We had a faulty mattrss and after the Bed technician had been out and we needed a replacement mattress, we very soon had the new mattress delivered. Both the delivery people were very kind and court... See more
Company replied
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Always happy to recognise great service and that's what we got from Bensons from the minute we walked into the showroom, through the sales process and the delivery. Everything worked as it should. Kno... See more
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Evy was lovely and very helpful, on day of picking up the mattress I think we were helped by Hannah who was equally very helpful and friendly
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Good service The sales lady _ Hannah was fantastic _ pleasant, cheerful, professional, knows her job very well. The Bensons store in Witney is clean, tidy, and i loved the technology of ma... See more
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Company details
About Bensons For Beds - Witney Woolgate581
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1/2 Woolgate Centre, OX28 6AP, Witney, Oxfordshire, United Kingdom
- 1993702786
4.8
Excellent
362 reviews
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Helpful delivery men.
May 31, 2026
Reply from Bensons For Beds - Witney Woolgate581
We are pleased to hear you found the delivery team very helpful. Thank you!
Evy's exceptional Customer Service.
Evy's help, assistance and excellent product knowledge provided a very informed buying decision. Her customer service was exceptional & she is a credit to Bensons for Beds and herself!
May 25, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're delighted to hear about the exceptional customer service and product knowledge that led to your informed buying decision. Thank you for your kind words!
Team Bensons
Good sales and delivery
Sales process is good, a nice sales lady helped me trying out different mattress. Delivery is nice and smooth as well
May 25, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're so pleased our sales team provided great assistance and your delivery was smooth. Thank you for your kind words!
Team Bensons
Evy and Hannah very helpful and friendly
Evy was lovely and very helpful, on day of picking up the mattress I think we were helped by Hannah who was equally very helpful and friendly
May 27, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're so glad our team was lovely and very helpful. It's wonderful to hear you had such a positive experience with us! Thank you for your kind words.
Team Bensons
We had a faulty mattrss and after the…
We had a faulty mattrss and after the Bed technician had been out and we needed a replacement mattress, we very soon had the new mattress delivered. Both the delivery people were very kind and courteous. Arriving on time .
We cannot thank Hannah enough at the Witney shop for helping us through all this. She was so helpful and very kind.
May 21, 2026
Unprompted review
Reply from Bensons For Beds - Witney Woolgate581
We're so pleased to hear that we were able to resolve the issue with your mattress promptly. It's wonderful that our delivery team was kind and courteous, arriving on time. We're also glad that our team member at the Witney shop was so helpful and kind. Thank you for your feedback!
Team Bensons
Great team at witney made ordering a…
Great team at witney made ordering a new bed so easy
February 2, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're so glad our team made ordering easy! Thank you for your kind words.
Team Bensons - Jess
On Holiday
Customer service and made to feel at ease with the purchase of our new mattress
May 17, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're so glad our team made you feel at ease with your new mattress purchase! Thank you for sharing.
Team Bensons
The whole process was easy & efficient…
The whole process was easy & efficient from Hannah at the witney store to the day of delivery.
May 15, 2026
Reply from Bensons For Beds - Witney Woolgate581
Thank you for sharing your positive experience! We're so pleased to hear the process was easy and efficient from start to finish. ✨
Team Bensons - Jess
Excellent from start to finish
The lady in the Witney shop was very helpful. She took the time to explain and select the right bed and pillows for us. The delivery process was smooth. I was kept informed at every stage of when delivery was to be made and got a phone call on the correct morning from one of the delivery men to confirm. They were cheerful and obliging. The whole service was excellent from start to finish and we are very pleased with the new mattress.
April 27, 2026
Reply from Bensons For Beds - Witney Woolgate581
Thank you for the lovely review! 😊 We’re so pleased our Witney team took the time to get everything just right, and that delivery was smooth, cheerful, and well‑communicated. Enjoy your new mattress and happy sleeping! 🛏️✨
From purchasing the mattress to the…
From purchasing the mattress to the delivery of the mattress was excellent service
April 25, 2026
Reply from Bensons For Beds - Witney Woolgate581
Thank you! 😊 We’re delighted to hear you received excellent service from purchasing right through to delivery. Enjoy your new mattress and sleep well,
Megan | Customer Care Specialist🛏️✨
Highly recommend
Great service and helpful staff both in the shop and for the delivery. Thanks to Evy (Witney store) and Kelvin and Terry the delivery guys (I hope I’ve got the names right!) The new mattress is so comfortable!
April 27, 2026
Reply from Bensons For Beds - Witney Woolgate581
Thank you for such a lovely review! We’re thrilled you’re loving the new mattress and that both our store and delivery teams made it a great experience. Sweet dreams,
Megan | Customer Care Specialist🛏️✨
Reply from Bensons For Beds - Witney Woolgate581
Thank you! 😊 Reliable delivery, prompt responses, and great staff—just how we like it. Much appreciated! 💜
Reply from Bensons For Beds - Witney Woolgate581
Thank you! 😊 We’re glad you found our staff helpful—great service every step of the way.
Wishing you all the best until next time,
Megan | Customer Care Specialist💜
Very pleased with our service at…
Very pleased with our service at Bensons Witney. The salesperson, I think it was Hannah was lovely, informative and helpful. Good communication before bed arrived, delivered with ease.
April 25, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're very pleased to hear that you were happy with the service you received at Witney. It's great to know the team member was so helpful, and the delivery went smoothly. Thanks for the lovely feedback.
Team Bensons
Best Sales Experience By Miles
Always happy to recognise great service and that's what we got from Bensons from the minute we walked into the showroom, through the sales process and the delivery. Everything worked as it should. Knowledgeable sales staff, easy finance process, great communication about build progress and delivery. First class. Shame we only buy a new bed so infrequently.
April 25, 2026
Reply from Bensons For Beds - Witney Woolgate581
We're delighted to hear about the great service you received from the moment you entered our showroom through to the delivery of your new bed. It's wonderful to know our sales and delivery teams provided a first-class experience. Thank you for your positive feedback!
Team Bensons
Reply from Bensons For Beds - Witney Woolgate581
Thank you! We’re really glad you had a very good experience.
Sleep well and sweet dreams!
Megan | Customer Care Specialist✨
The Witney store has friendly staff
The Witney store has friendly staff and a good variety of beds and mattresses and also has the sleep pro which helps you choose the right firmness. Sales aren’t forced either which is nice
April 15, 2026
Reply from Bensons For Beds - Witney Woolgate581
Thank you for your feedback. We’re pleased to hear that the Witney store team were friendly and that you found a good range of beds and mattresses. It’s great to know the SleepPro helped you choose the right firmness, and that the relaxed, no‑pressure approach made your experience even better.
Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Witney Woolgate581
We're happy to hear that you had a great experience with our customer service. Thank you very much for your positive feedback!
Team Bensons - Jessica
I had to change my order
I had to change my order.
Very pleased with the service I received
I wasn’t rushed and was given a lot of different options.
March 29, 2026
Reply from Bensons For Beds - Witney Woolgate581
Thank you for your feedback! 😊 We’re really pleased to hear you were happy with the service when changing your order. It’s great to know you felt unhurried and were given plenty of options to choose from. We really appreciate you sharing your experience with us,
Megan | Customer Care Specialist
Friendly helpful advice
Lots of help and advice on selection of a sofa bed and colours. Found the dimensions for us to check at home and was really helpful putting an order in the following day.
March 13, 2026
Reply from Bensons For Beds - Witney Woolgate581
Hi Chris, im so happy we could help, and thank you for taking the time to leave us a review we really appreciate it.
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