank Evy and her colleague for a very positive experience at Witney. She was so knowledgeable and helpful, very thorough in explaining all the types of beds and mattresses. I was a bit appr... See more
Company replied
Good service The sales lady _ Hannah was fantastic _ pleasant, cheerful, professional, knows her job very well. The Bensons store in Witney is clean, tidy, and i loved the technology of ma... See more
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Always happy to recognise great service and that's what we got from Bensons from the minute we walked into the showroom, through the sales process and the delivery. Everything worked as it should. Kno... See more
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Company details
About Bensons For Beds - Witney Woolgate581
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1/2 Woolgate Centre, OX28 6AP, Witney, Oxfordshire, United Kingdom
- 1993702786
4.9
Excellent
374 reviews
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Great experience from sale to delivery
From the time we arrived at the Witney shop our experience without sales pressure but excellent assistance, we were able to choose which bed was best for us.
Delivery was on time, communication was excellent throughout and the delivery men were helpful and pleasant
October 8, 2025
Reply from Bensons For Beds - Witney Woolgate581
We're happy to hear that you received excellent assistance without sales pressure and were able to choose the best bed for you. We appreciate that the delivery was on time and the delivery men were helpful. Thank you for your positive review! – Lauryn at Customer Care 💜
Very helpful staff
Hannah was very helpful (despite having to run two floors of the shop, with several other customers in the shop).
October 16, 2025
Reply from Bensons For Beds - Witney Woolgate581
We appreciate your positive feedback. We're happy to hear that our team member was helpful, even while managing multiple responsibilities and customers. Thank you for your review – Lauryn at Customer Care 💜
Hassle free mattress purchase
Hannah was great at helping me select a mattress for my new apartment. She took into account my budget, desired firmness and materials before presenting me with all the options available. A very friendly service and I would recommend to others.
October 10, 2025
Reply from Bensons For Beds - Witney Woolgate581
We're glad to hear that you received great assistance in selecting a mattress for your new apartment. We appreciate that our team member considered your needs and provided friendly service. Thank you for your recommendation and your review – Lauryn at Customer Care 💜
What an easy & enjoyable experience. . .
We were so relieved to find that choosing/deciding on the right mattress could be such a pleasant and easy experience!
The assistant, Evy, could not have been more friendly & helpful - answering all of our questions but also giving us time and space to try the mattresses and make comparisons ourselves.
October 3, 2025
Reply from Bensons For Beds - Witney Woolgate581
hi Alan, im glad i could help and that you had such a good experience instore i hope you enjoy the mattress once its delivered, and if you have any questions or issues at all feel free to come back into store we are always happy to help.
Served by very knowledgeable Evy
Served by very knowledgeable Evy. She solved our problem very quickly.
October 4, 2025
Reply from Bensons For Beds - Witney Woolgate581
Hi Nigel Thank you for leaving such lovely feedback.
Great service from Bensons for beds
First class service from first choosing the bed through to final delivery and assembly.
September 30, 2025
Unprompted review
Reply from Bensons For Beds - Witney Woolgate581
We're happy to hear that you had a first-class experience, from choosing your bed to the final delivery and assembly. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Salesperson was knowledgeable
Salesperson was knowledgeable, answered our questions and allowed us to decide without being pushy.
September 30, 2025
Unprompted review
Reply from Bensons For Beds - Witney Woolgate581
We're happy to hear that the salesperson's knowledge and no-pressure approach helped you. Thank you for your positive feedback; we appreciate it greatly!
Thank you,
Lauryn at Customer Care
Reply from Bensons For Beds - Witney Woolgate581
Thank you for the lovely feedback—I'm so glad you had a great experience! Take care, Megan at Customer Care.
I wanted to get some help and advice…
I wanted to get some help and advice regarding a new single mattress for my son, and Hannah, was absolutely brilliant. So helpful and informative throughout the whole time, I never felt pressured, but due to her amazing advice and care I bought his mattress, well not sure he would have let me not get it! Very impressed and will be back for advice for our new mattress. Thank you Hannah, running the shop on her own!
September 20, 2025
Unprompted review
Reply from Bensons For Beds - Witney Woolgate581
We're delighted to hear about the excellent assistance you received while choosing a mattress for your son. It's great to know that our team member was so helpful and informative, and that you felt comfortable with the purchase. We appreciate your intention to return for your own mattress needs!
Thank you,
Lauryn at Customer Care.
Both ladies that work in the store were…
Both ladies that work in the store were helpful & knowledgeable
September 15, 2025
Reply from Bensons For Beds - Witney Woolgate581
We appreciate your positive feedback! We are so glad to hear that you found the ladies in our store helpful and knowledgeable.
Best wishes,
Megan at Customer Care
Reply from Bensons For Beds - Witney Woolgate581
Thank you for your review! We strive to provide the best knowledge and advice to our clients. It's great to hear that it was noticed and appreciated. We look forward to working with you again.
A wonderful and professional experience…
A wonderful and professional experience from ordering to delivery. The mattress is perfect and I would thoroughly recommend them.
September 3, 2025
Reply from Bensons For Beds - Witney Woolgate581
We're delighted you had a wonderful, professional experience from start to finish! It's great to know the mattress is perfect. Thank you for recommending us!
Best Wishes,
Megan at Customer Care
Reply from Bensons For Beds - Witney Woolgate581
We're so glad our staff was helpful, knowledgeable, and patient! We appreciate you sharing your positive experience with us.
Take care,
Megan at Customer Care
amazing service the two ladies were fab…
amazing service the two ladies were fab and very knowledgable
August 28, 2025
Reply from Bensons For Beds - Witney Woolgate581
We appreciate your kind words! We are so glad that you found our staff to be knowledgeable and helpful. We hope to see you again, Megan at Customer Care
Amazing Customer Service
Hannah the Manager was extremely patient and helpful allowing me to try and re-try numerous mattresses and pillows as well as answer the many questions I had.
August 18, 2025
Reply from Bensons For Beds - Witney Woolgate581
We're happy to hear that you found our team member to be patient and helpful during your mattress and pillow selection. We appreciate your positive feedback and are glad you enjoyed your experience.
Super staff
Only went in to check the firmness of mattresses, but staff were so helpful and knowledgeable it made sense to buy. Gave all the options without being pushy and really know their stuff
August 15, 2025
Unprompted review
Reply from Bensons For Beds - Witney Woolgate581
We're happy to hear that our staff's knowledge and helpfulness made your purchase decision easier. We appreciate you taking the time to share your positive experience with us! Take care, Megan at Customer Care
Great price and excellent service.
Great service from Hannah, thank you for your help.
August 14, 2025
Reply from Bensons For Beds - Witney Woolgate581
We appreciate you taking the time to share your experience. We are so glad to hear that our service was helpful to you. Thank you, Megan at Customer Care
Excellent service by Hannah
August 14, 2025
Reply from Bensons For Beds - Witney Woolgate581
We're happy to hear that you had such a positive experience. Thank you for your feedback; it means a lot to us. Take care, Megan at Customer Care
We were very impressed with Hannah and…
We were very impressed with Hannah and her product knowledge. She is an excellent advert for your company. As a result we placed our order there and then.
July 28, 2025
Unprompted review
Reply from Bensons For Beds - Witney Woolgate581
Thank you so much for your kind words! We are thrilled to hear that Hannah's product knowledge left a lasting impression and we're even more excited that you placed an order with us. We can't wait for you to experience our products. Thank you for choosing our company, Megan at Customer Care
The advisor was very knowledgeable and…
The advisor was very knowledgeable and able to direct us to the suitable beds
August 7, 2025
Reply from Bensons For Beds - Witney Woolgate581
Thank you for your positive review! Our team takes pride in providing knowledgeable and helpful service to find the perfect bed for our customers. We are glad you had a great experience with us. Come back soon, Megan at Customer Care
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